Synaptics Touch Pad Travelmate 5520

mjwilson94

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I have recently noticed that the touch pad on my Acer TravelMate 5520 has stopped working. If I plug a USB mouse into the laptop it works fine but the tochpad doesn't seem to work. I have the driver installed but is not showing up in "Device manager" (Thats if it should do). Below is a picture of Add or Remove Programs and you can see the Synaptics Pointing Device is installed.

Please Help Me REP will be given out to you all who help.
 

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  • Synaptics Pointing Device.PNG
    Synaptics Pointing Device.PNG
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My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5745P
OS
Window 7 Home Premium 64-Bit
CPU
Intel Core i3
Memory
3GB
Hard Drives
WD Scorpio Blue 300Gb
try fn-f7 i think that used to enable/disable touchpad
 

My Computer My Computer

Computer Manufacturer/Model Number
hp pavilion p6045uk
OS
windows 7 home premium 64bit
CPU
intel core2quad q8200
Motherboard
asus ipibl-lb
Memory
6gb
Graphics Card(s)
ati radeon hd4350
Sound Card
realtek hd audio
Monitor(s) Displays
hp 2159m
Screen Resolution
1920x1080
Hard Drives
1 tb
PSU
300
Keyboard
basic hp wireless
Mouse
basic hp wireless
Internet Speed
up to 20mb(in reality 5mb) wireless
Try going into Device Manager and go to the Mouse section. Right-click on the device, and select Update Driver Software. Also, make sure the device is enabled.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
I tried Smackheadz but no luck thanks anyway. And also Jonathon, the touchpad is not shown in the device manager under anything the only thing under mouse is my USB optical that is currently plugged in?? Screenshot below.
 

Attachments

  • Synaptics Pointing Device.PNG
    Synaptics Pointing Device.PNG
    9 KB · Views: 501

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5745P
OS
Window 7 Home Premium 64-Bit
CPU
Intel Core i3
Memory
3GB
Hard Drives
WD Scorpio Blue 300Gb
Go ahead and update that driver.

As for the other guy's suggestion, the keys need to be held for a few seconds.
 

My Computer My Computer

Computer Manufacturer/Model Number
Custom
OS
Windows 7 Professional x64
CPU
Intel i7 2600K OC'd @ 4620 MHz
Motherboard
Asus P8Z68-V Pro
Memory
16GB GSkill Sniper 2133 Mhz (4x4GB)
Graphics Card(s)
EVGA GeForce GTX 480 SuperClocked+
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
2x Acer S273HLbmii 27"
Screen Resolution
2 x 1920x1080
Hard Drives
64GB Crucial M4 SSD

Storage: Hitachi 1TB 5400RPM, Samsung 1.5TB 5400RPM
PSU
Corsair HW Series 750w (modular)
Case
Cooler Master HAF 932 Advanced Blue Edition
Cooling
CM Hyper 212+ CPU cooler, 3x 230mm + 1x 140mm case fans
Keyboard
Logitech MK320 (wireless)
Mouse
Logitech MK320 (wireless)
Internet Speed
30 Mb/s : 2 Mb/s
It says the driver is up to-date. And yess it comes on my screen to show if the Touch-pad is enabled when pressing Fn-F7....
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5745P
OS
Window 7 Home Premium 64-Bit
CPU
Intel Core i3
Memory
3GB
Hard Drives
WD Scorpio Blue 300Gb
sometimes getting the drivers from pc manufacturers site can be better and vice versa many thanks for rep
 
Last edited:

My Computer My Computer

Computer Manufacturer/Model Number
hp pavilion p6045uk
OS
windows 7 home premium 64bit
CPU
intel core2quad q8200
Motherboard
asus ipibl-lb
Memory
6gb
Graphics Card(s)
ati radeon hd4350
Sound Card
realtek hd audio
Monitor(s) Displays
hp 2159m
Screen Resolution
1920x1080
Hard Drives
1 tb
PSU
300
Keyboard
basic hp wireless
Mouse
basic hp wireless
Internet Speed
up to 20mb(in reality 5mb) wireless
Hi guys just to let you all know nothing was wrong with the drivers after all. I pryed up to front of my laptop and unscrewed the key board and removed it. Under the keyboard is the two tabs that connects the touchpad to the sreen and the main motherboard. I simply noticed that one corner was not in contact with the tab. I pushed is back down replaced everything and it is now working!
 

My Computer My Computer

Computer Manufacturer/Model Number
Acer Aspire 5745P
OS
Window 7 Home Premium 64-Bit
CPU
Intel Core i3
Memory
3GB
Hard Drives
WD Scorpio Blue 300Gb
Hi guys just to let you all know nothing was wrong with the drivers after all. I pryed up to front of my laptop and unscrewed the key board and removed it. Under the keyboard is the two tabs that connects the touchpad to the sreen and the main motherboard. I simply noticed that one corner was not in contact with the tab. I pushed is back down replaced everything and it is now working!
well done and thanks for the feedback :)
 

My Computer My Computer

Computer Manufacturer/Model Number
hp pavilion p6045uk
OS
windows 7 home premium 64bit
CPU
intel core2quad q8200
Motherboard
asus ipibl-lb
Memory
6gb
Graphics Card(s)
ati radeon hd4350
Sound Card
realtek hd audio
Monitor(s) Displays
hp 2159m
Screen Resolution
1920x1080
Hard Drives
1 tb
PSU
300
Keyboard
basic hp wireless
Mouse
basic hp wireless
Internet Speed
up to 20mb(in reality 5mb) wireless
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