Someone For the Love of God HELP ME PLEASE!!

[Jonathan_King]

yeah it went to blank screen saying missing operating system. Is the problem in RAID driver you think?

I am wondering.
Have you tried a Startup Repair? Run it 3 times, and if it does not work, try changing your SATA operation mode to AHCI and then running it 3 times.

 

[psmith84]

it says no errors were found.

 

[Jonathan_King]

How many times did you run it? Did you run it in both AHCI and RAID mode?

 

[psmith84]

AHCI i couldnt run it it would go straight to the black screen saying there was no operating system. in RAID it always comes up with a screen that says "If you have recently installed any devices remove them and scan again." and there are no problems found in the report

 

[Jonathan_King]

Let's abandon that idea and try another route. Where did you get the drivers for your card? From the manufacturer's site or did Windows automaically find them. Either way, let's try the other. First, go into Device Manager and right-click on your Display Adapter. Then select Uninstall, and reboot.

 

[psmith84]

Well right now the laptop doesnt have internet access cause i am in the navy onboard the ship (they wont let me hook up personal laptop to internet). i will have internet access on that laptop tomorrow but until then the only driver i have is the drivers disk that came from the manufacturer

 

[iseeuu]

Raid is by factory design and cannot be changed without a complete redo of the hard drives. From custom gaming laptops - Welcome to Sager Notebooks

"Enjoy all the space you could ever want with industry-leading RAID-enabled fault tolerance storage capacities. The ultimate mobile data storage solution provides performance, utility, and security without compromising an internal optical drive."

RAID 0 provides no data security. It divides the data movement across, in this case, the three hard drives supposedly increasing hard drive speed 3X. I am just a simple tech and this strategy boggles my mind.

However, what ever RAID drivers / software that came with your disk should be compatible. Question: Was there an Operating System on the laptop before you used the disk that came with it and installed 7?

Happy sailing!
Robert

 

[psmith84]

yes it was factory installed with windows 7.

 

[iseeuu]

yes it was factory installed with windows 7.

OK;

I am just trying to understand correctly, because you said in your first post: "I got the computer, installed the windows 7 and the drivers on the disc that came with it." So was 7 pre-installed or did you do it?

Also, based on your description here: "Everything boots up just fine and LOOKS like it is doing alright but it keeps freezing up... about every minute or two and only freezes for about 10-15 seconds. I have also had the screen reset a couple of times with the popup saying my graphics driver has failed and recovered." I do not think you have anything to worry about for now. Please wait until you have Internet access. Once you are able to access Windows Update, you should receive automatically the driver / software updates to correct most of these issues. I also noticed Sager gives you LIFETIME support so you should have no problem getting any driver / software updates form them (again, once you have Internet access!).

BTW, you have an awesome computer!! We could combine my entire collection of old P3s, P4s, and AMDs and still wouldn't come close to your amazing machine. I envy you. Please just be a little patient and the updates will come.

Cheers!
Robert

 

[psmith84]

lol i always put a fresh install on laptops i get to get rid of the crapware that always comes with em. so it came installed with 7, i reinstalled 7. also i have had it online and done the update (thats what i spent ALL of christmas eve and christmas doing... trying to make this amazing machine do amazing things). i have been googling this whole time and somewhere it said that nvidia raid controllers can conflict with newer windows 7 builds. idk losin my mind here.

on an unrelated side note... the spell checker for this forum underlined christmas but not googling. technology is getting out of hand.

 

[iseeuu]

lol i always put a fresh install on laptops i get to get rid of the crapware that always comes with em. so it came installed with 7, i reinstalled 7. also i have had it online and done the update (thats what i spent ALL of christmas eve and christmas doing... trying to make this amazing machine do amazing things). i have been googling this whole time and somewhere it said that nvidia raid controllers can conflict with newer windows 7 builds. idk losin my mind here.

on an unrelated side note... the spell checker for this forum underlined christmas but not googling. technology is getting out of hand.

Right, I saw that. Sager says it is Windows 7 ready, and arrived with 7 installed. Did you have any of these issues with the factory installed 7?

Your error report suggested it was your graphics card causing the problem, so unless "Device Manager" is showing a problem with the RAID drivers, I would not be concerned with them as yet. If you haven't already, click the start button and type Device Manager: are there any issues showing there?

Christmas should be capitalized.

 

[Ryan2320]

Have you gone into Device Manger, and see if any drivers are not working.? (like your Video Card)

To do that click the start button and type Device Manger and hit enter.

Hope this Helps.

EDIT: Same Question as iseeuu

 

[psmith84]

To be honest i didnt do much with the factory installation. turned it on looked at the pretty startup screens at 18.4" HD and said... cant wait to reinstall windows and do 60FPS on crysis very high lol. i was in a little bit of a hurry to get gaming with it lol. as a last ditch effort i just formatted the drive and started fresh with the drivers.

 

[iseeuu]

To be honest i didnt do much with the factory installation. turned it on looked at the pretty startup screens at 18.4" HD and said... cant wait to reinstall windows and do 60FPS on crysis very high lol. i was in a little bit of a hurry to get gaming with it lol. as a last ditch effort i just formatted the drive and started fresh with the drivers.

That tells me that Sager has all the correct drivers and software to run the laptop in a stable platform. Now you just need to weed out the individual conflicts causing your issues. No problem! You just may need to get the software / drivers directly from Sager's web site, when you have Internet access.

 

[psmith84]

Ok i reinstalled windows from disc, didnt install any of the drivers that came with the computer. I within 10 minutes of starting windows i went to the event viewer and found 21 warnings and 4 errors.

Error - Event ID 7000: Software Protection service failed to start due to the following reason: service did not respond to the start or control request in a timely fashion

Error - Event ID 7009: Timeout reached (30000 milliseconds) while waiting for the Software Protection service to connect.

Error - Event ID 512: InitializePrintProvider failed for provider inetpp.dll. This can occur because of system instability or lack of system resources.

Error - Event ID 1001: Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address (bunch of freakin numbers). The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Warning - Event ID 1008: The Windows Search Service is starting up and attempting to remove the old search index.

Warning - Event ID 219: The driver \Driver\tunnel failed to load for the device ROOT\*ISATAP\0000.

(17 of these) Warning - Event ID 129: Reset to device, \Device\RaidPort0, was issued.

(2 of these) Warning - Event ID 15: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary: however, you should check with your computer manurfacturer for an upgraded BIOS.

Then there were 831 information events. Screw typing that. Please let me know if this helps at all.

 

[iseeuu]

Ok i reinstalled windows from disc, didnt install any of the drivers that came with the computer. I within 10 minutes of starting windows i went to the event viewer and found 21 warnings and 4 errors.

Error - Event ID 7000: Software Protection service failed to start due to the following reason: service did not respond to the start or control request in a timely fashion

Error - Event ID 7009: Timeout reached (30000 milliseconds) while waiting for the Software Protection service to connect.

Error - Event ID 512: InitializePrintProvider failed for provider inetpp.dll. This can occur because of system instability or lack of system resources.

Error - Event ID 1001: Your computer was not assigned an address from the network (by the DHCP Server) for the Network Card with network address (bunch of freakin numbers). The following error occurred: 0x79. Your computer will continue to try and obtain an address on its own from the network address (DHCP) server.

Warning - Event ID 1008: The Windows Search Service is starting up and attempting to remove the old search index.

Warning - Event ID 219: The driver \Driver\tunnel failed to load for the device ROOT\*ISATAP\0000.

(17 of these) Warning - Event ID 129: Reset to device, \Device\RaidPort0, was issued.

(2 of these) Warning - Event ID 15: The embedded controller (EC) returned data when none was requested. The BIOS might be trying to access the EC without synchronizing with the operating system. This data will be ignored. No further action is necessary: however, you should check with your computer manurfacturer for an upgraded BIOS.

Then there were 831 information events. Screw typing that. Please let me know if this helps at all.

Yeah, don't type all that. Do you have a "Sager Restore Partition" or restore DVDs?

 

[psmith84]

Yes the recovery disc came with the computer.

 

[iseeuu]

Yes the recovery disc came with the computer.

Just a thought: you could restore the factory 7 then instead of a wipe and reinstall, do a install repair or even a custom install. A custom install will put all the factory files in a windows.old folder on the new 7 and would perhaps allow you to use them to correct issues?

Lots of step by step here: http://www.sevenforums.com/tutorials/3413-repair-install.html

?

 

[psmith84]

wipe and reinstall is already done. i posted the initial warnings and errors that i got with nothing done to the computer except a completely fresh install of windows

 

[iseeuu]

wipe and reinstall is already done. i posted the initial warnings and errors that i got with nothing done to the computer except a completely fresh install of windows

Right ... undo the wipe and reinstall with a restore to the Factory installed 7? Then keep all the working drivers by doing a repair install instead of a wipe and install?