Superantispyware (Product Update)

[Swizz]

Hello all..I would like to open this thread once more if I may..I updated SAS Free Edition this afternoon, which required me to make an install, once that followed through, the program itself now takes 15/20 seconds to load up, for the time that I click on the icon. Is anybody else experiencing this at all?

Thanks.

 

[Swizz]

I would like to add that I have just uninstalled SAS by using the Uninstall tool that was provided by there website, and now but only a few minutes ago have reinstalled, but with the same result as the above. Could this be a bug?

I have been using this program now for a good few years with no problems what's so ever. It's only been since the last update before this one, which was the time just before Christmas on the 22nd I believe, that I encountered my first hiccup with SAS.

 

[Lady Fitzgerald]

My installation (the freebie version) is working just fine. Do you have SAS currently set to "Run in the background (system tray" and "Start SUPERAntiSpyware" with Windows?

 

[Swizz]

Hello, Lady Fitzgerald..thank you for responding.

Run in the background -System Tray- is Checked
Start SUPERAntiSpyware with Windows is Unchecked.

When I click on the SAS icon. Either on the desktop OR in the Start-Menu..There seems to be a Prolonging/Delay of a space of 15/20 seconds for the program to load. For example when I click on the icon..The SAS icon will show in the tray, at the bottom right hand corner. If I click on it..Nothing will happen, until the 20 seconds elapses.

Before the newest Install, update...It loaded instantly. I also used the Uninstall tool, for when I reinstalled it a few hours ago. But still no luck.

 

[Lady Fitzgerald]

The only way to get SAS to load instantly is to have it running to begin with. Try checking "Start SUPERAntiSpyware with Windows", then rebooting your computer.

Btw, I installed the newest update yesterday and it's working just fine for me.

 

[Swizz]

Oh yes I have tried that already, as well. But I am experiencing a delay of 15/20 seconds, when ever I actually click on the program to load

 

[Lady Fitzgerald]

Weird. The only other thing I can suggest is to completely uninstall SAS from your system, then reinstall it from scratch.

 

[Swizz]

Beat you to it lol..I did that a few hours ago. But still I am experiencing the same thing

 

[Swizz]

Sorry..When you say "completely" Is the SAS uninstall tool sufficient enough for it to be completely uninstalled, from the system?

 

[Lady Fitzgerald]

Sorry..When you say "completely" Is the SAS uninstall tool sufficient enough for it to be completely uninstalled, from the system?

Possibly not. I would first check your programs folders to make sure the folders for it are gone (if not, simply delete them) then run a program like Glary Utilities (free version) to make sure there aren't any lingering registry entries. Just run the 1-Click maintenance scan with Shortcuts Fixer, Disk Repair, and Tracks Eraser unchecked.

Btw, Glary Utilities is a handy tool to keep on your computer for various things.

 

[Swizz]

Lady Fitzgerald... I would like to inform you that the issue has been resolved, by deleting the folder "Superantispyware" in "Program Files" after I uninstalled. Then reinstalled, once more. Everything is now running smoothly. No more delays.

Just one more thing in regards of Glary Utilities, do you have/use that tool your-self?

thank you for your time

 

[Lady Fitzgerald]

Lady Fitzgerald... I would like to inform you that the issue has been resolved, by deleting the folder "Superantispyware" in "Program Files" after I uninstalled. Then reinstalled, once more. Everything is now running smoothly. No more delays.

Just one more thing in regards of Glary Utilities, do you have/use that tool your-self?

thank you for your time

Good! I'm glad it's working for you!

I run a daily scan with Glary Utilities—the same one I suggested earlier—at the end of my daily AV/Antimalware scans (in fact, I'm running it right now). I also use it to uninstall programs, manage my startups, and check for programs that need updating (it also downloads those updates for me if I want it to).

 

[Swizz]

Sounds great..I will snatch it up and give it a whirl.

Cheers.