small box with blue lower case i

[socogirl]

I tried to open an attachment in windows live mail and a small box appeared with a blue i and I can't get it off the middle of my desk top. It's icon is at the lower left and when I left click on it 3 boxes come up and will not close when I click on close all windows. what is this and how do i get rid of it?

 

[Gromit1710]

Can you take a screenshot of them?

 

[Britton30]

Welcome to seven Forums socogirl.
Have you rebooted or refreshed the desktop? What are the 3 boxes which open?
to post a snip: http://www.sevenforums.com/tutorials/9733-screenshots-files-upload-post-seven-forums.html#post93869

 

[socogirl]

i don't know how to do that

 

[Britton30]

i don't know how to do that

Click the blue text in my last post.

 

[socogirl]

i'm sorry. i just don't understand any of that. I have not rebooted or anything.

this may take me a while.

 

[socogirl]

here is the screen shot

 

[socogirl]

anybody there?

 

[socogirl]

hey, can anybody help me with this box? what is it and how do I get rid of it?

 

[Britton30]

Welcome to seven Forums socogirl.
Have you rebooted or refreshed the desktop? What are the 3 boxes which open?

To refresh, right click the desktop, then Refresh. did you try a reboot?
We have well over 100,000 people who need help too.