Sudden Network Connection Problems, Very Weak Signal or Won't Connect

barnettkvb

New member
Local time
9:05 AM
Messages
5
My wifi has suddenly stopped connecting to my laptop. It works perfectly on my phone and other computers, so I know it's not the router. I've renewed my IP address, uninstalled and reinstalled all the correct drivers, double checked my network settings, restarted my computer in safe mode with networking (which didn't help at all), run Windows Update, run troubleshooter (which just told me it couldn't solve the problem), and I've reset my computer to an earlier point before the problem started but I still can't connect. I can connect through the ethernet cord and then if I sit right by the router I'm fine but more than 20 feet and my signal is completely gone. Please help :(
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Premium CPU B960 @ 2.2GHz
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5749Z
OS
Windows 7 Home Premium 64bit
CPU
Intel Premium CPU B960 @ 2.2GHz
Browser
Firefox
Welcome to the forum please download www.crewetown.co.uk/wireless.exe right click choose run as admin post results
Okay thank you, I ran it and ended up with this:

Windows IP Configuration

Host Name . . . . . . . . . . . . : Kelsie-PC
Primary Dns Suffix . . . . . . . :
Node Type . . . . . . . . . . . . : Hybrid
IP Routing Enabled. . . . . . . . : No
WINS Proxy Enabled. . . . . . . . : No
DNS Suffix Search List. . . . . . : Home

Wireless LAN adapter Wireless Network Connection 2:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft Virtual WiFi Miniport Adapter
Physical Address. . . . . . . . . : 1E-E9-D3-1A-CC-7E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Wireless LAN adapter Wireless Network Connection:

Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Atheros AR5B125 Wireless Network Adapter
Physical Address. . . . . . . . . : 7C-E9-D3-1A-CC-7E
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes
Link-local IPv6 Address . . . . . : fe80::a9e2:b87e:be50:54a0%16(Preferred)
IPv4 Address. . . . . . . . . . . : 192.168.1.16(Preferred)
Subnet Mask . . . . . . . . . . . : 255.255.255.0
Lease Obtained. . . . . . . . . . : Tuesday, January 17, 2017 2:14:27 PM
Lease Expires . . . . . . . . . . : Wednesday, January 18, 2017 3:39:29 PM
Default Gateway . . . . . . . . . : 192.168.1.254
DHCP Server . . . . . . . . . . . : 192.168.1.254
DHCPv6 IAID . . . . . . . . . . . : 226290131
DHCPv6 Client DUID. . . . . . . . : 00-01-00-01-1B-4C-A7-52-04-7D-7B-25-65-F4
DNS Servers . . . . . . . . . . . : 192.168.1.254
NetBIOS over Tcpip. . . . . . . . : Enabled

Ethernet adapter Local Area Connection:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . : Home
Description . . . . . . . . . . . : Atheros AR8152/8158 PCI-E Fast Ethernet Controller
Physical Address. . . . . . . . . : 04-7D-7B-25-65-F4
DHCP Enabled. . . . . . . . . . . : Yes
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.{DC9C0CD3-E4FB-465A-822D-763B51706F96}:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Microsoft ISATAP Adapter
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter Teredo Tunneling Pseudo-Interface:

Media State . . . . . . . . . . . : Media disconnected
Connection-specific DNS Suffix . :
Description . . . . . . . . . . . : Teredo Tunneling Pseudo-Interface
Physical Address. . . . . . . . . : 00-00-00-00-00-00-00-E0
DHCP Enabled. . . . . . . . . . . : No
Autoconfiguration Enabled . . . . : Yes

Tunnel adapter isatap.Home:
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Premium CPU B960 @ 2.2GHz
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5749Z
OS
Windows 7 Home Premium 64bit
CPU
Intel Premium CPU B960 @ 2.2GHz
Browser
Firefox
Something you can try is changing the wifi channel.. sometimes if too many networks are broadcasting the same signal you wont be able to connect or will continue to keep getting bumped off.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64Pentium D 3.0 ghz overclocked to 3.7ghzDDR2 8gb - CorsairXFX Radeon HD 4350 1gb
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell XPS Gen 5
OS
Windows 7 Ultimate x64
CPU
Pentium D 3.0 ghz overclocked to 3.7ghz
Motherboard
Dell 0gc068
Memory
DDR2 8gb - Corsair
Graphics Card(s)
XFX Radeon HD 4350 1gb
Sound Card
Creative SB X-Fi
Monitor(s) Displays
Dell 2007FP
Screen Resolution
1600 x 1200
Hard Drives
seagate and western digital
Case
Dell XPS Gen 5
Cooling
Stock
Keyboard
Razer DeathStalker
Mouse
Razer Deathadder
Antivirus
AVG 2013 Pro
Browser
Firefox,IE10,Chrome
You only posted 50% of the report did you right click and choose run as administrator it should show any routers in your area with channels
 

My Computer My Computer

At a glance

win 8 32 bit
Computer type
PC/Desktop
OS
win 8 32 bit
Sorry, I ran it again, is this all the information? It was too big to copy and paste so I attached the .txt file
 

Attachments

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Premium CPU B960 @ 2.2GHz
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5749Z
OS
Windows 7 Home Premium 64bit
CPU
Intel Premium CPU B960 @ 2.2GHz
Browser
Firefox
There is another router on the same channel as you with similar strength which will kill your connection your signal strength is very low so you will struggle anyway. Go onto router and change to channel one. Look at what you have running at start as you have a lot starting
 

My Computer My Computer

At a glance

win 8 32 bit
Computer type
PC/Desktop
OS
win 8 32 bit
I've successfully changed the channel on the router to one not being used and disabled all the extra startup programs, but still weak or no signal. How can I tell if this is a hardware problem or not?
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Premium CPU B960 @ 2.2GHz
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5749Z
OS
Windows 7 Home Premium 64bit
CPU
Intel Premium CPU B960 @ 2.2GHz
Browser
Firefox
If you get next to the router do you get 100% can you get anothe rpc or tabley in the same location does that get a better signal
 

My Computer My Computer

At a glance

win 8 32 bit
Computer type
PC/Desktop
OS
win 8 32 bit
yes, I can get a five bar signal if I put the laptop right next to the router, but the signal dissolves if I move it more than ten feet away. I have my laptop and a tablet in the same room right now and the tablet gets perfect internet, but the laptop can't pick up a signal at all
 

My Computer My Computer

At a glance

Windows 7 Home Premium 64bitIntel Premium CPU B960 @ 2.2GHz
Computer type
Laptop
Computer Manufacturer/Model Number
Acer Aspire 5749Z
OS
Windows 7 Home Premium 64bit
CPU
Intel Premium CPU B960 @ 2.2GHz
Browser
Firefox
Back
Top