STOP:c000021a [fatal system error]

deepoo45

New member
Local time
8:11 PM
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hello,while playing games online, my system gets shutdown and if i restart, i will be getting " STOP:c000021a [fatal system error]" over blue screen. in order to start, i have to do restart several times..
any body can tell me how to fix this and what is actually ment by fatal system error? waiting for help..
 

My Computer My Computer

OS
Microsoft Windows 7 Ultimate 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz
Motherboard
Hewlett-Packard 30D9
Memory
2.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 965 Express Chipset Family (2) Mobile
Sound Card
High Definition Audio Device

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
This error screen occured after unexcepted shutdown.

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: c000021a
BCP1: 89C14610
BCP2: 00000000
BCP3: C0000001
BCP4: 00100400
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\110111-36161-01.dmp
C:\Users\Deepika S\AppData\Local\Temp\WER-97625-0.sysdata.xml

Read our privacy statement online:
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My Computer My Computer

OS
Microsoft Windows 7 Ultimate 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz
Motherboard
Hewlett-Packard 30D9
Memory
2.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 965 Express Chipset Family (2) Mobile
Sound Card
High Definition Audio Device
Please follow the instructions linked above, these codes are of no use to us.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
i have attached the windows_NT6_BSOD_jcgriff2 folder and report file.
hoping to get some help....
 

My Computer My Computer

OS
Microsoft Windows 7 Ultimate 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz
Motherboard
Hewlett-Packard 30D9
Memory
2.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 965 Express Chipset Family (2) Mobile
Sound Card
High Definition Audio Device

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
thank you, i will try this..
 

My Computer My Computer

OS
Microsoft Windows 7 Ultimate 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz
Motherboard
Hewlett-Packard 30D9
Memory
2.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 965 Express Chipset Family (2) Mobile
Sound Card
High Definition Audio Device
Im sorry to tell this, Im still getting same error..:(
 

My Computer My Computer

OS
Microsoft Windows 7 Ultimate 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz
Motherboard
Hewlett-Packard 30D9
Memory
2.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 965 Express Chipset Family (2) Mobile
Sound Card
High Definition Audio Device
While waiting for Yowanvista

Did you run sfc /scannow? what were the results?

Did you run driver verifier? where are the resulting DMP files?
 

My Computer My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
yes, i run sfc/scannow nearly 4 times. for first 3 times it said something like no corrupted files found. by fourth time when i run it resulted "windows resource protection found corrupt files and successfully repaired them" and i did system reboot.
But later it got crash again, same fatal system error. then i run driver verifer. Its still in enable mood, i have not yet disabled verifier.
Im not able to identify where that resulting DMP files are?
 

My Computer My Computer

OS
Microsoft Windows 7 Ultimate 32-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM)2 Duo CPU T5550 @ 1.83GHz
Motherboard
Hewlett-Packard 30D9
Memory
2.00 GB
Graphics Card(s)
(1) Mobile Intel(R) 965 Express Chipset Family (2) Mobile
Sound Card
High Definition Audio Device
yes, i run sfc/scannow nearly 4 times. for first 3 times it said something like no corrupted files found. by fourth time when i run it resulted "windows resource protection found corrupt files and successfully repaired them" and i did system reboot.
But later it got crash again, same fatal system error. then i run driver verifer. Its still in enable mood, i have not yet disabled verifier.
Im not able to identify where that resulting DMP files are?
They are in C:\Windows\Minidump
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Build
OS
Windows 10 Pro x64, Arch Linux
CPU
Intel Core 2 Quad Q8200 OC'd 3.08GHz
Motherboard
Asus Rampage formula LGA775
Memory
8GB DDR2 900Mhz
Graphics Card(s)
MSI GT730 2GB GDDR5 (Kepler)
Sound Card
Supreme FX2
Monitor(s) Displays
Samsung LS22F350 LED
Screen Resolution
1080P
Hard Drives
Kingston SSDNow UV400 120GB, 500GB Hitachi, 2TB Samsung, 500GB Seagate FreeAgent, 640GB Samsung, 160GB Toshiba (Arch)
PSU
AeroCool 500W Bronze
Cooling
Cooler Master V6 + 3X fans
Keyboard
Prolink keyboard
Mouse
Logitech M705
Internet Speed
1MiB/s
Browser
Chrome Beta
I had same error. Cause was overheated graphics card. I cleaned graphics card fan and refitted fan with fresh cooling paste. Then problem solved, could even overclock GPU further then before.
 

My Computer My Computer

OS
Windows 7 Ultimate x64, Windows 7 Home x64
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