Solved Sounds mutes every minute or so

corruptDNA

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For some reason the sound of my laptop, both my headphones and speakers goes mute automatically every minute or so when im using an application that has sound of any kind. When i check the volume its not muted, but if i increase, decrease or mute and unmute the volume, the sound returns. I do not know what the problem is so please help. Thanks for reading
 

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Windows 10 64 bitIntel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 ...16 GB RAMNVIDIA GeForce GTX 960M
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 7559
OS
Windows 10 64 bit
CPU
Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
Memory
16 GB RAM
Graphics Card(s)
NVIDIA GeForce GTX 960M
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1
Screen Resolution
1920 x 1080
Hard Drives
Samsung SSD 850 EVO M.2 250GB (NTFS, 238.3 GB)
ST1000LM014-1EJ164 (NTFS, 940.5 GB)
Open the Playing Audio troubleshooter by clicking the Start button
4f6cbd09-148c-4dd8-b1f2-48f232a2fd33_818.jpg
, and then clicking Control Panel. In the search box, type troubleshooter, and then click Troubleshooting. Under Hardware and Sound, click Troubleshoot audio playback.*
18abb370-ac1e-4b6b-b663-e028a75bf05b_48.jpg
If you're prompted for an administrator password or confirmation, type the password or provide confirmation.
 

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I got the reply, troubleshoot couldn't identify any problems.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 ...16 GB RAMNVIDIA GeForce GTX 960M
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 7559
OS
Windows 10 64 bit
CPU
Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
Memory
16 GB RAM
Graphics Card(s)
NVIDIA GeForce GTX 960M
Monitor(s) Displays
1
Screen Resolution
1920 x 1080
Hard Drives
Samsung SSD 850 EVO M.2 250GB (NTFS, 238.3 GB)
ST1000LM014-1EJ164 (NTFS, 940.5 GB)
Did you download anything or add any new hardware shortly before noticing the sound issue?

Which application/s are having sound issues?

Have you tried System Restore? Choose a restore point before you first noticed the sound issue.

Have you scanned for Viruses, Malware, and Spyware?

Any other odd behavior, such as, sluggish start up, programs loading slowly, Internet popups, etc.?
 

My Computers My Computers

  • At a glance

    Win7, Win10, Win11
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Pavilion 6751c
    OS
    Win7, Win10, Win11
    Internet Speed
    100 Mbps
    Antivirus
    Norton 360
    Browser
    IE 11
  • At a glance

    Win7, Win10, Win11
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP ENVY 750-514 & Dell XPS 8960
    OS
    Win7, Win10, Win11
    Antivirus
    Norton 360
Did you download anything or add any new hardware shortly before noticing the sound issue?

Which application/s are having sound issues?

Have you tried System Restore? Choose a restore point before you first noticed the sound issue.

Have you scanned for Viruses, Malware, and Spyware?

Any other odd behavior, such as, sluggish start up, programs loading slowly, Internet popups, etc.?

for some reason after i restarted my computer after installing malwarebytes to check for viruses, the problem doesnt persist anymore .. weird .. thanks for your help .. :)
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 ...16 GB RAMNVIDIA GeForce GTX 960M
Computer type
Laptop
Computer Manufacturer/Model Number
Dell Inspiron 7559
OS
Windows 10 64 bit
CPU
Intel(R) Core(TM) i7-6700HQ CPU @ 2.60GHz (8 CPUs), ~2.6GHz
Memory
16 GB RAM
Graphics Card(s)
NVIDIA GeForce GTX 960M
Monitor(s) Displays
1
Screen Resolution
1920 x 1080
Hard Drives
Samsung SSD 850 EVO M.2 250GB (NTFS, 238.3 GB)
ST1000LM014-1EJ164 (NTFS, 940.5 GB)
Glad you got it sorted. ;)
 

My Computers My Computers

  • At a glance

    Win7, Win10, Win11
    Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    HP Pavilion 6751c
    OS
    Win7, Win10, Win11
    Internet Speed
    100 Mbps
    Antivirus
    Norton 360
    Browser
    IE 11
  • At a glance

    Win7, Win10, Win11
    Computer type
    PC/Desktop
    System Manufacturer/Model Number
    HP ENVY 750-514 & Dell XPS 8960
    OS
    Win7, Win10, Win11
    Antivirus
    Norton 360
Hey there, I know it's been a while but I have the same problem. I downloaded a game on isohunt and ever since I tried to install it, my sound has been a mess, constantly muting and unmuting itself. Any tips or suggestions? Thanks in advance!
 

My Computer My Computer

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Vlaams-Brabant
Computer type
PC/Desktop
OS
Vlaams-Brabant
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