Solved Stereo Mix Via High Definition not picking up sound.

Citrus6745

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Using an analog stereo connection cable, a main USB connector and (Headphone) via high definition as default playback device, I want to use Stereo mix (Which is enabled and supposedly working, not muted and up to date) to play sounds in Skype calls. I checked out the recording devices and the green bars for stereo mix are not moving when sound is playing.

My friend on the other hand has the same head set using the same analog stereo cable and playback settings, but is able to play sounds in the Skype call.
 

My Computer My Computer

At a glance

Windows 7 64 biti7-6700kG.SKILL Ripjaws 4 series 16GB (4 x 4GB) F4-30...Zotac Nvidia GTX 970
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 64 bit
CPU
i7-6700k
Motherboard
MSI Gaming Z170A M3 ATX
Memory
G.SKILL Ripjaws 4 series 16GB (4 x 4GB) F4-3000C15Q-16GRR
Graphics Card(s)
Zotac Nvidia GTX 970
Monitor(s) Displays
#1 ASUS MX279(1920x1080) #2 SONY TV(1360x168)
Screen Resolution
1360X768 & 1920X1080 /60hz
Hard Drives
1TB HDD
PSU
EVGA 220-G2-0750-XR 80 PLUS GOLD 750W ECO Mode Fully Modular
Case
NZXT Gaurdian 921
Cooling
Corsair H80i
Keyboard
Roccat Isku
Mouse
Roccat Kone XTD
Doing some research on that motherboard, I see it has RealTek HD Audio.

I'm not sure exactly what you are hooking up. "Using an analog stereo connection cable, a main USB connector and (Headphone)". Can you explain a little more on exactly what you have?

With a mix of analog conections and USB it can be a problem (I have a recording studio and use both).
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Its a headphone and it uses an analog stereo connection, put into the green outlet for sound in the front side of the computer. Via HD is my sound and recording software.
The USB is used to power the headset. Headphone Via High Definition is my default playback device.
Either way, weather I use a speaker, ear plugs or a different headset, stereo mix doesn't pick up noise.
 

My Computer My Computer

At a glance

Windows 7 64 biti7-6700kG.SKILL Ripjaws 4 series 16GB (4 x 4GB) F4-30...Zotac Nvidia GTX 970
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 64 bit
CPU
i7-6700k
Motherboard
MSI Gaming Z170A M3 ATX
Memory
G.SKILL Ripjaws 4 series 16GB (4 x 4GB) F4-3000C15Q-16GRR
Graphics Card(s)
Zotac Nvidia GTX 970
Monitor(s) Displays
#1 ASUS MX279(1920x1080) #2 SONY TV(1360x168)
Screen Resolution
1360X768 & 1920X1080 /60hz
Hard Drives
1TB HDD
PSU
EVGA 220-G2-0750-XR 80 PLUS GOLD 750W ECO Mode Fully Modular
Case
NZXT Gaurdian 921
Cooling
Corsair H80i
Keyboard
Roccat Isku
Mouse
Roccat Kone XTD
This is what the ASUS site shows for the motherboard you have listed in the My System Specs. Is the problem you are having with a different PC?

Realtek® ALC887 8-Channel High Definition Audio CODEC
- Supports : Jack-detection, Multi-streaming, Front Panel Jack-retasking
Audio Feature :
- ASUS Noise Filter
- Optical S/PDIF out port(s) at back panel

http://www.asus.com/Motherboards/M5A97_R20/#specifications
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM

My Computer My Computer

At a glance

Windows 7 64 biti7-6700kG.SKILL Ripjaws 4 series 16GB (4 x 4GB) F4-30...Zotac Nvidia GTX 970
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 64 bit
CPU
i7-6700k
Motherboard
MSI Gaming Z170A M3 ATX
Memory
G.SKILL Ripjaws 4 series 16GB (4 x 4GB) F4-3000C15Q-16GRR
Graphics Card(s)
Zotac Nvidia GTX 970
Monitor(s) Displays
#1 ASUS MX279(1920x1080) #2 SONY TV(1360x168)
Screen Resolution
1360X768 & 1920X1080 /60hz
Hard Drives
1TB HDD
PSU
EVGA 220-G2-0750-XR 80 PLUS GOLD 750W ECO Mode Fully Modular
Case
NZXT Gaurdian 921
Cooling
Corsair H80i
Keyboard
Roccat Isku
Mouse
Roccat Kone XTD
I see the ASUS specs but it doesn't name what the sound chip is.

However, go to the Device Manager, RIGHT click on the entry for the sound device to highlight it and then LEFT click "uninstall". DO NOT check the option to uninstall the drivers. Restart the PC and when Windows starts it will detect and reinstall the sound,. This usually fixes any Windows sound corruptions and if lucky will fix yours.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
Wow! Thanks, that seemed to have fixed the problem.
 

My Computer My Computer

At a glance

Windows 7 64 biti7-6700kG.SKILL Ripjaws 4 series 16GB (4 x 4GB) F4-30...Zotac Nvidia GTX 970
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Built
OS
Windows 7 64 bit
CPU
i7-6700k
Motherboard
MSI Gaming Z170A M3 ATX
Memory
G.SKILL Ripjaws 4 series 16GB (4 x 4GB) F4-3000C15Q-16GRR
Graphics Card(s)
Zotac Nvidia GTX 970
Monitor(s) Displays
#1 ASUS MX279(1920x1080) #2 SONY TV(1360x168)
Screen Resolution
1360X768 & 1920X1080 /60hz
Hard Drives
1TB HDD
PSU
EVGA 220-G2-0750-XR 80 PLUS GOLD 750W ECO Mode Fully Modular
Case
NZXT Gaurdian 921
Cooling
Corsair H80i
Keyboard
Roccat Isku
Mouse
Roccat Kone XTD
Great. Glad I could help. The Uninstall procedure fixes a lot of flakey problems. Its one of my "standard fix" procedures.
 

My Computer My Computer

At a glance

Windows 10 64 bitIntel i7 6700K16GB Corsair DominatorIntel CPU Graphics
Computer type
PC/Desktop
Computer Manufacturer/Model Number
My Own Build
OS
Windows 10 64 bit
CPU
Intel i7 6700K
Motherboard
ASUS ROG Maximus VIII Hero
Memory
16GB Corsair Dominator
Graphics Card(s)
Intel CPU Graphics
Sound Card
RealTek
Monitor(s) Displays
27" Dell S2719dgf
Screen Resolution
2560X1440
Hard Drives
1 TB Samsung 850 EVO SSD for Win 10 Pro
500GB Samsung 850 EVO SSD for Win 10 Insider
2 TB drive for backup
PSU
EVGA Supernova 750G2
Case
BeQuiet Silent Base 600
Cooling
Deepcool Captain 120EX
Keyboard
Microsoft Wireless 2000
Mouse
Microsoft wireless
Internet Speed
100 MB/sec (Cable)
Antivirus
Microsoft Defender and Malwarebytes
Browser
Edge/Firefox
Other Info
Cakewalk (Sonar) by BandLab and Studio One 4.1 Pro recording studio software. MOTU 896Mk3 Hybrid recording interface, Frontier Tranzport wireless control unit, Behringer X-Touch Control Surface.
Five USB connected optical drives for CD Audio production using Nero BurningROM
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