Soundmax Problem (big problem)

[CarloFerrari]

Hello everyone

My computer is a Toshiba Satellite U-200.

Yesterday I installed Windows 7 Ultimate.
Everything is working, except for the sound card. the soundcard it's a SoundMax.
I tried installing both drivers, driver for Vista 32bit, and for Xp 32bit. I also tried using mixed: the soundmax program for XP32, and the driver of Vista 32.

unfortunately nothing is working.

the problem is very strange: winamp and media center works as everything is going fine (no problems are found), but the computer is mute.
The microphone is working perfectly, but of course I can't listen to what I recorded, because the computer is mute.
it's like there are no speakers.Same problem if I use the headphones, there is no sound.
Volume is 100%, Mixer is 100%, and the spectre is working, so the computer feels like it's actually sounding!!!
Is there something I can do?
I can't use the pc without sounds...

 

[jfar]

Hello CarloFerrari , would you mind filling in your System Specs please, it will help the members here,
in helping you. http://www.sevenforums.com/general-discussion/23726-how-system-specs.html


Hi, try here to see if there are any new drivers for your machine, it may help.

http://driverscollection.com/?H=Satellite%20U200&By=Toshiba

 

[CarloFerrari]

what do i have to do? i'm a newbie... do i have to install the new bios?

 

[jfar]

If it is not up to date then yes I reckon you should.

 

[jfar]

Type System Information into the search box at the Start button, it will open window like this, and it will tell you what version and date your Bios is.

 

[jfar]

Hi, type in Dxdiag into the Start / Start search and programs, and click on Dxdiag, it says what version is installed at the end of the page.

It will also tell you if you are having any issues with display / sound, I hope this helps.

 

[CarloFerrari]

dxdiag says "no issues found"

the system information is this



http://xs343.xs.to/xs343/09382/screen976.jpg

 

[jfar]

Ok your Bios is from 2006, is there a newer one on the Toshiba site.? and if so Download it and install, just follow all the instructions that come with it.


Check in Windows Update to see if there is anything waiting to download, and say yes if there is, to the request to install.

Also did you go to the SoundMax site and download the latest drivers from there.?

 

[CarloFerrari]

there is a 2007 bios, i'm sure it's not going to help (too old)...

I'll install it in the day, now i'm in university and of course I can't turn the sounds on

any othere idea if the bios it's not working?

 

[jfar]

I added to the post above, and 2007 is a newer bios than 2006, anyway it is your decision whether you change it or not, some people don't like to touch it, me, I have no problems
with changing them.

 

[CarloFerrari]

unfortunately the soundmax site it doesn't have drivers (not at all)
windows updated has nothing pending

 

[jfar]

Try here.SoundMAX Integrated Digital Audio - Free software downloads and software reviews - CNET Download.com

 

[CarloFerrari]

i'll do it, because i'm desperate, i'll do it in the next hours...

some other idea?

 

[jfar]

Also read this thread it might have your solution.


http://www.sevenforums.com/sound-audio/3390-soundmax-ad-1985-a.html


And try here for Drivers.
http://downloads.guru3d.com/

 

[CarloFerrari]

the program that refresh the bios is not compatible with seven, so I can't update the BIOS

the Asus Driver package is not compatible too

I tried to force as it's written in the other post but it didn't work

Windows Update has nothing that fix my audio problem

now?

 

[zigzag3143]

try running them in compatibility mode. if you are desperate go for it

 

[jfar]

http://www.sevenforums.com/tutorials/316-compatibility-mode.html?ltr=C

Try it this way.

And also go here and get Chipset Drivers

http://downloadcenter.intel.com/SearchResult.aspx?lang=eng&ProductFamily=Chipsets&ProductLine=Chipset+Software&ProductProduct=Intel%c2%ae+Chipset+Software+Installation+Utility

 

[ThaiAm]

You might try the system disk that came with the computer and load the SoundMax stuff from there and then let Windows Update go to work from there.

 

[chev65]

Assuming you have working drivers for your soundcard try this setting out and see if it changes anything for you.

 

[CarloFerrari]

unfortunately nothing is still working

I checked the csd toshiba site Model Content Page
that actually HAS windows 7 working drivers for Toshiba satellite U-200...

but unfortunately also this drivers are 3 years old (it's a 2006 driver), and it's STILL not working..

please, i'm desperate...