Solved Some programs on start menu showing the "unknown" icon

SGMD1

New member
Local time
11:39 PM
Messages
6
For some reason, Adobe Acrobat Pro, PowerPoint, and QuickTime all have the default Windows "unknown" icon next to them on my Start Menu (and also on the taskbar if I open the program.) I thought I might be able to right click -> Properties -> "Change Icon" but it is greyed out and I can't even click on the "Change Icon" button.

Anyone know how I can fix this?

56181802.jpg
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel SU7300 (1.3GHz, 800MHz, 3MB)4GB, 1066MHz, DDR3Intel GMA X4500HD
Computer Manufacturer/Model Number
Dell Inspiron 1570 (15z)
OS
Windows 7 Home Premium x64
CPU
Intel SU7300 (1.3GHz, 800MHz, 3MB)
Memory
4GB, 1066MHz, DDR3
Graphics Card(s)
Intel GMA X4500HD
Screen Resolution
1366x768
Hard Drives
320GB @7200RPM

My Computer My Computer

At a glance

Windows 10 Pro x64, Windows 8.1 Pro x64, Wind...INTEL i9-7920X LGA 206664 GB (4 X 16 GB) G-Skill V Series DDR4 3200 ...EVGA GTX 1060 SC 3 GB
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
CPU
INTEL i9-7920X LGA 2066
Motherboard
Gigabyte X299-WU8 F3
Memory
64 GB (4 X 16 GB) G-Skill V Series DDR4 3200 Quad Channel
Graphics Card(s)
EVGA GTX 1060 SC 3 GB
Sound Card
Realtek Onboard ALC1220
Monitor(s) Displays
2 x Samsung S27E310
Screen Resolution
1920x1080
Hard Drives
Samsung 2 x 970 EVO Plus 500 GB NVMe
1 x 6TB WD 6003FZBX SATA
1 x 6TB WD 60EFRX SATA
12 x 3TB WD 30EFRX SATA
PSU
Seasonic X-1050
Case
Thermaltake Armor+
Cooling
Corsair H80i V2 Liquid AOI Cooler
Keyboard
Logitech G510s
Mouse
Logitech MX Master 2S
Internet Speed
200 Mb/s
Antivirus
ESET NOD32 13.1
Browser
EDGE (Dev, Canary, Beta), Chrome
Other Info
ASUS RT-AC68U router
Malwarebytes 4.0.4
Hi,
Take a look at this post.

Generic icons
This fixed it! Thank you!!

Here are the instructions from pbcopter's link in case others have this problem:
  • Delete the file IconCache.db in C:\Users\yourname\AppData\Local
  • Create a new empty file named IconCache.db in the same folder. This can be done, for example, by opening Notepad and doing nothing but going to save, entering the aforementioned file name exactly as written, and clicking save.
  • Right click the file you have just created and make it Read Only. Vital step!!
  • Reboot the computer. All your icons are recreated correctly.
  • Go to the IconCache.db file you created and uncheck the Read Only box.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel SU7300 (1.3GHz, 800MHz, 3MB)4GB, 1066MHz, DDR3Intel GMA X4500HD
Computer Manufacturer/Model Number
Dell Inspiron 1570 (15z)
OS
Windows 7 Home Premium x64
CPU
Intel SU7300 (1.3GHz, 800MHz, 3MB)
Memory
4GB, 1066MHz, DDR3
Graphics Card(s)
Intel GMA X4500HD
Screen Resolution
1366x768
Hard Drives
320GB @7200RPM
Back
Top