STOP 0x0000001E while using Chrome

[masoch]

Computer recently had W7 64-bit installed and has been working fine for over a week.

That was until this morning. I received STOP 0x0000001E while using Chrome and now the computer is in a startup BSOD loop. When the computer is loading startup programs when booting outside of safe mode the whole process seems inordinately sluggish then after about roughly a minute a BSOD will occur. However the system runs fine in safe mode as I am currently using it to post this request.

I have attached the dump files gathered using Seven Diagnostic Tools. Any help you guys can give me with regards to this would be greatly appreciated!

 

[koolkat77]

Welcome

Why are you using the Enterprise version of Windows 7?

STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED 
Usual causes:  Device driver, hardware, System service, compatibility, 
Remote control programs, memory, BIOS
BugCheck 1E, {ffffffffc0000005, fffff80002a7a7ef, 0, 7efa0000}
Probably caused by : ntkrnlmp.exe ( nt!RtlImageNtHeaderEx+3f )

Suggestions:
Uninstall AVG, it causes BSoDs. Use free MSE (at least to test). Make a full scan once installed and updated

• AVG | Download tools and utilities
• Microsoft Security Essentials - Free Antivirus for Windows

Run the System File Checker that scans the the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:

• http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Run Disk Check on your hard disk for file system errors and bad sectors on it:

• http://www.sevenforums.com/tutorials/433-disk-check.html

:note: Remove any 3rd party remote control programs during troubleshooting​

Driver	c:\windows\system32\drivers\atikmpag.sys (8.14.1.6264, 351.50 KB (359,936 bytes), 7/3/2012 10:10 PM)

Update your graphic card drivers to their latest:

1. Download and install Driver Sweeper:
   → |MG| Driver Fusion (Driver Sweeper) 1.2.0 Download
2. Download the auto-detect tool for AMD.
   → AMD Driver Autodetect
3. Boot into Safe Mode from Advanced Boot Options:
   → http://www.sevenforums.com/tutorials/666-advanced-boot-options.html
4. Type in Driver Fusion in Search
5. Remove all drivers
6. Boot normally now, and install the latest drivers from the
   auto-detect program you downloaded.

Let us know the results and further blue screens if any

 

[masoch]

Thank you for your reply.

I did what you suggested and it resolved the startup bsod loop. However, I am still having intermittent bsod(0x000001E) with relation to a program opening up a new web page.

Do you have any idea why this might be?


Thank you again!

 

[koolkat77]

Upload the dumps for us to check