I accidentally power off the power point of my computer and obviously has turned into blue screen when I re-switched back. I was then forced to switch off by pressing the power button for few second of thinking to re-start the computer.
I have chosen and tried the following options:
1. Start Window to repair, but it freeze at "Starting Window" screen without Window logo
2. Press F8 right after reboot the computer, I select "safe mode with command prompt", it starts loading window files, but then stopped at Loaded:\Window\system32\Drivers\CLASSPNP.SYS
Does anyone has any solution for this? Is it due to hardware faulty?
If that is due to hard disk problem, can I reformat the whole hard disk and then restore back with this Window System Recovery disk? The question is how to go to command prompt?
Can anyone help, please.
Thank you
I have chosen and tried the following options:
1. Start Window to repair, but it freeze at "Starting Window" screen without Window logo
2. Press F8 right after reboot the computer, I select "safe mode with command prompt", it starts loading window files, but then stopped at Loaded:\Window\system32\Drivers\CLASSPNP.SYS
Does anyone has any solution for this? Is it due to hardware faulty?
If that is due to hard disk problem, can I reformat the whole hard disk and then restore back with this Window System Recovery disk? The question is how to go to command prompt?
Can anyone help, please.
Thank you
My Computer
- OS
- Windows 7 Professional 32bit