stuck on choose an option test memory

[jcbbrooks]

my son brings me his laptop this afternoon not sure exactly what was done but anyway its stuck on test memory, test system and exit. i thought i could go back to factory image but i cant fugure out where its at. any help is really appreciated.

 

[olaremato]

what is the model of your laptop??

 

[jcbbrooks]

its a dell inspiron 1545

 

[olaremato]

how long are you using your laptop?

 

[olaremato]

did you already boot the hdd on you laptop? fix the bios setup

 

[jcbbrooks]

I don't know how.

 

[olaremato]

turn on the power of your laptop and press f2 or del then find the boot sequence then set the hdd on the 1st boot try it

 

[Ztruker]

This is what the Setup Guide for your computer says:



That sort of indicates Vista was the original OS for this computer. Is that true? If so restoring to factory state will give you Vista instead of Windows 7.

 

[jcbbrooks]

same thing happens

 

[jcbbrooks]

ive actually tried to do that already to restore factory image. When i press f8 it still loads to choose an option.

 

[olaremato]

when did you buy your laptop? give me an answer, year is important

 

[olaremato]

what year did you bought your laptop

 

[Ztruker]

Run chkdsk first, then try F8 again. There is a pretty small window where F8 is recognized.

How to run chkdsk from the Recovery Console

• Boot your Vista or Windows 7 installation DVD
• When you see "Press any key to boot from CD or DVD", press Enter
• At the "Language" screen hold the "Shift" key and press the F10 key to open a Command Window
• For chkdsk, type chkdsk /r and press Enter.

Let this run to completion undisturbed..

Windows 7 only:
If you don't have a install DVD, you can download a legal copy here: Official Windows 7 SP1 ISO from Digital River

Make sure you get the same version you have installed: 32 or 64 bit; Home Premium, Pro or Ultimate.