Solved Some help with safely remove hardware after backup, please

jadinolf

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I backup my computers every week using 500G backup drives. One of my computers gives me the attached error message when I try to disconnect the drive.

Because I have no idea what is causing that message, I just disconnect it and go on my merry way. I don't know if that is good or bad so I am coming here.

I tried closing down the control panel but the message still appears.

Any ideas, guys and gals?

Thanks
 

Attachments

  • backup2.jpg
    backup2.jpg
    20.9 KB · Views: 25

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows `10 Professional 64bit
CPU
Intel i5 [email protected]
Motherboard
MSI P67A-GD55 (MS7681)
Memory
Corsair Vengeance DDR3 1600 16G
Graphics Card(s)
NVIDIA GeForce GT520 1GHz
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Haans G 241
Screen Resolution
1600X1024
Hard Drives
Crucial MX100 256GB SSD
PSU
OCZ ModXStream Modular High Performance 500 Watt
Case
Rosewill Challenger-U3
Cooling
Just Fans
Keyboard
Kensington K64338B
Mouse
Microsoft wheel mouse 1.1A
Internet Speed
240.0 Mbps
Antivirus
ESET Internet Security
Browser
Firefox
Other Info
SuperAntiSpyware-Pro
Malwarebytes (Premium)
Kerish Doctor

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.

Attachments

  • problem_ejecting.jpg
    problem_ejecting.jpg
    71.6 KB · Views: 1

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows `10 Professional 64bit
CPU
Intel i5 [email protected]
Motherboard
MSI P67A-GD55 (MS7681)
Memory
Corsair Vengeance DDR3 1600 16G
Graphics Card(s)
NVIDIA GeForce GT520 1GHz
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Haans G 241
Screen Resolution
1600X1024
Hard Drives
Crucial MX100 256GB SSD
PSU
OCZ ModXStream Modular High Performance 500 Watt
Case
Rosewill Challenger-U3
Cooling
Just Fans
Keyboard
Kensington K64338B
Mouse
Microsoft wheel mouse 1.1A
Internet Speed
240.0 Mbps
Antivirus
ESET Internet Security
Browser
Firefox
Other Info
SuperAntiSpyware-Pro
Malwarebytes (Premium)
Kerish Doctor

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
Thanks LB.

I am busy on other projects right now but I will get back to it.

I've been thinking that I will also try to reboot with the Backup drive still attached. I cannot do that on it's sister computer which will hang at the motherboard welcome screen and not even boot into Windows if the backup drive is attached (and on).

I'll get back later.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows `10 Professional 64bit
CPU
Intel i5 [email protected]
Motherboard
MSI P67A-GD55 (MS7681)
Memory
Corsair Vengeance DDR3 1600 16G
Graphics Card(s)
NVIDIA GeForce GT520 1GHz
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Haans G 241
Screen Resolution
1600X1024
Hard Drives
Crucial MX100 256GB SSD
PSU
OCZ ModXStream Modular High Performance 500 Watt
Case
Rosewill Challenger-U3
Cooling
Just Fans
Keyboard
Kensington K64338B
Mouse
Microsoft wheel mouse 1.1A
Internet Speed
240.0 Mbps
Antivirus
ESET Internet Security
Browser
Firefox
Other Info
SuperAntiSpyware-Pro
Malwarebytes (Premium)
Kerish Doctor
I sometimes have this problem, typically with USB connected external HDDs. Sometimes going into Explorer then exiting can free the drive but failing this I just do a reboot and they can always be ejected. I can't identify which process has hold of the drives. I've found VLC media player can tie up the drive even after exiting. :confused:
Provided the drives don't have any write activity you can pull them without ejecting with the safely remove option set (without ejecting). BUT to be honest I've never trusted this.

Add: the option I refer to is under Device Manager -
Expand Disk drives >right click>properties>Policies>quick removal option
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
I sometimes have this problem, typically with USB connected external HDDs. Sometimes going into Explorer then exiting can free the drive but failing this I just do a reboot and they can always be ejected. I can't identify which process has hold of the drives. I've found VLC media player can tie up the drive even after exiting. :confused:
Provided the drives don't have any write activity you can pull them without ejecting with the safely remove option set (without ejecting). BUT to be honest I've never trusted this.

Thanks mjf

I may not be hurting anything by just pulling the plug but I'd like to do it right. The other 2 computers don't have this problem.

As I said, I'll be back.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows `10 Professional 64bit
CPU
Intel i5 [email protected]
Motherboard
MSI P67A-GD55 (MS7681)
Memory
Corsair Vengeance DDR3 1600 16G
Graphics Card(s)
NVIDIA GeForce GT520 1GHz
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Haans G 241
Screen Resolution
1600X1024
Hard Drives
Crucial MX100 256GB SSD
PSU
OCZ ModXStream Modular High Performance 500 Watt
Case
Rosewill Challenger-U3
Cooling
Just Fans
Keyboard
Kensington K64338B
Mouse
Microsoft wheel mouse 1.1A
Internet Speed
240.0 Mbps
Antivirus
ESET Internet Security
Browser
Firefox
Other Info
SuperAntiSpyware-Pro
Malwarebytes (Premium)
Kerish Doctor
Well, as I suspected, trying to reboot with the backup drive plugged in yields this message:
Boot Mgr is missing

Press Control+Alt+Del to restart

Back to reading :(
 
Last edited:

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows `10 Professional 64bit
CPU
Intel i5 [email protected]
Motherboard
MSI P67A-GD55 (MS7681)
Memory
Corsair Vengeance DDR3 1600 16G
Graphics Card(s)
NVIDIA GeForce GT520 1GHz
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Haans G 241
Screen Resolution
1600X1024
Hard Drives
Crucial MX100 256GB SSD
PSU
OCZ ModXStream Modular High Performance 500 Watt
Case
Rosewill Challenger-U3
Cooling
Just Fans
Keyboard
Kensington K64338B
Mouse
Microsoft wheel mouse 1.1A
Internet Speed
240.0 Mbps
Antivirus
ESET Internet Security
Browser
Firefox
Other Info
SuperAntiSpyware-Pro
Malwarebytes (Premium)
Kerish Doctor
I suggest you post a Disk Management screen shot. Also, maybe check in your BIOS that the backup drive isn't included in your boot list.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
I always just shut the computer down when I get that issue. (its rare for me) and then disconnect the drive.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro
CPU
AMD Ryzen 5 2400G Processor with Radeon RX Vega 11 Graphics
Motherboard
ASRock X470 Master SLI/AC AM4 AMD Promontory X470 SATA 6Gb/s
Memory
G.SKILL Ripjaws V Series 16GB (2 x 8GB) 288-Pin DDR4 SDRAM D
Graphics Card(s)
2047MB NVIDIA GeForce GTX 1060 6GB (EVGA)
Sound Card
Motherboard Built in
Monitor(s) Displays
Acer R240HY bidx 23.8-Inch IPS HDMI DVI VGA (1920 x 1080) Wi
Screen Resolution
1920 x 1080
Hard Drives
1TB Sandisk SSD PLUS (Main drive)
500 GB Seagate 7200 RPM (Games)
500 GB Western Digital 7200 RPM (Virtual Machines)
PSU
CORSAIR TX Series TX650M 650W 80+ Gold Modular Power Supply
Case
CORSAIR CARBIDE SPEC-02 Mid-Tower Gaming Case, Red LED Fan
Cooling
220mm, two 120mm, and four 60mm fans
Keyboard
Wired Dell keyboard
Mouse
Wireless Logitech mouse
Internet Speed
250mb down, 30mb up
Antivirus
Panda Cloud Antivirus
Browser
Chrome-ish x64
Other Info
Your awesome for reading this.
I suggest you post a Disk Management screen shot. Also, maybe check in your BIOS that the backup drive isn't included in your boot list.
Here's a screenshot and No, the external drive is not included in the boot list. I plug it in after I boot up. That's just a one a week thing.

Thanks for the post.
 

Attachments

  • touro.jpg
    touro.jpg
    179.1 KB · Views: 4

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows `10 Professional 64bit
CPU
Intel i5 [email protected]
Motherboard
MSI P67A-GD55 (MS7681)
Memory
Corsair Vengeance DDR3 1600 16G
Graphics Card(s)
NVIDIA GeForce GT520 1GHz
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Haans G 241
Screen Resolution
1600X1024
Hard Drives
Crucial MX100 256GB SSD
PSU
OCZ ModXStream Modular High Performance 500 Watt
Case
Rosewill Challenger-U3
Cooling
Just Fans
Keyboard
Kensington K64338B
Mouse
Microsoft wheel mouse 1.1A
Internet Speed
240.0 Mbps
Antivirus
ESET Internet Security
Browser
Firefox
Other Info
SuperAntiSpyware-Pro
Malwarebytes (Premium)
Kerish Doctor

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
That's a hanging handle on the drive. Reboot and you can remove the drive.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Yes you could try removing the active flag on the external. I have had externals with active set (no reason but too lazy to unset it) and not experienced this problem. Also, I have boot USB flash drives with active set of course and can eject them.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Own build
OS
Windows 7x64 Home Premium SP1
CPU
Intel i7 2600k
Motherboard
ASUS P8Z68 Deluxe
Memory
G.Skill Ripjaws (DDR3-1600) 2x4GB
Graphics Card(s)
Nvidia GeForce GTS 450; Intel HD Graphics 3000(GT2+)
Monitor(s) Displays
Dell Ultrasharp IPS panel U2311H, Samsung SyncMaster P2350
Screen Resolution
1920x1080
Hard Drives
Samsung 850 Pro SSD 256GB, Samsung SSD 840 120GB, Seagates 1TB Barracuda ST31000528AS x2
PSU
Seasonic M12II 520W
Case
Lian Li Lancool PC-K60
Cooling
Case: 1x120mm, 3x140mm CPU: Hyper 212+
Keyboard
Logitech MK520 (wireless)
Mouse
Logitech MK520
Internet Speed
6-7 Mbps
Antivirus
Norton Security Premium, Malwarebytes on 2 (MSE on 3rd PC)
Browser
FireFox
Other Info
Audio: Logitech Z523 2.1
You gentlemen are confusing me. What is an active flag and how do I remove it?

I'm not at the computer at the moment.

It's sleeping.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows `10 Professional 64bit
CPU
Intel i5 [email protected]
Motherboard
MSI P67A-GD55 (MS7681)
Memory
Corsair Vengeance DDR3 1600 16G
Graphics Card(s)
NVIDIA GeForce GT520 1GHz
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Haans G 241
Screen Resolution
1600X1024
Hard Drives
Crucial MX100 256GB SSD
PSU
OCZ ModXStream Modular High Performance 500 Watt
Case
Rosewill Challenger-U3
Cooling
Just Fans
Keyboard
Kensington K64338B
Mouse
Microsoft wheel mouse 1.1A
Internet Speed
240.0 Mbps
Antivirus
ESET Internet Security
Browser
Firefox
Other Info
SuperAntiSpyware-Pro
Malwarebytes (Premium)
Kerish Doctor
Please read the Tutorial.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
OK, I will.

I have so little time being the mother, father, housekeeper, lawn mower, etc.......
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows `10 Professional 64bit
CPU
Intel i5 [email protected]
Motherboard
MSI P67A-GD55 (MS7681)
Memory
Corsair Vengeance DDR3 1600 16G
Graphics Card(s)
NVIDIA GeForce GT520 1GHz
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Haans G 241
Screen Resolution
1600X1024
Hard Drives
Crucial MX100 256GB SSD
PSU
OCZ ModXStream Modular High Performance 500 Watt
Case
Rosewill Challenger-U3
Cooling
Just Fans
Keyboard
Kensington K64338B
Mouse
Microsoft wheel mouse 1.1A
Internet Speed
240.0 Mbps
Antivirus
ESET Internet Security
Browser
Firefox
Other Info
SuperAntiSpyware-Pro
Malwarebytes (Premium)
Kerish Doctor
Please read the Tutorial.

Layback Bear, I'm afraid that this is way over my head.

What say we save it for a time when I don't have so much else to do like I do today.

Here's the Disk Management again. I see no flag so I'm lost.

Thanks to everyone. Your efforts are really appreciated.
 

Attachments

  • touro_flag.jpg
    touro_flag.jpg
    144.7 KB · Views: 1

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows `10 Professional 64bit
CPU
Intel i5 [email protected]
Motherboard
MSI P67A-GD55 (MS7681)
Memory
Corsair Vengeance DDR3 1600 16G
Graphics Card(s)
NVIDIA GeForce GT520 1GHz
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Haans G 241
Screen Resolution
1600X1024
Hard Drives
Crucial MX100 256GB SSD
PSU
OCZ ModXStream Modular High Performance 500 Watt
Case
Rosewill Challenger-U3
Cooling
Just Fans
Keyboard
Kensington K64338B
Mouse
Microsoft wheel mouse 1.1A
Internet Speed
240.0 Mbps
Antivirus
ESET Internet Security
Browser
Firefox
Other Info
SuperAntiSpyware-Pro
Malwarebytes (Premium)
Kerish Doctor
Instead of standing on your head, why don't you just reboot.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
Instead of standing on your head, why don't you just reboot.

Great idea but it will not reboot with the disk plugged in. I have two motherboards which work that way.

The one you see the specs of here does not do that.

How about his, whs, I just unplug the USB cord and forget about it?

Beats standing on my head.;)
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built
OS
Windows `10 Professional 64bit
CPU
Intel i5 [email protected]
Motherboard
MSI P67A-GD55 (MS7681)
Memory
Corsair Vengeance DDR3 1600 16G
Graphics Card(s)
NVIDIA GeForce GT520 1GHz
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Haans G 241
Screen Resolution
1600X1024
Hard Drives
Crucial MX100 256GB SSD
PSU
OCZ ModXStream Modular High Performance 500 Watt
Case
Rosewill Challenger-U3
Cooling
Just Fans
Keyboard
Kensington K64338B
Mouse
Microsoft wheel mouse 1.1A
Internet Speed
240.0 Mbps
Antivirus
ESET Internet Security
Browser
Firefox
Other Info
SuperAntiSpyware-Pro
Malwarebytes (Premium)
Kerish Doctor
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