So long, Firefox

ellenc

New member
Member
VIP
Local time
2:54 PM
Messages
147
I can't believe what I just did. I uninstalled my beloved Firefox. It's been crashing every few minutes. I also can't believe that I installed Chrome, having tried to stay away from any and all things google. I don't understand what's happened. I really prefer Firefox (also uninstalled Pale Moon). I have done a search on this forum on this problem but can't find anything recent and informative. Your expert advice is always valued. ellenc
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron 546
OS
Windows 7 Professional
CPU
2.70gigahertz AMD Athlon 7750 Dual-Core
Motherboard
Dell, Inc. 0F896N A02
Memory
3328 Megabytes Usable Installed Memory
Graphics Card(s)
ATI Radcon HD 3200 Graphics
Monitor(s) Displays
Dell E1709W 17,2" monitor
Hard Drives
309.54G usable hard drive capacity
161.25G hard drive free space
Seagate FreeAgent Go 500G external drive
Seagate FreeAgent Go 160G external drive
Maxtor One Touch 250G external drive
Hi EllenC,
take it Palemoon was experiencing the same crashs ??
Assume you did the refresh option.
Personnaly i would remove it totally, that includes the folders in c/programs and c/programs (x86).
(if you just uninstall via progs/features then the reinstall uses the stub left behind in the folder above)


I use another offshoot Waterfox (x64 ONLY)

Roy
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
medionl/Aspire 6930G/acer x55a
OS
W7 home premium 32bit/W7HP 64bit/w10 tp insider ring
CPU
E5300 dual core
Motherboard
medion MS7366
Memory
3gb
Graphics Card(s)
Nvidia Geforce 7100 Nforce 630i
Monitor(s) Displays
avixc
Internet Speed
n (isp resticted to 72)
Antivirus
mse/pands
Browser
palemoon
Other Info
Belkin Fd7050 n USB using Railink RT2870 drivers, more upto date
Hi, ellenc:

Is this the same computer as the one mentioned in these other topics (and several others before them)?

Firefox unusable
No connection to any sites in Firefox

You mention that you are here for advice, but you also say that you've already uninstalled Firefox.
So, just so that we can better assist you: do you still want help with Firefox, or with some other browser?

If you would like help with Firefox, most Fx performance issues originate in the user's profile, rather than in the program itself. There can be many reasons (hardware acceleration issues, other hardware problems (e.g. insufficient RAM), memory leak, software conflicts, wonky extensions, malware, etc., etc.)

For some helpful advice about how to diagnose and fix the issues, you might start here.
The information provided in those KB topics/tutorials will guide you through stepwise troubleshooting in order to determine the cause and possible solution for the crashes:

Standard diagnostic - Firefox
Firefox crashes
Mozilla Crash Reporter
(The folks over at forums.mozillazine.org can analyze your crash reports to help to pinpoint the cause. I'm not sure if anyone here at sf.com specializes in that...)

And/or here:

Firefox Crashes

I hope this helps, for starters,

MM
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
Quick follow-up question:

Is this the same computer as the one whose specs are listed in your forum profile, running 64-bit Win7 with only 3 GB of RAM???

If so, that *might* be at least part of your problem....

Fx will "take" available RAM to make browsing more efficient.
If you are running several other, resource-intensive programs along with Fx and if you have many open tabs/Windows on content-heavy webpages, you may be running out of memory, causing Fx to crash.

That's just a guess, based on the limited available information.
Normally, one would want at least 4 GB of physical RAM to smoothly run 64-bit Windows 7 + applications.

Hope this helps a bit,

MM
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell Studio XPS 8500
OS
OEM Windows 7 Ult (x64) SP1
CPU
Intel Core-i7 3770 @ 3.4 GHz
Motherboard
"Dell" branded
Memory
16 GB DDR3 SDRAM @ 1333 MHz
Graphics Card(s)
NVidia GeForce GT620 1 GB
Sound Card
THX TruStudio PC
Monitor(s) Displays
Dell U2410 Full HD
Hard Drives
2.0 TB SATA2 @ 7200 RPM
PSU
350W
Keyboard
MS 4000 Ergon - Wired
Mouse
Logitech Anywhere MX
Internet Speed
Cable HSI w/Turbo (router)
Antivirus
KIS-MBAM Premium-MBAE Premium
Browser
Fx (current version); IE
Other Info
And a Win7/64 Pro laptop; And a Win10/64 Pro desktop.
Try 'installing' (<- not actually installing!) Firefox portable [extracts files to where-ever the exe file is located]. I created a folder = "FFox" & extracted to there. Save old bookmarks as htm(?) copy & paste to "Ffox", open with your new firefox portable & bookmark. (I always end up with sooo many bookmarked pages, I get lost, , , , this way I can click on a link & bookmark it in new FF bookmarks, 'keeping' prefered links)

Mozilla Firefox, Portable Edition | PortableApps.com - Portable software for USB, portable and cloud drives

Portable does NOT modify regestry, deleting that folder "FFox" would completely remove firefox from your computer.
(I still prefer Ffox port. v 29.??, works fine)
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
toshiba 505
OS
Windows 7 Home Premium bit
CPU
amd?
Motherboard
?
Memory
4 gig
Monitor(s) Displays
Samsung S27D360 &S24D300 - Acer K222HQL - Eizo 21" (4x3)
Screen Resolution
1280 x 720 -1600x900 - (eizo 1024x768
Hard Drives
240 ssd
PSU
amd (?)
Mouse
logitech tackball
Antivirus
360 total security
Browser
firefox portable 29.0.1
I can't believe what I just did. I uninstalled my beloved Firefox. It's been crashing every few minutes. I also can't believe that I installed Chrome, having tried to stay away from any and all things google. I don't understand what's happened. I really prefer Firefox (also uninstalled Pale Moon). I have done a search on this forum on this problem but can't find anything recent and informative. Your expert advice is always valued. ellenc

I just backup profile regularly using FEBE and if any problems occur do a clean install of Firefox (or variants) and restore old profile. I've been using this method for years.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
ASUS
OS
Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
AMD C-60 APU with Radeon(tm) HD Graphics
Motherboard
ASUSTeK COMPUTER INC. X501U
Memory
4.00 GB
Graphics Card(s)
AMD Radeon HD 6290 Graphics
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
Hitachi HTS545050A7E380 SATA Disk Device
Antivirus
Comodo CIS & FW, SecureAplus App Whitelisting, Threatfire
Browser
Cyberfox 64bit, Opera 64bit, Airfox
Other Info
Spy-The-Spy, HitmanPro.Alert, Norton Connect Safe, MJRegWatcher, BitDefender TrafficLight, Voodoo Shield, Zemana AntiMalware
Thanks ever so much to each of you for your time and helpfulness. This is the same Firefox problem I've posted about before.
I've uninstalled FF and Pale Moon with Revo Uninstaller which removes all leftover stuff.
I've been pretty ill lately and am not sure I'm up to making a thorough check of the profile, etc. Just thought it easier to go with Chrome. I will however install the offshoot Waterfox as suggested.
By the way, I have 8G of RAM in my system so maybe using up memory running FF with other programs is not the problem. I don't usually run resource intensive programs with FF. I mostly just use Word.
As for FEBE, since I've been sick I forgot about FEBE which I used for a long time.
Sincere thanks again to you all. ellenc
 

My Computer

Computer Manufacturer/Model Number
Dell Inspiron 546
OS
Windows 7 Professional
CPU
2.70gigahertz AMD Athlon 7750 Dual-Core
Motherboard
Dell, Inc. 0F896N A02
Memory
3328 Megabytes Usable Installed Memory
Graphics Card(s)
ATI Radcon HD 3200 Graphics
Monitor(s) Displays
Dell E1709W 17,2" monitor
Hard Drives
309.54G usable hard drive capacity
161.25G hard drive free space
Seagate FreeAgent Go 500G external drive
Seagate FreeAgent Go 160G external drive
Maxtor One Touch 250G external drive
Hey mate. Did you eventually find a solution?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7 Home Premium
Hard Drives
HP
Antivirus
Avira
Back
Top