Strange Flash player issue

Kari

Kari

An Angry Old Man
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SF Team
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17,473
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A Finnish ex-pat in Leipzig, Germany
Streaming television from my home country, I can choose the stream quality from 300 kbps to 8 Mbps:
quality.PNG

If I choose 1 or 2 Mbps, the stream is opened in a flash player. Since yesterday I've had this strange issue. The full screen display is shown smaller than usual, because a big part of the picture is used by a message telling I should download Flash Player to see the stream.

But I have Flash Player installed and I can see the stream! This issue is not browser dependant, it's the same when using Chrome, FF or IE to access the site.

A call to the this TV-stream service providers help desk resulted the following email: "The system is not yet tested on Windows 7". I've been using this service a couple of years now, on Seven since January but this issue only started yesterday.

How do I get my full screen back, without this annoying message?

Kari

flash.PNG
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Make sure your flash player plugin is the latest version and if that does not solve it then maybe the stream does not fully support the latest player version which I have experienced before.

If the stream does not support the latest flash player then just wait and it will correct it's self once they update on their end.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Win7 64bit Ultimate
CPU
AMD Phenom II X6 1100T Black Edition Thuban 3.3GHz, 3.7GHz
Motherboard
Gigabyte GA-890FXA-UD5
Memory
CORSAIR DOMINATOR GT 8GB (2 x 4GB) 1866 DDR3
Graphics Card(s)
XFX HD-697A-CNDC Radeon HD6970 2GB 256-bit
Sound Card
Creative SoundBlaster X-Fi Platinum Fatal1ty Edition
Monitor(s) Displays
Dual 25 Inch Hanns-G HZ251
Screen Resolution
1920x1080 X 2
PSU
Corsair 850W Single Rail
Case
Thermaltake V9 BlacX w/ Dual HDD Docking Station
Cooling
Air lots and lots of air and copper...
Keyboard
Kensington (Low-Profile)
Mouse
Creative Fatal1ty
Internet Speed
15Gbit (15 Down 5 Up)
Other Info
XIGMATEK HDT-S1284F 120mm HYPRO Bearing CPU Cooler, LG Blu-Ray Burner.
Corpsecrank, what you say makes sence. But my Flash Player is the latest, and this issue never occurred before yesterday. I've checked and checked, my Flash Player is the latest from Adobe.

Basically this is not a big issue, I can still watch the stream. It's just that when I until yesterday was able to watch it full screen, now I have this message on the bottom of the display thus shrinking the actual output on my screen.

Kari
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
Sounds like the issue is coming from the stream provider and not something wrong on your end.

If you had the latest version of flash installed and it was working with the stream fine and then one day it just doesn't play the way it was then my guess would be they made a change on their end that caused it.
 

My Computer

Computer Manufacturer/Model Number
Custom
OS
Win7 64bit Ultimate
CPU
AMD Phenom II X6 1100T Black Edition Thuban 3.3GHz, 3.7GHz
Motherboard
Gigabyte GA-890FXA-UD5
Memory
CORSAIR DOMINATOR GT 8GB (2 x 4GB) 1866 DDR3
Graphics Card(s)
XFX HD-697A-CNDC Radeon HD6970 2GB 256-bit
Sound Card
Creative SoundBlaster X-Fi Platinum Fatal1ty Edition
Monitor(s) Displays
Dual 25 Inch Hanns-G HZ251
Screen Resolution
1920x1080 X 2
PSU
Corsair 850W Single Rail
Case
Thermaltake V9 BlacX w/ Dual HDD Docking Station
Cooling
Air lots and lots of air and copper...
Keyboard
Kensington (Low-Profile)
Mouse
Creative Fatal1ty
Internet Speed
15Gbit (15 Down 5 Up)
Other Info
XIGMATEK HDT-S1284F 120mm HYPRO Bearing CPU Cooler, LG Blu-Ray Burner.
Kari, as a test, uninstall all flash players and try Silverlight.
 

My Computer

Computer Manufacturer/Model Number
Samsung NP530U4B-S02IN
OS
Windows® 8 Pro (64-bit)
CPU
Intel® Core™ i5 Processor 2467M (1.60GHz, 3MB L3 Cache)
Motherboard
Samsung Electronics
Memory
6GB DDR3 System Memory at 1,333MHz (on BD 4GB + 2GB x 1)
Graphics Card(s)
AMD Radeon™ HD7550M 1GB DDR3 (Ext. Graphic)
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
35.56cm (14.0) SuperBright 300nit HD LED Display
Screen Resolution
1366x768
Hard Drives
1TB S-ATA II Hard Drive (5400RPM) with ExpressCache 16GB SSD
Internet Speed
sucks
Antivirus
Microsoft Security Essentials
Browser
Google Chrome (Sync enabled)
Dinesh, that won't work. The PVR-stream needs Flash Player.

Tested with XP and Vista, both working fine. This issue occurs only in Win7. Uninstalled Flash, reinstalled, checked all OS' have the same Flash version. Issue is there in 7, not in XP or Vista. Image is a XP screen capture, full screen fills the display as it should.

Strange.

Kari

tvkaista2.PNG
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
HP ENVY 17-1150eg
OS
Windows 10 Pro x64 EN-GB
CPU
1.6 GHz Intel Core i7-720QM Processor
Memory
6 GB
Graphics Card(s)
ATI Mobility Radeon HD 5850 Graphics
Sound Card
Beats sound system with integrated subwoofer
Monitor(s) Displays
17" laptop display, 22" LED and 32" Full HD TV through HDMI
Screen Resolution
1600*900 (1), 1920*1080 (2&3)
Hard Drives
Internal: 2 x 500 GB SATA Hard Disk Drive 7200 rpm
External: 2TB for backups, 3TB USB3 network drive for media
Cooling
As Envy runs a bit warm, I have it on a Cooler Master pad
Keyboard
Logitech diNovo Media Desktop Laser (bluetooth)
Mouse
Logitech Performance Mouse MX
Internet Speed
50/10 Mbps VDSL
Antivirus
Windows Defender 4.3.9431.0
Browser
Maxthon 3.5.2., IE11
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