Solved Software called Pro Reg Cleaner automatically starts when win boots

[ProbleMatic]

There's this piece of software that got installed to my computer called Pro Reg Cleaner that starts when I arrive at the windows desktop, and I'm not sure how to remove it, because the program is not listed in the add/remove programs, so I'm totally lost on how to stop it from popping up. Here's the screenshot of the program.



and this is usually what happens, I don't see any kind of other graphics. It just kinda stays there for a bit and then I click x on it and it's as if nothing happened after that. Hopefully this is the right section to talk about this sort of issue, if not, if someone could kindly redirect me, i'd appreciate it.

 

[maxie]

Hi ... Read the Link below ... As it is not in Programs and Features to remove ...


Just work through the other Steps ...


Remove RegClean Pro (Virus Removal Guide)

 

[ProbleMatic]

Ok, so I tried using Malware Bytes Anti-Malware, and well it told me I had 59 non-malware related infections, so i got rid of those, but the program still popped up after I restarted, and I tried the AdwCleaner too, that didn't help me either. The program isn't harmful to me, it just pops up, and I click around and it just ends up turning white and crashes, and that's about it.

 

[ProbleMatic]

Also, I have CCleaner installed, and there's no entry for the software in the startup programs, so... I'm at a loss again.

 

[ProbleMatic]

Trying Hitman Pro, maybe that'll do it for me. I'll post back if it didn't.

 

[ProbleMatic]

Unfortunately, that didn't eliminate the program from popping up either, however it did remove 87 items, so that's something. What do I do from here?! HALP.

 

[whs]

SAS has a "uninstall unwanted programs" function in System Tools. Maybe you can try that.

 

[ProbleMatic]

It tells me "there are no unwanted programs detected on this computer."

However, it did remove 108 tracking cookies. ha. Sigh......

Maybe this is just something that I'm stuck with. :\

 

[whs]

Hmm, did you try Maxie's link in post #2 ?

 

[ProbleMatic]

Yes I did. However everything I tried didn't detect that program.

 

[Callender]

Scan log

If you like you could run a scan with this:

UVK - Ultra Virus Killer - free version

Once installed right click and run as admin. Then "Scan and create log"

Settings needed:



Save log to your desktop and attach it to your post. We'll see if we can spot the problem.

 

[ProbleMatic]

I'll try this, thanks. Will post the logfile after it has finished.

Update: Unfortunately, the log exceeds the minimum requirements for the attachment, so i compressed it down to a zip.

View attachment UVK - Ultra Virus Killer Log.rar

 

[ProbleMatic]

So I think I may have figured this whole thing out just now. I found the folder that Pro Reg Cleaner was installed to, so I just physically deleted the folder permanently, I'm going to restart the computer now, will update if I no longer see the program.

 

[ProbleMatic]

That did it! Thank you Callendar, Maxie, and whs That program could come in handy one day Callendar, so I am keeping it on my PC.

 

[maxie]

Glad you got it sorted ...

 

[Callender]

Reg Pro Cleaner

Well done! you might also want to delete the following from scheduled tasks:

<> | C:\Windows\system32\Tasks\RPC | C:\Program Files (x86)\Bull Softwares\Reg Pro Cleaner\RegProCleaner.exe | RegProCleaner | 26D04191071ABF97AFBD2ABC0203B082 | Signed : No publisher

and this:

<@Mike\MuiCache> | C:\Program Files (x86)\Bull Softwares\Reg Pro Cleaner\RegProCleaner.exe | RegProCleaner | 26D04191071ABF97AFBD2ABC0203B082 | Signed : No publisher

It shouldn't hurt to leave it but if you want to remove - download the attached file and rename it to

UVK Fix - List.uvk


Then from the UVK GUI choose "Run Scripts" and browse to wherever you saved UVK Fix - List.uvk and import it (open it) then run the fix.

All the best!

View attachment UVK - Fix List.txt

 

[ProbleMatic]

I shall do that Callendar.

 

[ProbleMatic]

Did I do it right? there's a log and it returns back with:


=========================== UVK - Ultra Virus Killer log ===========================

System Info:

UVK - Ultra Virus Killer version: 6.8.5.0
Windows version: Microsoft Windows 7 Home Premium X64 Build 7601 Service Pack 1
I.E. Version: 11.00.9600.16428 (winblue_gdr.131013-1700)
Time & date: 15:19 08/01/2015
System drive: C: 85.86 GB free of 297.9 GB.


=========================== UVK - Ultra Virus Killer Fix log ===========================

System Info:

UVK - Ultra Virus Killer version: 6.8.5.0
Windows version: Microsoft Windows 7 Home Premium X64 Build 7601 Service Pack 1
I.E. Version: 11.00.9600.16428 (winblue_gdr.131013-1700)
Time & date: 15:21 08/01/2015
System drive: C: 85.86 GB free of 297.9 GB.


======================== End of the UVK - Ultra Virus Killer fix log =======================

 

[Callender]

Fix List

Sorry that's not right. Give me a few minutes and I'll upload the fix list again and post the contents.

 

[Callender]

New Fix List

Here's the correct fix. It will delete the entries without moving them into the recycle bin.

File contents:

<UVKCommandsScript>
    ####################### UVK - Fix List. #######################	

 <SDelete>
<ScheduledTasks> | C:\Windows\system32\Tasks\RPC | C:\Program Files (x86)\Bull Softwares\Reg Pro Cleaner\RegProCleaner.exe | RegProCleaner | 26D04191071ABF97AFBD2ABC0203B082 | Signed :  No publisher

<@Mike\MuiCache> | C:\Program Files (x86)\Bull Softwares\Reg Pro Cleaner\RegProCleaner.exe | RegProCleaner | 26D04191071ABF97AFBD2ABC0203B082 | Signed :  No publisher

    ####################### End of UVK - Fix List. #######################

File to download and use like you did before:

(Rename with.uvk file extension)

View attachment UVK - Fix List 2.txt