Solved Sometimes BSOD while playing games.

[Accuracy]

I have experienced 2 BSODs so far. They all happened this year, and I fail to understand why or what is causing it. It is not frequent so it doesn't really bother me. My computer is 1 year old. I have not experienced any errors last year.

I have my FX 6300 overclocked from 3.5ghz to 4.1 ghz
My ASUS GTX 760OC is overclocked by 71+mhz core clock.

I did One one and half hour prime test with my CPU and I had no errors so Overclock should be stable. I also did tests with my graphic card and also no errors or crashes. Sometimes I play games 8 hours a day and I experience no issues. But sometimes once in 3 months I experience this blue screen and I would like to know what is causing it. These are the extracted DMP files. I have also included the DMP Files in a rar archive as an attachement.

Blue screen 1:

==================================================
Filename          : ntoskrnl.exe
Address In Stack  : ntoskrnl.exe+18c463
From Address      : fffff800`02c4c000
To Address        : fffff800`03231000
Size              : 0x005e5000
Time Stamp        : 0x531590fb
Time String       : 4. 3. 2014 10:38:19
Product Name      : Microsoft® Windows® Operating System
File Description  : NT Kernel & System
File Version      : 6.1.7601.18409 (win7sp1_gdr.140303-2144)
Company           : Microsoft Corporation
Full Path         : C:\Windows\system32\ntoskrnl.exe
==================================================

Blue screen 2

==================================================
Dump File         : 031914-17877-01.dmp
Crash Time        : 19. 3. 2014 18:43:12
Bug Check String  : 
Bug Check Code    : 0x00000124
Parameter 1       : 00000000`00000000
Parameter 2       : fffffa80`07bc9028
Parameter 3       : 00000000`b0800000
Parameter 4       : 00000000`00040151
Caused By Driver  : hal.dll
Caused By Address : hal.dll+12a3b
File Description  : 
Product Name      : 
Company           : 
File Version      : 
Processor         : x64
Crash Address     : ntoskrnl.exe+75bc0
Stack Address 1   : 
Stack Address 2   : 
Stack Address 3   : 
Computer Name     : 
Full Path         : C:\Windows\Minidump\031914-17877-01.dmp
Processors Count  : 6
Major Version     : 15
Minor Version     : 7601
Dump File Size    : 292 648
Dump File Time    : 19. 3. 2014 18:44:28
==================================================

Thank you for your support.

Respectfully.

 

[Brink]

Hello Accuracy,

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

 

[carwiz]

Just from seeing that 0x124 with the two kernel drivers that control all hardware, the first thing I would suggest is stop overclocking until the system is stable. Overclocking deteriorates electronic components. Also check for overheating. The dump(s) and the files from the utility in the BSOD posting instructions can save a lot of time diagnosing the problem.

 

[Accuracy]

Hello Accuracy,

Please read the instructions here: Blue Screen of Death (BSOD) Posting Instructions, and post back with the needed information. One of our BSOD experts should be by later when able to further help.

I did as instructed and I compressed the DMP files in a zip file and added them as an attachement.

Just from seeing that 0x124 with the two kernel drivers that control all hardware, the first thing I would suggest is stop overclocking until the system is stable. Overclocking deteriorates electronic components. Also check for overheating. The dump(s) and the files from the utility in the BSOD posting instructions can save a lot of time diagnosing the problem.

I know it could be the overclocking. The problem is I want to keep the overclock. What is more, acording to benchmarking tools such as prime 95 my computer is totally stable and fully functional. I haven't had a single error.

That is why I want to make sure the problem is not with overheating.



Thank you.

 

[carwiz]

You didn't provide the information requested and the dump provided is inconclusive. It indicates a possibility that the CPU is failing. The error shown is a L1 Cache error. However, it also shows a double fault right after a graphics DMA transfer. It could be a graphics card failure or both.

It's not known if its being caused by elevated temperatures since you didn't provide the data. You'll need to monitor the temperatures yourself. One drawback to AMD processors is that they will run until they go up in smoke. They don't have a throttle feature like the Intel.

Added: By the way, passing Prime95 means nothing unless we know what parameters were used.

BUGCHECK_STR:  0x124_AuthenticAMD
CUSTOMER_CRASH_COUNT:  1
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  bf3.exe
CURRENT_IRQL:  f
STACK_TEXT:  
fffff880`009bbb08 fffff800`02c15a3b : 00000000`00000124 00000000`00000000 fffffa80`07d1d028 00000000`b0800000 : nt!KeBugCheckEx
fffff880`009bbb10 fffff800`02dd8463 : 00000000`00000001 fffffa80`079b48a0 00000000`00000000 fffffa80`079b48f0 : hal!HalBugCheckSystem+0x1e3
fffff880`009bbb50 fffff800`02c15700 : 00000000`00000728 fffffa80`079b48a0 fffff880`009bbeb0 fffffa80`07604200 : nt!WheaReportHwError+0x263
fffff880`009bbbb0 fffff800`02c15052 : fffffa80`079b48a0 fffff880`009bbeb0 fffffa80`079b48a0 00000000`00000000 : hal!HalpMcaReportError+0x4c
fffff880`009bbd00 fffff800`02c08e8f : 00000000`00000000 00000000`00000001 fffff880`009bbf30 00000000`00000000 : hal!HalpMceHandler+0x9e
fffff880`009bbd40 fffff800`02cc04ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x47
fffff880`009bbd70 fffff800`02cc0313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
fffff880`009bbeb0 fffff880`1101d24d : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
fffff880`0c0300f0 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : dxgmms1!VIDMM_GLOBAL::ReferenceDmaBuffer+0x1d9
 
STACK_COMMAND:  kb
FOLLOWUP_NAME:  MachineOwner
MODULE_NAME: hardware
IMAGE_NAME:  hardware
DEBUG_FLR_IMAGE_TIMESTAMP:  0
FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_CACHE
Followup: MachineOwner
---------

4: kd> !errrec fffffa8007d1d028
===============================================================================
Common Platform Error Record @ fffffa8007d1d028
-------------------------------------------------------------------------------
Record Id     : 01cf82eeef7e68a8
Severity      : Fatal (1)
Length        : 928
Creator       : Microsoft
Notify Type   : Machine Check Exception
Timestamp     : 6/8/2014 12:14:06
Flags         : 0x00000000
===============================================================================
Section 0     : Processor Generic
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007d1d0a8
Section       @ fffffa8007d1d180
Offset        : 344
Length        : 192
Flags         : 0x00000001 Primary
Severity      : Fatal
Proc. Type    : x86/x64
Instr. Set    : x64
Error Type    : Cache error
Operation     : Instruction Execute
Flags         : 0x00
Level         : 1
CPU Version   : 0x0000000000600f20
Processor ID  : 0x0000000000000004
===============================================================================
Section 1     : x86/x64 Processor Specific
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007d1d0f0
Section       @ fffffa8007d1d240
Offset        : 536
Length        : 128
Flags         : 0x00000000
Severity      : Fatal
Local APIC Id : 0x0000000000000004
CPU Id        : 20 0f 60 00 00 08 06 04 - 0b 32 98 3e ff fb 8b 17
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
                00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00
Proc. Info 0  @ fffffa8007d1d240
===============================================================================
Section 2     : x86/x64 MCA
-------------------------------------------------------------------------------
Descriptor    @ fffffa8007d1d138
Section       @ fffffa8007d1d2c0
Offset        : 664
Length        : 264
Flags         : 0x00000000
Severity      : Fatal
Error         : ICACHEL1_IRD_ERR (Proc 4 Bank 1)
  Status      : 0xb080000000040151

 

[Accuracy]

So once again. What information do you require me to post?

The temperatures or...?

 

[Boozad]

So once again. What information do you require me to post?

The information it tells you to provide in the link in post #2.

 

[Accuracy]

I will send it right away.


EDIT: I have uploaded the files. I am sorry for the inconvenience.

Once again. Thank you.

 

[carwiz]

Still incomplete. I'm done here.

 

[mohavepc]

What we are seeing is the Overclocking is indeed causing the issue. The CPU is at one point in a blue moon failing.
Download Speccy and follow the tutorial. The Whole tutorial not just part. You were asked to follow the tutorial here but evidently something got skipped please follow it fully.
Is the system Water cooled? if not Stop Overclocking
Is the system using Glycol based coolant? If not Stop Overclocking
Have a spare CPU in case of failure? Again stop Overclocking.

Simply step it down a notch and see if it stabilizes. You are not going to lose that much in performance but will gain in longevity.

It could also be a failing rail in the PSU. Have a Spare? Don't overclock till you do.

Have a good day

 

[ICIT2LOL]

I am with mohavepc I am wondering what your PSU is for one thing as that card requires a minimum of 500watts so take a look at the specs of it whatever it is and then run this HWiNFO, HWiNFO32/64 - Download see my ditty and pic as it may not be able to cope

You can use this for estimating the power you need for your system too.
eXtreme Power Supply Calculator > don't forget the top figure is actual the bottom figure is the most important - recommended

Using HW Info

You can test the volts on the PSU with HWInfo HWiNFO, HWiNFO32/64 -Download < download the right bit version andclose the right hand window select Sensors and scroll down to the power sectionwhere you will see what the volts are doing see my pic.

The original right hand window shows themachine running and is handy for that but for looking at the components in some detail close it and use themain left hand side panel

FOR OTHER COMPONENTS

Open each + down into the componentitself and then click on it - in theright hand side will appear all sorts of details including brands speeds andother essential info that device. See pic for example.

 

[Accuracy]

What we are seeing is the Overclocking is indeed causing the issue. The CPU is at one point in a blue moon failing.
Download Speccy and follow the tutorial. The Whole tutorial not just part. You were asked to follow the tutorial here but evidently something got skipped please follow it fully.
Is the system Water cooled? if not Stop Overclocking
Is the system using Glycol based coolant? If not Stop Overclocking
Have a spare CPU in case of failure? Again stop Overclocking.

Simply step it down a notch and see if it stabilizes. You are not going to lose that much in performance but will gain in longevity.

It could also be a failing rail in the PSU. Have a Spare? Don't overclock till you do.

Have a good day

It is not overclocked that much. I overclocked from 3.5 ghz to 4.1 ghz which is also the turbo frequency.

I am not sure what is causing this but I would appreciate some tips. Also I would like to add that when my CPU is overclocked I have to press my computer power button twice to turn on. It simply turns on the first time for 2 - 3 seconds and turns off again. When I press the button for the second time it turns on. I have been experiencing this since I had overclocked. I thought it is a side effect. I bothered to test it with default voltages with turbo on and it no longer happens.

I am still wondering what my cpu/motherboard doesn't like. I have simply disabled the power saving features turned off turbo and set the frequency to what turbo has to offer. It does not require extra voltages.

But honestly I tried changing voltages too by 0.025v and not even a single difference. I just fail to see what could the issue be.

Do you think it is the overheating or simply my motherboard can not handle the OC?


@Icit2Lol

My PSU is Corsair VS650.

It is 650w and should be more than enough for my computer.

Also according to the calculation I need 424w.

Here is the image from the tool you have told me to use. Everything seems normal.

http://www.image-share.com/ijpg-2585-145.html

 

[ICIT2LOL]

That's ok mate but it is like I said what it calculates is entirely dependent on what you enter into that calculator and I think you might find it calculates on the machine running at normal speeds. So if you are overclocking it goes that the figure you got would be a tad on the low size unless you factored in the OC.

Personally I like to work with a large margin of error ie at least 25% over of what it recommends but that's just me.

 

[Accuracy]

That's ok mate but it is like I said what it calculates is entirely dependent on what you enter into that calculator and I think you might find it calculates on the machine running at normal speeds. So if you are overclocking it goes that the figure you got would be a tad on the low size unless you factored in the OC.

Personally I like to work with a large margin of error ie at least 25% over of what it recommends but that's just me.

I did. But even if I didn't I have like 200w space where I can overclock.

I also metioned that I didn't change my volts. It is a big freaking mistery to me.

 

[mohavepc]

Well since you didn't answer the question of cooling and spare components all I can say is It might be of benefit to not overclock. just my two cents.

I would at least run an 850watt PSU with that graphics card as the Working minimums have been noted to be 500watt Without Overclocking.

 

[Accuracy]

Well since you didn't answer the question of cooling and spare components all I can say is It might be of benefit to not overclock. just my two cents.

I would at least run an 850watt PSU with that graphics card as the Working minimums have been noted to be 500watt Without Overclocking.

I have came to the conclusion that it is the motherboard VRM being unstable and simply not supporting overclocking.

The issue with the double turn on and restart issues seems to have something to do with the turbo core since it doesn't happen with turbo core on.

I have run into couple of people having the same issue with gigabyte boards. I will stay away from them and I will buy an asus board that supports overclocking and a better, bigger case.

 

[mohavepc]

So you are saying that it is solved as an issue with the motherboard? If that's the case please mark this thread as solved
.
There are several articles on that board that mention COOLING the VRM properly if overclocking.
To overclock a processor even a tiny bit without proper cooling of the CPU and Chipset is foolhardy at best.

Here's the post