Suddenly won't start up

jeh0753

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10:32 AM
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I have a PC which I recently built (first ever), and I installed Windows 7 Home 64bit. The install was successful and for a few weeks I didn't really have any problems. When I first started transferring large files from a portable drive, I would randomly get BSODs on occasion. When i stopped transferring files, I wouldn't get any BSOD screens.
Ever since the other day, the PC would not turn on at all. I hit power, I get the BIOS telling me that it is loading Operating System, then I get to the screen where it says Windows didn't shut down properly, and it offers me the various Safe Boot and Normal Boot options. No matter which I choose, the display gives me no response after this screen; it just goes black.
How do I troubleshoot this? Any advice?
 

My Computer

OS
Windows 7 Home Edition 64bi
CPU
Intel Core i5-2500 3.3GHz LGA 1155 95W Quad-Core Desktop Pro
Motherboard
GIGABYTE GA-H67M-D2-B3 Micro ATX Intel Motherboard
Memory
CORSAIR XMS3 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3
Graphics Card(s)
HIS Radeon HD 5450 H545HO512 Video Card
Hard Drives
Seagate Barracuda 1TB 3.5" SATA 6.0Gb/s Internal Hard Drive -Bare Drive
PSU
RAIDMAX HYBRID 2 RX-630SS 630W Modular LED Power Supply
Case
Thermaltake V3 Black Edition VL80001W2Z Black Computer Case
Welcom Jeh0753 to the windows forums.

It might help in getting some advice if you would fill in your system specifications a bit more so that others
can see your configuration and help you.

Otherwise it is shooting in the dark as your problem could be any number of things.

Rich
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Laptop Qosimo X870
OS
Windows 7 Pro x64 SP1
CPU
Intel Core I7
Motherboard
Toshiba Qosmio
Memory
16 Gigs
Graphics Card(s)
NVIDIA GeForce GTX 670M
Monitor(s) Displays
17.7" laptop
Screen Resolution
1600 x 900
Hard Drives
256 Gig SanDisk SSD for C
256 Gig Intel SSD for D
Internet Speed
50/25 FIOS
Antivirus
Vipre (all you can eat for 10 machines)
Browser
IE and FF
Other Info
I have dos 6.22, wfwg 3.11, win98, 2000 and xp VHD's available for testing. MS's Virtual PC works great.
Thanks for the welcome! I went ahead and filled in my specs on the user page.

I also tried out a possible trouble-shooting technique: I removed my graphics card and plugged my monitor up to the inbuilt processor VGA. On starting the boot, I get to the same Safe Mode or Normal Mode screen, but this time my options are 'repair windows' or 'start windows normally.' I chose repair, and got no further. I tried start normally on the following boot, and got a bit further: this time it says 'starting windows,' but it freezes before the little icon animation is able load.
 

My Computer

OS
Windows 7 Home Edition 64bi
CPU
Intel Core i5-2500 3.3GHz LGA 1155 95W Quad-Core Desktop Pro
Motherboard
GIGABYTE GA-H67M-D2-B3 Micro ATX Intel Motherboard
Memory
CORSAIR XMS3 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3
Graphics Card(s)
HIS Radeon HD 5450 H545HO512 Video Card
Hard Drives
Seagate Barracuda 1TB 3.5" SATA 6.0Gb/s Internal Hard Drive -Bare Drive
PSU
RAIDMAX HYBRID 2 RX-630SS 630W Modular LED Power Supply
Case
Thermaltake V3 Black Edition VL80001W2Z Black Computer Case
Good looking on the spec's.

There are about 3 places where this could happen. One could be that your hard disk has a bad spot on it and you would need to boot your windows disk and run scandisk to check it out. I believe that Seagate has a utility that will check your hard disk out for errors. The second is that your motherboard has a problem or your power supply.
My bet is that the hard disk has a problem and you could check this by putting another hard disk in and installing your os but not validating it with ms as you will only be testing.

Other than that, I am sure that there are others here that will jump in.

Rich
 

My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Toshiba Laptop Qosimo X870
OS
Windows 7 Pro x64 SP1
CPU
Intel Core I7
Motherboard
Toshiba Qosmio
Memory
16 Gigs
Graphics Card(s)
NVIDIA GeForce GTX 670M
Monitor(s) Displays
17.7" laptop
Screen Resolution
1600 x 900
Hard Drives
256 Gig SanDisk SSD for C
256 Gig Intel SSD for D
Internet Speed
50/25 FIOS
Antivirus
Vipre (all you can eat for 10 machines)
Browser
IE and FF
Other Info
I have dos 6.22, wfwg 3.11, win98, 2000 and xp VHD's available for testing. MS's Virtual PC works great.

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
Thanks you guys for the input!!
I left the frozen screen for a while and eventually it actually did run Startup Repair. It said it couldn't repair the system. I clicked for details and one of the lines said Signature009: Bad Disk. Does this confirm what richnrockville was saying that the hard disk has a bad sector? Should I look for further confirmation of this before sending the drive back to Seagate? I would run the disk scan or the Seagate utility, but I can't complete the boot, and I don't have a second hard drive to run off.
 

My Computer

OS
Windows 7 Home Edition 64bi
CPU
Intel Core i5-2500 3.3GHz LGA 1155 95W Quad-Core Desktop Pro
Motherboard
GIGABYTE GA-H67M-D2-B3 Micro ATX Intel Motherboard
Memory
CORSAIR XMS3 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3
Graphics Card(s)
HIS Radeon HD 5450 H545HO512 Video Card
Hard Drives
Seagate Barracuda 1TB 3.5" SATA 6.0Gb/s Internal Hard Drive -Bare Drive
PSU
RAIDMAX HYBRID 2 RX-630SS 630W Modular LED Power Supply
Case
Thermaltake V3 Black Edition VL80001W2Z Black Computer Case
Yes run Hard drive diagnostic and make sure it's a Hard drive's fault. Once you conformed it then send it for RMA. There are lot of utilities that you can run from bootable CD. Here is one SeaTools for DOS | Seagate
 

My Computer

Computer Manufacturer/Model Number
Samsung NP550P5C-S02IN
OS
Windows 7 Ultimate - 64-bit | Windows 8 Pro - 64-bit
CPU
Intel® Core™ i7 Processor 3,610QM (2.30Hz, 6MB L3 Cach
Memory
8 GB
Graphics Card(s)
NVIDIA® GeForce® GT 650M 2GB Graphics, Optimus™ techno
Sound Card
SoundAlive™ JBL 3 Speakers (With sub-Woofer)
Monitor(s) Displays
39.62cm (15.6) SuperBright 300nit HD+ LED Display
Screen Resolution
1,600 x 900, Anti-Reflective
Hard Drives
1TB S-ATA II Hard Drive (5,400RPM)
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