Stopping remote connections

SoozJewels

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England
My husband started a new job and to set up an e-mail address on his home laptop, he allowed a guy in their IT department "remote access". I'm a bit worried that a stranger can now get on his computer and creep around in there any time he likes and see how he's spending his time. I know I can do Control Panel > System Security > System > Remote settings and then untick the box - is that enough to stop him getting on again? To allow the access, my husband went to a website, clicked on a box to download a small piece of software and then read out a series of numbers (3 sets of 3 divided by fullstops) and then read out 4 numbers as a password. I believe the IT guy used something called teamviewer.com to do it. He says it was a one time access only and the numbers change every time but I'm such a cynic I'm not sure whether I believe that-he might just be saying that and then sell the numbers on some hacker site and then anyone can get access. There is now a button on my husband's desktop that says the company name and then "VPN connection" which he needs to connect to every time he wants to use this new e-mail account. How do I secure his computer from outsiders please, but still allow him to use the new company e-mail. Will just unticking the box referred to above do it? (BTW Do I sound paranoid?)
 

My Computer

OS
Windows 7 Home Premium 64
go to Control Panel -> programs -> uninstall and app. is TeamViewer listed?

Teamviewer is a pretty common program and is used by a few techs on this site.
 

My Computer

Computer type
PC/Desktop
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Apple 17" iMac MA199LL (Early 2006)
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Windows 8 Pro (32-bit)
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2GB 667MHz DDR2 SDRAM (PC2-5300) (upgrade)
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That's good to hear - sounds like someone will know the answer :-) I can't see Teamviewer in the list.
 
Last edited:

My Computer

OS
Windows 7 Home Premium 64
Your hubby's PC can only be accessed if Team Viewer is running and the other party has his password and codes.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home Built Desktop By DataTech
OS
Windows 7 Ultimate X64 SP1
CPU
Intel i5-2550K, Differing ~4.4-4.8GHz No built in GPU
Motherboard
ASUS P8Z68-V PRO/GEN3
Memory
16GB G.Skill Sniper 1866MHz @ 2133MHz 2x8GB
Graphics Card(s)
ASUS GTX650TIB-DC2OC-2GD5, (650TI Boost)
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Onboard Realtek 5-1
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Samsung P2570HD
Screen Resolution
1920x1080
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Samsung 840 Pro 256GB SSD for OS, 500GB Seagate Constellation (Enterprise drive) for Data
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Corsair HX650W
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Inwin Dragon Rider
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Hyper 212 EVO w/two Noctua fans, push-pull, @1300 RPM
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E-Z Eyes, bright yellow keys with large characters
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steelseries SENSEI Laser Pro Gaming
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48-51Mbs Mbs down, 11 Mbs up Xfinity Cable
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Norton Internet Security 2013
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IE 10, Opera, Pale Moon if needed
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4 case fans, LG BluRay-RE, ASUS DVD-RW, Mr. Fusion power supply, 1.21 gigawatts.
I would go to Program and Features in Control Panel and look if teamviewer is in there if it is listed click on it to uninstall the application.
 

My Computer

Computer Manufacturer/Model Number
HP Compaq 6715B
OS
Windows 7 Ultimate x64
CPU
AMD turion 64x2 TL-64 2.2Ghz
Motherboard
HC030
Memory
Sodimm DDR2 4GB
Graphics Card(s)
ATI Radeon 1250 128MB IGP
Hard Drives
Fujitsu Siemens 500GB sata 3.0 Gb/s
I've checked and TeamViewer isn't installed so I'm reassured by your answers. I guess he's safe but I've unticked the remote access thing as a double safeguard. Thanks to all who replied.
 

My Computer

OS
Windows 7 Home Premium 64
You have done what you can do to remove remote access so all should be good in that respect, thanks for posting back.
 

My Computer

Computer Manufacturer/Model Number
HP Compaq 6715B
OS
Windows 7 Ultimate x64
CPU
AMD turion 64x2 TL-64 2.2Ghz
Motherboard
HC030
Memory
Sodimm DDR2 4GB
Graphics Card(s)
ATI Radeon 1250 128MB IGP
Hard Drives
Fujitsu Siemens 500GB sata 3.0 Gb/s
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