strike f1 to retry boot, f2 for setup utility, press f5 to run diagnos

[abhinani24]

my client get this msg everytime when i shutdown my laptop directly on power button .

Not yet performed diagnostics or changed the bios settings for now.

what are the best options to fix this ?


its a dell xps - Windows Vista OS

for now removed threats using hitman pro


waiting for your suggestions.


thanks in advance .

 

[SandeepP]

my client get this msg everytime when i shutdown my laptop directly on power button .

Not yet performed diagnostics or changed the bios settings for now.

what are the best options to fix this ?


its a dell xps - Windows Vista OS

for now removed threats using hitman pro


waiting for your suggestions.


thanks in advance .

Hi abhinani24,

Is this the complete error message that you receive. If possible kindly provide us with the complete error message that you receive.

Also, please set the system hard-drive as the first boot device to ensure it boots without any issues.

Please update your system details here and if you need help then follow this.