Stutter & Drivers

batrot

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Looking for ways to solve stuttering while listening to streaming audio, discovered that when stuttering occurred, System CPU usage was above 20%. At 20 or below, no stutter, although DPC Latency Checker might show latency around 150-200.

Checked all drivers, etc, as suggested by DPC info box.

Finally, tried stopping all services related to WD. Western Digital's file management software seems to be the problem. I did stop every one of them and have had not stutter for approaching half an hour. Stuttering was occurring every minute or so, lasting a moment, or several.

This may not be the only problem, but so far so good, and I hope it helps.
 
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My Computer

OS
Windows 7 Home Premium 64 bit
Motherboard
Asus
Memory
4GB
Graphics Card(s)
ATI AIW
Sound Card
onboard
Monitor(s) Displays
Asus 21"
Mark this up to wishful thinking. All of a sudden, the stuttering returned, even though latency doesn't usually show figures above 200.

I guess the driver problem is somewhere else--NOT WD Smartware.

Sorry. If anyone else comes up with a solution, I'd love to hear it, instead of the stinking stuttering.

EDIT: Still, as the System (NT Kernel & System) process hits 20 and goes up, usually to 25%, the stutter hits.

FURTHER OBSERVATION SHOWS THAT WD SMARTWARE restarted itself. I am changing it to manual start, and will report back.

Any ideas on this?
 
Last edited:

My Computer

OS
Windows 7 Home Premium 64 bit
Motherboard
Asus
Memory
4GB
Graphics Card(s)
ATI AIW
Sound Card
onboard
Monitor(s) Displays
Asus 21"
The first thing I did with my WD external drive was to kill off Smartware.
 

My Computer

OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
When I first used it, under Vista, it worked fine. If it's the program I think was working, it would keep my files updated with every change, without my needing to do anything. I have docs I work on nearly every day and lots of changes. Most of the files are important, so keeping the latest changes would be helpful in recovering lost data in case of a HDD failure. I also found when I looked at removing WD Smartware that there were two versions in the installed programs list. I have now removed them and will try putting just one back to work to see if that will work properly. What issues did you have with the pgm?
 

My Computer

OS
Windows 7 Home Premium 64 bit
Motherboard
Asus
Memory
4GB
Graphics Card(s)
ATI AIW
Sound Card
onboard
Monitor(s) Displays
Asus 21"
It married itself to the drive and ran all the time, and was difficult to remove. I prefer to have a choice in how I manage my data. I also didn't appreciate the partitioning and virtual drives it created.

If I wanted to keep my data backed up to an external drive, I'd just use SyncToy. For documents, though, I'd prefer something "in the cloud" like SkyDrive or Google Drive.
 

My Computer

OS
Windows 7 Ultimate x64 SP1
CPU
Intel Core i7-2600
Motherboard
Gigabyte GA-P67A-UD3P-B3
Memory
12 GB Patriot Extreme DDR3-1333
Graphics Card(s)
Nvidia GTX 470
Monitor(s) Displays
Dell UltraSharp 2209WA
Hard Drives
OCZ Agility3 240 GB, WD5001AALS, WD7501AALS
PSU
OCZ ModStream 700W
Case
CoolerMaster HAF 912 Advanced
Cooling
CoolerMaster Hyper 212 Plus
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