Daily, for the past week, I received a message to install an "Important Update" to MS Office Suite. Each time I tried to install the update I received a "failed to install" message. Retry and same result. Finally I came to this forum which has always helped in the past.
First I ran sfc /verifyonly and discovered several errors.
Next I downloaded and ran the SURT. This resulted in installation of Hotfix 947821.
To check I then ran sfc /scannow. This reported no errors remained.
I then went to Windows-Update and successfully installed the MS Office Suite update with no problem.
Many thanks!

A question: while browsing thru some threads in the Updates & Activation section I read a post that stated the user routinely "cleaned up" outdated Windows Updates. I wonder if this is a good idea and, if so, is there a program that does this automatically?
First I ran sfc /verifyonly and discovered several errors.
Next I downloaded and ran the SURT. This resulted in installation of Hotfix 947821.
To check I then ran sfc /scannow. This reported no errors remained.
I then went to Windows-Update and successfully installed the MS Office Suite update with no problem.
Many thanks!
A question: while browsing thru some threads in the Updates & Activation section I read a post that stated the user routinely "cleaned up" outdated Windows Updates. I wonder if this is a good idea and, if so, is there a program that does this automatically?
My Computer
- Computer type
- PC/Desktop
- Computer Manufacturer/Model Number
- custom build
- OS
- Win 7 x64
- CPU
- Intel i7
- Motherboard
- Asus P6TD-Deluxe
- Memory
- 16GB
- Graphics Card(s)
- Radeon HD4670
- Monitor(s) Displays
- HP LP2475w
- Hard Drives
- 2x WDC WD7501AALD
- Browser
- IE