Solved Suddenly getting PC crashes and BSODs, error 0x0000001E

[Brown195]

Hi. I've owned this PC for a few years now, it's done me really well. I'm not the most tech savvy person alive, but I manage. I usually play up to 10 hours at a time (breaks inbetween of course) and it handles it well, with no crashes throughout the whole day. 4 days ago, I was playing with a friend of mine on Dota 2, and I suddenly crashed. I thought "no biggie, just reboot". I did that, and I finished the game. Next day I turned it on, and played again. It crashed again. I rebooted it, and it crashed AGAIN 10 minutes later. I turned my fan on max speed and that did the trick, it stopped crashing for 2 days. Now, it crashes even if I have the fan on full. It crashes with every game I play (CSGO, Dota 2, World of Tanks etc), sometimes it crashes from just watching Youtube.

I thought it might be an overheating issue, since my PC was quite hot, but I checked the temperatures using Speedfan and it came up normal (avg 30 celsius). When playing games my GPU would be at 50 celsius.

I did a full virus scan, nothing came up.

Sometimes, it's a BSOD that lasts about 10-20 seconds. Sometimes it freezes, flashes a BSOD for a milisecond then goes to a black screen. Or it just freezes with the buzzing noise, with a still image of the point at which I crashed ingame.

I've posted my specs on my profile as part of the registering requirement. Or do I need to post them here again?

I've followed the BSOD help tutorial and have attached the dump files gathered by the application provided in the post.

The error code is STOP: 0x0000001E (0xFFFFFFFFC0000005, 0xFFFFF80003507505, 0x00000000000000000000, 0xFFFFFFFFFFFFFFFFFFFF)

Hopefully you guys can help me out.

 

[Laith]

Install the latest updates from Windows Update.

 

[Brown195]

Install the latest updates from Windows Update.

I can't. Now my computer doesn't even start properly. The fans whirr and everything sounds fine, but my mouse, keyboard and monitor are not functioning at all. Monitor says no signal, mouse light not coming on, keyboard lights not coming on etc.

What should I do?

UPDATE: Managed to get the screen, keyboard and mouse working. However, I can't get past the login screen without it freezing and crashing. Even in safe mode, the problem persists.

 

[Laith]

Have you tried updating the mouse, keyboard and the display drivers? Try changing mouses.

 

[Brown195]

I updated my previous post.

UPDATE: Managed to get the screen, keyboard and mouse working. However, I can't get past the login screen without it freezing and crashing. Even in safe mode, the problem persists.

 

[Laith]

Yes, but use another keyboard or mouse. If it wont work then it is a issue in the hardware. Now im currently suspicious of the motherboard. But it is too early to judge. We'll have to wait and see what happens.

 

[sultan]

BSOD Threads.

I understand. At the moment all I want to do is read his/her thread, but hey... thanks for the advice and info. Much appreciated

 

[Laith]

No problemo, Im a he btw.

 

[Brown195]

Yes, but use another keyboard or mouse. If it wont work then it is a issue in the hardware. Now im currently suspicious of the motherboard. But it is too early to judge. We'll have to wait and see what happens.

I am suspicious of the motherboard too. My friend thinks the same. I am going on holiday, but when I come back I will contact a specialist and he will help me fit a new morherboard and see what happens.

 

[Laith]

Yea, good luck and have fun at the holidays!

 

[Brown195]

So, back from my holiday. Now my computer started up fine and works perfectly so far (had it on since 5:30am I think, it's now 1:17pm). I will update this post if anything abnormal happens. Probably just dust collecting on the motherboard.

 

[Laith]

Yea probably.

 

[Brown195]

Okay, PC is fixed. Turns out it was a memory stick problem. Thanks for your help and patience.

 

[Laith]

No problem. It is my duty to help.