start up repair failed to automatically repair computer

it looks like this
prob. event name: startuprepairoffline
prob. sig. 01: 6.1.7600.16385
prob.sig. 02: same number
prob sig. 03: unknown
................ : 21200679
............. : autofailover
................. : 9
............. : norootcause
os version : 6.1.7600.2.0.0.256.1
locale id
 

My Computer My Computer

At a glance

Windows 7
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7
well it IS possible but it says you are in restricted access mode (something like that) and whatever it restores is permanent. Would I lose the picture files if I continue?
With system restore you won't lose any jpg, xls, doc, mp3 etcetera files.

"restricted access mode"??? Exact message please. Try the last restore point or the one before that (write down date/time).

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it says no restore points have been opened on ypur computers systemdrive. to create a restor point open system protection.
i click on system protection it says
your computer is running on limited diag. state. if you use sys restore in this limite state you cannot undo the restore operation
 

My Computer My Computer

At a glance

Windows 7
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7
when I clicked ok nothing happens
 

My Computer My Computer

At a glance

Windows 7
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7
I tried system image backup it says windows cannot find a system imag on this computer. attach the backup hard disk or insert the final dvd from a backup set and click retry.
 

My Computer My Computer

At a glance

Windows 7
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I tried system image backup it says windows cannot find a system imag on this computer. attach the backup hard disk or insert the final dvd from a backup set and click retry.
Do you know what you're doing??? Just clicking on all options is not a good thing to do.
 

My Computer My Computer

At a glance

Microsoft Windows 7 Home Premium 64-bits 7601...Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz4,00 GBATI Mobility Radeon HD 5400 Series
Computer type
Laptop
Computer Manufacturer/Model Number
ACER ASPIRE 5742G
OS
Microsoft Windows 7 Home Premium 64-bits 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i3 CPU M 370 @ 2.40GHz
Motherboard
Acer Aspire 5742G
Memory
4,00 GB
Graphics Card(s)
ATI Mobility Radeon HD 5400 Series
Sound Card
(1) AMD High Definition Audio Device (2) Realtek High Defi
Screen Resolution
1366 x 768 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
WDC WD5000BEVT-22ZAT0
I tried system image backup it says windows cannot find a system imag on this computer. attach the backup hard disk or insert the final dvd from a backup set and click retry.
Do you know what you're doing??? Just clicking on all options is not a good thing to do.

I didnt actually go through with it. Just looking at the options.
 

My Computer My Computer

At a glance

Windows 7
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Windows 7
Did this get solved?

Hi I'm having the same exact problem here. I am running windows 7 but how this happened was that I downloaded malwarebytes and got rid of some malware/viruses. It said to restart my computer and I did. Once it loaded back up, it went to start-up repair mode and couldn't fix it. I tried doing a system restore but what happened the him is what happened to me. Does someone know how to fix this?
 

My Computer My Computer

At a glance

Windows 7
Computer type
PC/Desktop
OS
Windows 7
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