Softpedia Exclusive Interview: Symantec

I don't like their software. I had Symantec AV Corporate Edition (from being in the military) when I ran Windows XP and it didn't work worth a crap. My parents had Norton 360 for a couple years and it was crap. It slowed their computer down to a crawl. I uninstalled it and put on MSE and they finally realized that it was Norton 360 slowing their computer down and that Windows Vista wasn't as bad as they thought with a less intrusive AV program.
 

My Computer

OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q9450 @ 3.2GHz
Motherboard
Asus P5Q PRO Turbo
Memory
4GB DDR2-800
Graphics Card(s)
MSI Radeon HD 5850
Sound Card
Creative Labs Audigy2 ZS
Monitor(s) Displays
Samsung 225BW
Hard Drives
(2) 1TB Samsung F1, (2) 1.5TB Samsung F2, 1TB Samsung F2, 2TB Samsung F3
PSU
Corsair HX650
Case
Antec Nine Hundred
I find Norton 2010 and 2011 to be light.

So does my brother and sister.

I know some that find MSE heavy.
 

My Computer

OS
Arch Linux 64-bit
Norton products rep is horrible, they blew it with bloatware resource piggy issues many years ago.
M$ is M$ and enough said. :rolleyes:
I wouldn't use either.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
Sound Card
Realtek High Definition Audio (onboard mobo, ALC-889 chip)
Monitor(s) Displays
2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
SSD for VM and utilities: Adata SX900
7200 RPM SATA HDs for the rest: Hitachi and Seagate
PSU
Corsair TX850 - 850W max, in service since August 2010.
Case
Thermaltake Armor A90
Cooling
Thermaltake Spin Q CPU Cooler, in service since August 2010
Keyboard
Logitech G11
Mouse
Logitech M310 Wireless
Internet Speed
100 Megabit broadband supposedly upgraded from 50 (Cable)
Antivirus
Bitdefender Internet Security 2014 suite
Browser
Pale Moon 64-bit main, also IceDragon, Opera, and Maxthon.
Other Info
CompTIA A+ certified (220-800 series) in July 2013.
Faladu, have you even tried MSE at all?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
I find Norton 2010 and 2011 to be light.

So does my brother and sister.

I know some that find MSE heavy.

To be "heavy" it would need to be intrusive. I have never found anyone to say they notice any sort of performance impact with MSE.

Norton products rep is horrible, they blew it with bloatware resource piggy issues many years ago.
M$ is M$ and enough said. :rolleyes:
I wouldn't use either.

MSE wasn't made by Microsoft. It was made by several security software companies that they acquired.
 

My Computer

OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q9450 @ 3.2GHz
Motherboard
Asus P5Q PRO Turbo
Memory
4GB DDR2-800
Graphics Card(s)
MSI Radeon HD 5850
Sound Card
Creative Labs Audigy2 ZS
Monitor(s) Displays
Samsung 225BW
Hard Drives
(2) 1TB Samsung F1, (2) 1.5TB Samsung F2, 1TB Samsung F2, 2TB Samsung F3
PSU
Corsair HX650
Case
Antec Nine Hundred
Norton products rep is horrible, they blew it with bloatware resource piggy issues many years ago.
M$ is M$ and enough said. :rolleyes:
I wouldn't use either.

MSE wasn't made by Microsoft. It was made by several security software companies that they acquired.

Also, if you have such a problem with MS products, why are you using Windows 7?
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10

My Computer

OS
Arch Linux 64-bit
I have.

You can see it can have a bigger performance impact on some computers compared to other anti-virus here: Raymond.CC Antivirus Performance Benchmark Test

Sorry, I won't believe some average Bob's personal "review". I would need results from a trusted source. Those results are already messed up because the reviewer would uninstall one AV program and install another. Anyone doing a software review would use an image.

Also, the "gaming score"? What is that? Is this person assuming that your AV program can effect framerates?
 

My Computer

OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q9450 @ 3.2GHz
Motherboard
Asus P5Q PRO Turbo
Memory
4GB DDR2-800
Graphics Card(s)
MSI Radeon HD 5850
Sound Card
Creative Labs Audigy2 ZS
Monitor(s) Displays
Samsung 225BW
Hard Drives
(2) 1TB Samsung F1, (2) 1.5TB Samsung F2, 1TB Samsung F2, 2TB Samsung F3
PSU
Corsair HX650
Case
Antec Nine Hundred
I find Norton 2010 and 2011 to be light.

So does my brother and sister.

I know some that find MSE heavy.
Did you call me? :rolleyes:
 

My Computer

Computer Manufacturer/Model Number
Samsung NP530U4B-S02IN
OS
Windows® 8 Pro (64-bit)
CPU
Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache)
Motherboard
Samsung Electronics
Memory
6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1)
Graphics Card(s)
AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
35.56cm (14.0) SuperBright 300nit HD LED Display
Screen Resolution
1366x768
Hard Drives
1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD
Internet Speed
sucks
Antivirus
Microsoft Security Essentials
Browser
Google Chrome (Sync enabled)

My Computer

OS
Arch Linux 64-bit
Also, the "gaming score"? What is that? Is this person assuming that your AV program can effect framerates?

Actually, they can intrude on and cause problems with games.
If they scan files as they start being used, you will notice a performance hit on the game.

Some games have you exclude their folders from virus scan to eliminate the problem.

However, I have not had this problem, nor any others with MSE or when it was Live OneCare.
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Win 7 Ultimate 32bit
CPU
C2D E6600 2.4Ghz
Motherboard
Intel D965WH
Memory
4G Kingston KHX5400D2
Graphics Card(s)
EVGA GTX 570 HD SC (012-P3-1573-KR)
Sound Card
On-Board
Monitor(s) Displays
Samsung 226BW
Screen Resolution
1680 x 1050
Hard Drives
2 x 250 Seagate Barracuda
2 x 500 Seagate Barracuda (Raid1)
PSU
Corsair TX750W
Case
In-Win C589
Cooling
Stock Intel Cooling
Raymond is usually considered a trusted source.

http://www.sevenforums.com/tutorials/675-system-image-recovery.html was used.

Hey, I don't know the guy nor the website. I don't randomly trust websites. It's like Tom's Hardware who people keep referencing but that website has shown bias, nonobjectivity and unprofessional attitude for the past 10 years.

If you want, let's look at the details of that review then. I'd rather look at it than just toss it aside.

Application launch? So MSE adds 0.063 seconds to launch time compared to NOT having an AV program. That's what most people do all day, and that seems to be a very intrusive number.

Boot time? MSE supposedly adds 10 seconds to boot time. That's debatable. I'd like to test it out in a VM and get back to you.

   Note
I tested this out in a VM running a fully patched Windows XP SP3. It is set to use 512MB memory and uses 2 virtual processors from my 3.2GHz Core 2 Quad. Boot time with MSE is 23.506 seconds. Boot time without any AV is 22.105 seconds. Raymond is quite wrong on his results.


Install 3rd party software? He used .NET Framework 4.0 as this 3rd party software. My question? WHY? Nobody installs that separately. It's installed through Windows Update. No normal person really cares about it. Bad example of software to use IMO.

Most people install software off of a CD/DVD. So it would be better to grab something off of that instead. Of course installation would be so slow it wouldn't matter anyway. But that's the most common type of application installation method.

Compress/extract file? 7-Zip, amazing program and I use it myself. I find these results debatable. He claims a number of folders but doesn't indicate their file size or whether they contain large or small files. It takes longer to compress high numbers of small files as opposed to a smaller number of large files. Some files also compress better and some files aren't even scanned by an AV program by nature of their file format.

Load website? People sure do browse the web but nobody loads 50 websites at a time. Unrealistic test really.

Game score? An AV program will not effect framerates. He used a synthetic benchmark of a 3D engine that no game uses. Bad testing example.

So what in there, other than boot time, shows proves that MSE is an intrusive AV program?

I have never once HEARD of ANYONE saying that MSE is slowing their computer down.
 

My Computer

OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q9450 @ 3.2GHz
Motherboard
Asus P5Q PRO Turbo
Memory
4GB DDR2-800
Graphics Card(s)
MSI Radeon HD 5850
Sound Card
Creative Labs Audigy2 ZS
Monitor(s) Displays
Samsung 225BW
Hard Drives
(2) 1TB Samsung F1, (2) 1.5TB Samsung F2, 1TB Samsung F2, 2TB Samsung F3
PSU
Corsair HX650
Case
Antec Nine Hundred
Actually, they can intrude on and cause problems with games.
If they scan files as they start being used, you will notice a performance hit on the game.

Some games have you exclude their folders from virus scan to eliminate the problem.

However, I have not had this problem, nor any others with MSE or when it was Live OneCare.

Perhaps ping times and connectivity to servers, but they will not effect framerates.
 

My Computer

OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q9450 @ 3.2GHz
Motherboard
Asus P5Q PRO Turbo
Memory
4GB DDR2-800
Graphics Card(s)
MSI Radeon HD 5850
Sound Card
Creative Labs Audigy2 ZS
Monitor(s) Displays
Samsung 225BW
Hard Drives
(2) 1TB Samsung F1, (2) 1.5TB Samsung F2, 1TB Samsung F2, 2TB Samsung F3
PSU
Corsair HX650
Case
Antec Nine Hundred
It is not a direct framerate affect. It is a performance affect that does affect framerate.
There is only a slight difference between these. It's the difference between wheat and white bread, they are both breads and you get the same results. A Sandwich.

Also, this does not affect every game, just some games.
And it is not every AV program, but a combination of the 2.
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Win 7 Ultimate 32bit
CPU
C2D E6600 2.4Ghz
Motherboard
Intel D965WH
Memory
4G Kingston KHX5400D2
Graphics Card(s)
EVGA GTX 570 HD SC (012-P3-1573-KR)
Sound Card
On-Board
Monitor(s) Displays
Samsung 226BW
Screen Resolution
1680 x 1050
Hard Drives
2 x 250 Seagate Barracuda
2 x 500 Seagate Barracuda (Raid1)
PSU
Corsair TX750W
Case
In-Win C589
Cooling
Stock Intel Cooling
It is not a direct framerate affect. It is a performance affect that does affect framerate.
There is only a slight difference between these. It's the difference between wheat and white bread, they are both breads and you get the same results. A Sandwich.

Also, this does not affect every game, just some games.
And it is not every AV program, but a combination of the 2.

Unless you initiate a full system scan when you are in the middle of a game, an AV program will have zero effect on framerate EVER.
 

My Computer

OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q9450 @ 3.2GHz
Motherboard
Asus P5Q PRO Turbo
Memory
4GB DDR2-800
Graphics Card(s)
MSI Radeon HD 5850
Sound Card
Creative Labs Audigy2 ZS
Monitor(s) Displays
Samsung 225BW
Hard Drives
(2) 1TB Samsung F1, (2) 1.5TB Samsung F2, 1TB Samsung F2, 2TB Samsung F3
PSU
Corsair HX650
Case
Antec Nine Hundred
Unless you initiate a full system scan when you are in the middle of a game, an AV program will have zero effect on framerate EVER.

And thats the issue isn't it. I have my MSE to run a full system scan everyday and to do the scan whether the computer is in use or not. Its fine for me because at 2 am the most I'm doing is being on this website and watching videos. I would imagine that while playing WoW or a similar game, I would definitely notice something. I would imagine quit a few others use similar settings.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
And thats the issue isn't it. I have my MSE to run a full system scan everyday and to do the scan whether the computer is in use or not. Its fine for me because at 2 am the most I'm doing is being on this website and watching videos. I would imagine that while playing WoW or a similar game, I would definitely notice something. I would imagine quit a few others use similar settings.

You would with any AV program on a full scan. But MSE is smart. It won't start the scheduled scan if the computer is in use.

I'm just dying to find someone that is actually complaining about how MSE slows their computer down. I have already proven apparently "benchmarks" wrong.
 

My Computer

OS
Windows 7 Home Premium x64
CPU
Intel Core 2 Quad Q9450 @ 3.2GHz
Motherboard
Asus P5Q PRO Turbo
Memory
4GB DDR2-800
Graphics Card(s)
MSI Radeon HD 5850
Sound Card
Creative Labs Audigy2 ZS
Monitor(s) Displays
Samsung 225BW
Hard Drives
(2) 1TB Samsung F1, (2) 1.5TB Samsung F2, 1TB Samsung F2, 2TB Samsung F3
PSU
Corsair HX650
Case
Antec Nine Hundred
:sarc: If you say so.
 

My Computer

Computer Manufacturer/Model Number
Self Built
OS
Win 7 Ultimate 32bit
CPU
C2D E6600 2.4Ghz
Motherboard
Intel D965WH
Memory
4G Kingston KHX5400D2
Graphics Card(s)
EVGA GTX 570 HD SC (012-P3-1573-KR)
Sound Card
On-Board
Monitor(s) Displays
Samsung 226BW
Screen Resolution
1680 x 1050
Hard Drives
2 x 250 Seagate Barracuda
2 x 500 Seagate Barracuda (Raid1)
PSU
Corsair TX750W
Case
In-Win C589
Cooling
Stock Intel Cooling
You would with any AV program on a full scan. But MSE is smart. It won't start the scheduled scan if the computer is in use.

I'm just dying to find someone that is actually complaining about how MSE slows their computer down. I have already proven apparently "benchmarks" wrong.

Read what I said again. I changed the default settings so that it will run even when the computer is in use. If someone changes the default settings for their AV, the problem could occur. I agree it would likely be true for any AV. I am also yet to see many people say they switched from MSE to another program and saw a performance increase. Usually I hear the exact opposite and have seen it on my pc, and both of my parents computers.
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba P775-S7100
OS
Windows 7 Professional SP1 64-bit
CPU
Intel Core i5-2450M @2.5 GHz
Memory
6 GB DDR3 1333MHz
Graphics Card(s)
Intel HD 3000
Monitor(s) Displays
Built-in 17.3" LED; 22" Insignia NS-L22Q-10A
Screen Resolution
1600x900; 1360x768
Hard Drives
750 GB Hitachi
1TB Seagate FreeAgent External
Internet Speed
Verizon DSL Speed(Down/Up): 3360 Kbps / 800 Kbps
Antivirus
MSE and MBAM Pro
Browser
IE10
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