Solved Sony Vaio SVF15A13SAB Dropping Network Intermittently

[sriramdas]

Dear All,
I purchased a brand new Sony Vaio SVF15A13SAB, its dropping packets intermittently for 5 10 seconds every 4 - 5 minutes. Dont know why. I did a full system restore but the problem persists.
Can any one please help.
It running on Windows 8 Single language, has i5 Processor and 4 GB RAM.
Wireless Adapter is BCM43142 Wireless Network Adaptor
PCI\VEN_14E4&DEV_4365&SUBSYS_E071105B&REV_01
PCI\VEN_14E4&DEV_4365&SUBSYS_E071105B
PCI\VEN_14E4&DEV_4365&CC_028000
PCI\VEN_14E4&DEV_4365&CC_0280
Realtek PCIe GBE Family Controller
PCI\VEN_10ES&DEV_8168&SUBSYS_012310EC&REV_0C
PCI\VEN_10ES&DEV_8168&SUBSYS_012310EC
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200
The same issue is there when i connect to LAN as well.
Please help.
Thanks,
Sriram A Das

 

[SandeepP]

Dear All,
I purchased a brand new Sony Vaio SVF15A13SAB, its dropping packets intermittently for 5 10 seconds every 4 - 5 minutes. Dont know why. I did a full system restore but the problem persists.
Can any one please help.
It running on Windows 8 Single language, has i5 Processor and 4 GB RAM.
Wireless Adapter is BCM43142 Wireless Network Adaptor
PCI\VEN_14E4&DEV_4365&SUBSYS_E071105B&REV_01
PCI\VEN_14E4&DEV_4365&SUBSYS_E071105B
PCI\VEN_14E4&DEV_4365&CC_028000
PCI\VEN_14E4&DEV_4365&CC_0280
Realtek PCIe GBE Family Controller
PCI\VEN_10ES&DEV_8168&SUBSYS_012310EC&REV_0C
PCI\VEN_10ES&DEV_8168&SUBSYS_012310EC
PCI\VEN_10EC&DEV_8168&CC_020000
PCI\VEN_10EC&DEV_8168&CC_0200
The same issue is there when i connect to LAN as well.
Please help.
Thanks,
Sriram A Das

Hi Sriram A Das,

Please let us know if a similar issue occurs on the other devices as well on the same network. Kindly update your system specs here by following this.

Kindly check the system under safe mode with networking and let us know the results of the same:

http://www.sevenforums.com/tutorials/69585-safe-mode.html

Keep us posted with the results so we can advise you further.