Solved SSD (Boot system) Drive sometimes not recognised on boot

Knossos

New member
Local time
2:51 AM
Messages
5
Relevant Computer Specification

OS Version:
Windows 7 Ultimate Edition 64-bit SP1 (Build 7601)

Drives:
MT-CT256 M4SSD2 (driver 6.1.7600.16385, provider MS)
WDC WD30 EZRX-00DC0B0 (driver 6.1.7600.16385, provider MS)

Problem

I have a problem with my Crucial M4 Solid State Drive. When I start my PC, it takes a lot of shutdowns and reboots in order for the system to recognise that the SSD is installed. I used diskpart when it managed to load up and I edited that to show how it appeared when I used diskpart in the W7 disk console. Here is an image of my Disk Management window after a successful boot.

I read into using diskpart / Disk Management to set the active partition to the SSD drive. As you can see in my screenshots, the System Reserved partition is currently set as active. Is this correct? I worry about changing that without fully investigating the options.

I have only one installed operating system.

As a side note, I couldn't do the "3 Startup Repair" routine, because Windows 7 is telling me that my disk is incompatible with my installation. Which is completely baffling. (Reading into that some, I get this message from an MSFT user: "All the hard disks during recovery should be of exact size or greater than the backup time. The number of hard disks should also be equal or more.", this is likely the source of that issue).
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate Edition 64-bit SP1 (Build 7601)
CPU
Intel Core i7-3770K CPU @ 3.50GHz
Motherboard
P8Z77-V DELUXE
Memory
32768 MB DDR3 Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 570
Hard Drives
MT-CT256 M4SSD2 (driver 6.1.7600.16385, provider MS)
WDC WD30 EZRX-00DC0B0 (driver 6.1.7600.16385, provider MS)
Antivirus
Avast!
Browser
Opera, Chrome
Is the SSD recognized and listed in the UEFI (BIOS)?
How are your drives connected to the motherboard (SATA port number and type/speed)?
What are the specs on your power supply?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
Before you do anything, post a screenshot of your Disk Management so that we can see wht is going on. See the format below.

201303142319.png
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
@whs: I linked that in my original post. Here: imgur: the simple image sharer

@TVeblen:
I will check these when I get home tonight. I can remember that it is using SATA3 off the top of my head.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate Edition 64-bit SP1 (Build 7601)
CPU
Intel Core i7-3770K CPU @ 3.50GHz
Motherboard
P8Z77-V DELUXE
Memory
32768 MB DDR3 Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 570
Hard Drives
MT-CT256 M4SSD2 (driver 6.1.7600.16385, provider MS)
WDC WD30 EZRX-00DC0B0 (driver 6.1.7600.16385, provider MS)
Antivirus
Avast!
Browser
Opera, Chrome
While you are checking look for this:

The motherboard will have 6 SATA ports on the Intel Chipset controller. 2 will be SATA3 (6GB) ports, 4 will be SATA2 (3GB) ports.
You will also have either 2 (or 4 depending on the board) additional SATA3 ports that are on a secondary controller (usually Marvel for Asus).
Consult your motherboard's manual to determine which ports are which.

You want your SSD on one of the Intel SATA3 ports. Do not connect it to the secondary controller.

If it is currently on that secondary controller that might explain your symptom. That controller initiates after the Intel one and that small lag could be all that is causing it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built - Jan 2013
OS
Windows 7 64 Bit Home Premium SP1
CPU
i7-3820
Motherboard
Asus P9X79-PRO - Bios 4608
Memory
GSkill F3-14900CL9Q - 16GB
Graphics Card(s)
EVGA GeForce GTX660 - Driver 352.86
Sound Card
On board Realtek ALC898
Monitor(s) Displays
Acer S271HL
Screen Resolution
1920 x 1080
Hard Drives
#1- Samsung 840 Pro Series
#2- Western Digital WD1002FAEX Sata3 Black
#3- Western Digital WD1002FAEX Sata3 Black
PSU
Corsair CMPSU-850TX-V2 - 850 watt (by Seasonic)
Case
Corsair Obsidian 550D
Cooling
Standard 3 120mm case fans, Cooler Master Hyper 212 EVO
Keyboard
MS KC-0405
Mouse
Intellimouse 5-button
Internet Speed
56 Mbits/Sec (on a good day)
Antivirus
Avast & Malwarebytes
Browser
Firefox
Other Info
Asus DVD - DRW-24B1ST 24X
You stated that you have a Crucial M4, first and foremost I would ask if you have the most current version of the firmware for this SSD. It is crucial that you update this Crucial SSD to the latest firmware, as it solves a lot of problems. The current firmware for this SSD is 070H. If you have an older firmware, please upgrade. Crucial.com Product Downloads - Firmware Updates
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
FX 8350 @ 4.8ghz, turbo clocked to 5.4ghz
Motherboard
Asus Sabertooth FX990 Gen 3.0 R2.0
Memory
Mushkin Enhanced Blackline 16GB 1760mhz 10-10-9-24 T1
Graphics Card(s)
Gigabyte-660 Windforce OC- GPU Clock 1212MHz /3504MHz ram
Sound Card
Creative Sound Blaster Recon3D PCIe Sound Card
Monitor(s) Displays
Samsung SyncMaster S27B350H (HDMI)
Screen Resolution
1920x1080 60HZ
Hard Drives
1 x SSD Crucial M4 256GB (Primary OS)
3 x HDD WD 1TB
4 x HDD 2TB
1 x HDD 160GB (Secondary Backup OS)
Raid SATA III 6GB/s 4-port PCI-e Controller Card, Marvel 88SE9215 chipset
PSU
Chieftec-650-14CS (Modular) 80 Plus Gold-650 Watt
Case
Akasa Venom Toxic Gaming Big tower ( Custom Black ) Ver 2.0
Cooling
Water 2.0 PRO / GEIL Cyclone VRM / 6x120mm 2x220mm 2x140mm
Keyboard
Logitech G19
Mouse
Wireless Notebook Presenter Mouse 8000
Internet Speed
Fiber GBS
Antivirus
Don't Announce it to the world :)
Browser
Gotta have at least 1!
My power supply is "OCZ ModXStream Pro 700W".

I took some photos of the BIOS process.

BIOS cannot locate the SSD
1. One single boot option as my optical drive.
2. My BIOS information.
3. SATA configuration (doesnt change, even when the drive IS detected - may not be relevant)

BIOS locates my drive:
1. The new boot selection. A friend of mine just mentioned that the M4 SSD is labeled "S0" and the other drive is "P0". Is this possibly "(P)rimary", "(S)econdary"?
2. Boot override options.

I haven't done any firmware updates for my Crucial SSD, I will see what I can find out for the firmware version. However, the "P0" "S0" revelation is possibly the cause?
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate Edition 64-bit SP1 (Build 7601)
CPU
Intel Core i7-3770K CPU @ 3.50GHz
Motherboard
P8Z77-V DELUXE
Memory
32768 MB DDR3 Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 570
Hard Drives
MT-CT256 M4SSD2 (driver 6.1.7600.16385, provider MS)
WDC WD30 EZRX-00DC0B0 (driver 6.1.7600.16385, provider MS)
Antivirus
Avast!
Browser
Opera, Chrome
Relevant Computer Specification

OS Version:
Windows 7 Ultimate Edition 64-bit SP1 (Build 7601)

Drives:
MT-CT256 M4SSD2 (driver 6.1.7600.16385, provider MS)
WDC WD30 EZRX-00DC0B0 (driver 6.1.7600.16385, provider MS)

Problem

I have a problem with my Crucial M4 Solid State Drive. When I start my PC, it takes a lot of shutdowns and reboots in order for the system to recognise that the SSD is installed. I used diskpart when it managed to load up and I edited that to show how it appeared when I used diskpart in the W7 disk console. Here is an image of my Disk Management window after a successful boot.

I read into using diskpart / Disk Management to set the active partition to the SSD drive. As you can see in my screenshots, the System Reserved partition is currently set as active. Is this correct? I worry about changing that without fully investigating the options.

I have only one installed operating system.

As a side note, I couldn't do the "3 Startup Repair" routine, because Windows 7 is telling me that my disk is incompatible with my installation. Which is completely baffling. (Reading into that some, I get this message from an MSFT user: "All the hard disks during recovery should be of exact size or greater than the backup time. The number of hard disks should also be equal or more.", this is likely the source of that issue).

This is taken from the firmware site, I quote :
Resolved a power-up timing issue that could result in a drive hang, resulting in an inability to communicate with the host computer. The hang condition would typically occur during power-up or resume from Sleep or Hibernate. Most often, a new power cycle will clear the condition and allow normal operations to continue. The failure mode has only been observed in factory test. The failure mode is believed to have been contained to the factory. This fix is being implemented for all new builds, for all form factors, as a precautionary measure. The fix may be implemented in the field, as desired, to prevent occurrence of this boot-time failure. To date, no known field returns have been shown to be related to this issue. A failure of this type would typically be recoverable by a system reset.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 7 Ultimate x64
CPU
FX 8350 @ 4.8ghz, turbo clocked to 5.4ghz
Motherboard
Asus Sabertooth FX990 Gen 3.0 R2.0
Memory
Mushkin Enhanced Blackline 16GB 1760mhz 10-10-9-24 T1
Graphics Card(s)
Gigabyte-660 Windforce OC- GPU Clock 1212MHz /3504MHz ram
Sound Card
Creative Sound Blaster Recon3D PCIe Sound Card
Monitor(s) Displays
Samsung SyncMaster S27B350H (HDMI)
Screen Resolution
1920x1080 60HZ
Hard Drives
1 x SSD Crucial M4 256GB (Primary OS)
3 x HDD WD 1TB
4 x HDD 2TB
1 x HDD 160GB (Secondary Backup OS)
Raid SATA III 6GB/s 4-port PCI-e Controller Card, Marvel 88SE9215 chipset
PSU
Chieftec-650-14CS (Modular) 80 Plus Gold-650 Watt
Case
Akasa Venom Toxic Gaming Big tower ( Custom Black ) Ver 2.0
Cooling
Water 2.0 PRO / GEIL Cyclone VRM / 6x120mm 2x220mm 2x140mm
Keyboard
Logitech G19
Mouse
Wireless Notebook Presenter Mouse 8000
Internet Speed
Fiber GBS
Antivirus
Don't Announce it to the world :)
Browser
Gotta have at least 1!
Ah. Yes, that seems very likely to be the cause!

I will download that firmware right away. I will report back with the results.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate Edition 64-bit SP1 (Build 7601)
CPU
Intel Core i7-3770K CPU @ 3.50GHz
Motherboard
P8Z77-V DELUXE
Memory
32768 MB DDR3 Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 570
Hard Drives
MT-CT256 M4SSD2 (driver 6.1.7600.16385, provider MS)
WDC WD30 EZRX-00DC0B0 (driver 6.1.7600.16385, provider MS)
Antivirus
Avast!
Browser
Opera, Chrome

My Computer

Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 Ultimate 32-Bit & Windows 7 Ultimate 64-Bit
CPU
Intel Core i7 CPU 950 @ 3.07GHz
Motherboard
ASUS P6T DELUXE V2
Memory
OCZ 6GB (3 x 2GB) 240-Pin DDR3 SDRAM DDR3 1600 OCZ3X1600R2
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
OnBoard
Hard Drives
WD6400AACS-00M3B0 (640GB SATA )
PSU
CORSAIR 850w
Case
NZXT LEXA
Cooling
Intel Stock Heatsink Fan
Keyboard
Microsoft Wireless Laser Keyboard 7000
Mouse
Microsoft Wireless Laser Mouse 7000
I have just ran the update to the firmware.

Strangely, the Windows 7 updater does not detect that my drive needs an update.

I created a boot disk with the ISO provided by Crucial, and that installed perfectly.

I rebooted 3 times in a row, and it booted up with no issue. I will let you know if it fails to load up again, but for now, it seems to be corrected.

Thank you everyone for your help!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Windows 7 Ultimate Edition 64-bit SP1 (Build 7601)
CPU
Intel Core i7-3770K CPU @ 3.50GHz
Motherboard
P8Z77-V DELUXE
Memory
32768 MB DDR3 Dual Channel
Graphics Card(s)
NVIDIA GeForce GTX 570
Hard Drives
MT-CT256 M4SSD2 (driver 6.1.7600.16385, provider MS)
WDC WD30 EZRX-00DC0B0 (driver 6.1.7600.16385, provider MS)
Antivirus
Avast!
Browser
Opera, Chrome
I really wonder whether the firmware will make a difference. My M4 is still on 0309 which is really old and never gave me a problem.
 

My Computer

Computer Manufacturer/Model Number
HP, Dell, Gateway, Toshiba - 4 laptops and 2 desktops
OS
Vista, Windows7, Mint Mate, Zorin, Windows 8
CPU
from 1.6GHz Duo to i7
Monitor(s) Displays
2x HP w2207
Hard Drives
5x HDD, 7x SSD, 12x Externals
Keyboard
with trackball - no mices
Mouse
Trackball mice
Internet Speed
DSL 6000
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