Stuck on Welcome Screen?

SDW2014

New member
Local time
3:16 PM
Messages
1
Hi! As of this afternoon, I seem to be having a slight problem with my HP laptop (HP G72-250US Notebook with Windows 7 Premium)

Last night my laptop began over heating, so I closed it, set it aside, and went to bed. When I tried using it again today, everything worked fine at first, but upon trying to use my Microsoft Word it gave me a strange popup message (One that disappeared before I even had the chance to read it) then everything on the computer froze up. Turned it off and then attempted to restart. I got to the logon screen, entered my password and the Welcome screen came up. This is where the problem began. I waited for nearly a half hour on the Welcome screen before everything went black. That was it, it stayed black and I was forced to again shut off and restart the computer.

This time, I attempted to start up in safety mode. It worked and I was able to click the shut down button in order to try shutting down my computer properly. After this I tried normal startup again, but met with the same problem as last time. I have also attempted system restore, but no luck. Any ideas as to how I can fix this? Thanks!
 

My Computer

OS
Windows 7 Home Premium
I know nothing about notebooks but I do know that any computer when overheated will act like that. I have no idea how to get inside of one of them to check for cooling problems but hang around somebody that knows notebooks will be by. I recommend not using the notebook until you find out why it's overheating and repairing it.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home made Desktop
OS
Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64
CPU
Intel i7-6800K @ 4.3
Motherboard
ASUS X-99 Deluxe II
Memory
Corsair Platinum 16 gig @2400
Graphics Card(s)
EVGA GTX 1070 OC
Monitor(s) Displays
Asus 27" LED LCD/VE278Q
Screen Resolution
1920-1080 or 1280-720 HDMI
Hard Drives
INTEL SSD 730-240 Gb Sata 3.0/
PSU
EVGA Platium 1200W
Case
Phanteks Luxe Tempered Glass 8 fans/ one radiator
Cooling
XSPC/ Water Cooled CPU
Keyboard
Das 4 Professional
Mouse
Logitech M705/MX Anywhere 2-S
Internet Speed
100 mbits
Antivirus
Microsoft Security Essentials/ Malwarebytes Premium 3.0/ SAS
Browser
I.E. 11 default/Firefox/ ISP Time Warner Cable/Spectrum
Other Info
LG BluRay Burner/
Sound system-KLipsch-THX/
Icy Dock ssd Hot Swap bays.
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