Sudden BSOD (wife cleared screen so I don't have more info)

[HairyScot]

Wife got BSOD on her Windows 7 Pro X64 system.
Unfortunately she restarted before letting me know.
Hopefully all the relevant info will be in the diagnostic file.

 

[essenbe]

HairyScot, you have actually had 5 of them dating back to 2012. all but 2 of them, including the most current one, were caused by

 [COLOR=red]NEOFLTR_650_15551[/COLOR]
start             end                 module name
fffff880`00dad000 fffff880`00dc9000   NEOFLTR_650_15551 T (no symbols)           
    Loaded symbol image file: NEOFLTR_650_15551.SYS
    Image path: \??\C:\Windows\system32\Drivers\NEOFLTR_650_15551.SYS
    Image name: NEOFLTR_650_15551.SYS
    Timestamp:        [COLOR=red]Sat Apr 10 14:02:01 2010[/COLOR] (4BC0CB29)
    CheckSum:         00025459
    ImageSize:        0001C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Which is much of the same problem you had in your 2013 thread (http://www.sevenforums.com/bsod-help-support/277997-bsod-while-playing-free-cell.html#post2288457). The driver date has not changed from that time and needs updating.

 

[HairyScot]

HairyScot, you have actually had 5 of them dating back to 2012. all but 2 of them, including the most current one, were caused by

 [COLOR=red]NEOFLTR_650_15551[/COLOR]
start             end                 module name
fffff880`00dad000 fffff880`00dc9000   NEOFLTR_650_15551 T (no symbols)           
    Loaded symbol image file: NEOFLTR_650_15551.SYS
    Image path: \??\C:\Windows\system32\Drivers\NEOFLTR_650_15551.SYS
    Image name: NEOFLTR_650_15551.SYS
    Timestamp:        [COLOR=red]Sat Apr 10 14:02:01 2010[/COLOR] (4BC0CB29)
    CheckSum:         00025459
    ImageSize:        0001C000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

Which is much of the same problem you had in your 2013 thread (http://www.sevenforums.com/bsod-help-support/277997-bsod-while-playing-free-cell.html#post2288457). The driver date has not changed from that time and needs updating.

Thank you.

I'll look into getting that updated.

 

[essenbe]

No problem. It seems like it has been causing problems for quite a while.

 

[HairyScot]

No problem. It seems like it has been causing problems for quite a while.

Worrying thing is that it's part of a Secure VPN Package supplied by a company for which she contracts.

 

[essenbe]

I would feel certain they would know how to deal with it.