Solved System Crash -Help with Dump file

CarlTR6 · Nov 1, 2010

I will be here; in fact I am about 50 miles from KSC. Have a good trip.

loboda · Nov 8, 2010

I am back and fixing to enable Driver Verifier.

Not really sure what it does.

loboda · Nov 8, 2010

I enable the verifier.

I did not have many non Microsoft drivers.
Only about 5 or 6.

How long do I need to leave it running?

CarlTR6 · Nov 9, 2010

Driver Verifier stresses the drivers to see if there is one misbehaving. If it finds a faulty driver, it will trigger a BSOD. Hopefully the BSOD will name the faulty driver. I suggest that you leave it running for three days of normal computer usage. Upload any BSOD's generated by Driver Verifier.

loboda · Nov 9, 2010

Do I need to force a BSOD.

Because so far I have found that as long as we stay out of outlook, the font folder and any deep searches (c: drive) the computer runs fine.
As a matter of fact we have not had a BSOD in a week.

CarlTR6 · Nov 9, 2010

Use your computer normally. If it does not BSOD, do force a BSOD and let's see what shows up.

loboda · Nov 9, 2010

My wife cause a BSOD by performing a search.

Here is the BSOD & System File info

CarlTR6 · Nov 10, 2010

Error code 50, PAGE_FAULT_IN_NONPAGED_AREA. Usual causes: Defective hardware (particularly memory - but not just RAM), Faulty system service, Antivirus, Device driver, NTFS corruption, BIOS

Code:

Windows 7 Kernel Version 7600 MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7600.16617.amd64fre.win7_gdr.100618-1621
Machine Name:
Kernel base = 0xfffff800`02e11000 PsLoadedModuleList = 0xfffff800`0304ee50
Debug session time: Tue Nov  9 17:12:45.264 2010 (GMT-5)
System Uptime: 0 days 21:14:36.731
Loading Kernel Symbols
...............................................................
................................................................
.............
Loading User Symbols
Loading unloaded module list
.....
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff900c20e2a50, 1, fffff80002fb593e, 0}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!NtUserSystemParametersInfo+264 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffff900c20e2a50, memory referenced.
Arg2: 0000000000000001, value 0 = read operation, 1 = write operation.
Arg3: fffff80002fb593e, If non-zero, the instruction address which referenced the bad memory
    address.
Arg4: 0000000000000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff800030b90e0
 fffff900c20e2a50 

FAULTING_IP: 
nt!ExAllocatePoolWithTag+56e
fffff800`02fb593e 8803            mov     byte ptr [rbx],al

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VERIFIER_ENABLED_VISTA_MINIDUMP

BUGCHECK_STR:  0x50

PROCESS_NAME:  OUTLOOK.EXE

CURRENT_IRQL:  0

TRAP_FRAME:  fffff88005c9c920 -- (.trap 0xfffff88005c9c920)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=00000000000000ec rbx=0000000000000000 rcx=fffff900c20e1ba0
rdx=fffff900c20e1b90 rsi=0000000000000000 rdi=0000000000000000
rip=fffff80002fb593e rsp=fffff88005c9cab0 rbp=fffff88003ce6cc0
 r8=0000000000000021  r9=fffff88003ce7260 r10=fffff88003ce6cc8
r11=000000007efdb000 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei ng nz na po nc
nt!ExAllocatePoolWithTag+0x56e:
fffff800`02fb593e 8803            mov     byte ptr [rbx],al ds:0014:00000000`00000000=??
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002f01f14 to fffff80002e81740

STACK_TEXT:  
fffff880`05c9c7b8 fffff800`02f01f14 : 00000000`00000050 fffff900`c20e2a50 00000000`00000001 fffff880`05c9c920 : nt!KeBugCheckEx
fffff880`05c9c7c0 fffff800`02e7f82e : 00000000`00000001 fffff900`c20e2a50 00000000`00000000 00000000`00000000 : nt! ?? ::FNODOBFM::`string'+0x42837
fffff880`05c9c920 fffff800`02fb593e : 00000000`0000007d 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiPageFault+0x16e
fffff880`05c9cab0 fffff800`02ea2536 : 00000000`00000000 00000000`00000029 00000000`00000000 fffff800`00000000 : nt!ExAllocatePoolWithTag+0x56e
fffff880`05c9cba0 fffff960`000e9d70 : 00000000`00000000 00000000`00000010 00000000`00000042 fffff960`000e1edf : nt!ExAllocatePoolWithQuotaTag+0x56
fffff880`05c9cbf0 fffff800`02e80993 : fffffa80`08ae0b60 fffff880`00000010 00000000`0024cc30 00000000`00000000 : win32k!NtUserSystemParametersInfo+0x264
fffff880`05c9cce0 00000000`744bffea : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiSystemServiceCopyEnd+0x13
00000000`0024c358 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : 0x744bffea


STACK_COMMAND:  kb

FOLLOWUP_IP: 
win32k!NtUserSystemParametersInfo+264
fffff960`000e9d70 4c8bf8          mov     r15,rax

SYMBOL_STACK_INDEX:  5

SYMBOL_NAME:  win32k!NtUserSystemParametersInfo+264

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: win32k

IMAGE_NAME:  win32k.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4c7dc13c

FAILURE_BUCKET_ID:  X64_0x50_VRF_win32k!NtUserSystemParametersInfo+264

BUCKET_ID:  X64_0x50_VRF_win32k!NtUserSystemParametersInfo+264

Followup: MachineOwner
---------

2: kd> lmtsmn
start             end                 module name
fffff880`0410e000 fffff880`0414c000   1394ohci 1394ohci.sys Mon Jul 13 20:07:12 2009 (4A5BCC30)
fffff880`00e00000 fffff880`00e57000   ACPI     ACPI.sys     Mon Jul 13 19:19:34 2009 (4A5BC106)
fffff880`02d26000 fffff880`02db0000   afd      afd.sys      Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`041c2000 fffff880`041d8000   AgileVpn AgileVpn.sys Mon Jul 13 20:10:24 2009 (4A5BCCF0)
fffff880`00dd9000 fffff880`00de4000   amdxata  amdxata.sys  Tue May 19 13:56:59 2009 (4A12F2EB)
fffff880`07999000 fffff880`079a4000   asyncmac asyncmac.sys Mon Jul 13 20:10:13 2009 (4A5BCCE5)
fffff880`00c86000 fffff880`00c8f000   atapi    atapi.sys    Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00daf000 fffff880`00dd9000   ataport  ataport.SYS  Mon Jul 13 19:19:52 2009 (4A5BC118)
fffff880`04808000 fffff880`04fde000   atikmdag atikmdag.sys Tue Sep 28 21:41:26 2010 (4CA29946)
fffff880`03e39000 fffff880`03e84000   atikmpag atikmpag.sys Tue Sep 28 21:14:49 2010 (4CA29309)
fffff880`0187c000 fffff880`01883000   Beep     Beep.SYS     Mon Jul 13 20:00:13 2009 (4A5BCA8D)
fffff880`02cc4000 fffff880`02cd5000   blbdrive blbdrive.sys Mon Jul 13 19:35:59 2009 (4A5BC4DF)
fffff880`03b73000 fffff880`03b91000   bowser   bowser.sys   Mon Jul 13 19:23:50 2009 (4A5BC206)
fffff960`006e0000 fffff960`00707000   cdd      cdd.dll      Wed May 19 15:48:26 2010 (4BF4408A)
fffff880`0181c000 fffff880`01846000   cdrom    cdrom.sys    Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`00e85000 fffff880`00f45000   CI       CI.dll       Mon Jul 13 21:32:13 2009 (4A5BE01D)
fffff880`019b0000 fffff880`019e0000   CLASSPNP CLASSPNP.SYS Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00cf4000 fffff880`00d52000   CLFS     CLFS.SYS     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`01000000 fffff880`01073000   cng      cng.sys      Mon Jul 13 19:49:40 2009 (4A5BC814)
fffff880`041b2000 fffff880`041c2000   CompositeBus CompositeBus.sys Mon Jul 13 20:00:33 2009 (4A5BCAA1)
fffff880`05904000 fffff880`05912000   crashdmp crashdmp.sys Mon Jul 13 20:01:01 2009 (4A5BCABD)
fffff880`02ca6000 fffff880`02cc4000   dfsc     dfsc.sys     Mon Jul 13 19:23:44 2009 (4A5BC200)
fffff880`02c97000 fffff880`02ca6000   discache discache.sys Mon Jul 13 19:37:18 2009 (4A5BC52E)
fffff880`0199a000 fffff880`019b0000   disk     disk.sys     Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`0443d000 fffff880`0445f000   drmk     drmk.sys     Mon Jul 13 21:01:25 2009 (4A5BD8E5)
fffff880`0591e000 fffff880`05927000   dump_atapi dump_atapi.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05912000 fffff880`0591e000   dump_dumpata dump_dumpata.sys Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`05927000 fffff880`0593a000   dump_dumpfve dump_dumpfve.sys Mon Jul 13 19:21:51 2009 (4A5BC18F)
fffff880`058f8000 fffff880`05904000   Dxapi    Dxapi.sys    Mon Jul 13 19:38:28 2009 (4A5BC574)
fffff880`03e84000 fffff880`03f78000   dxgkrnl  dxgkrnl.sys  Thu Oct 01 21:00:14 2009 (4AC5509E)
fffff880`03f78000 fffff880`03fbe000   dxgmms1  dxgmms1.sys  Mon Jul 13 19:38:32 2009 (4A5BC578)
fffff880`05600000 fffff880`05636000   fastfat  fastfat.SYS  Mon Jul 13 19:23:28 2009 (4A5BC1F0)
fffff880`01140000 fffff880`01154000   fileinfo fileinfo.sys Mon Jul 13 19:34:25 2009 (4A5BC481)
fffff880`010f4000 fffff880`01140000   fltmgr   fltmgr.sys   Mon Jul 13 19:19:59 2009 (4A5BC11F)
fffff880`013d6000 fffff880`013e0000   Fs_Rec   Fs_Rec.sys   unavailable (00000000)
fffff880`01960000 fffff880`0199a000   fvevol   fvevol.sys   Fri Sep 25 22:34:26 2009 (4ABD7DB2)
fffff880`01073000 fffff880`010bd000   fwpkclnt fwpkclnt.sys Mon Jul 13 19:21:08 2009 (4A5BC164)
fffff800`033ed000 fffff800`03436000   hal      hal.dll      Mon Jul 13 21:27:36 2009 (4A5BDF08)
fffff880`03fbe000 fffff880`03fe2000   HDAudBus HDAudBus.sys Mon Jul 13 20:06:13 2009 (4A5BCBF5)
fffff880`04587000 fffff880`045e3000   HdAudio  HdAudio.sys  Mon Jul 13 20:06:59 2009 (4A5BCC23)
fffff880`05982000 fffff880`0599b000   HIDCLASS HIDCLASS.SYS Mon Jul 13 20:06:21 2009 (4A5BCBFD)
fffff880`0599b000 fffff880`059a3080   HIDPARSE HIDPARSE.SYS Mon Jul 13 20:06:17 2009 (4A5BCBF9)
fffff880`05974000 fffff880`05982000   hidusb   hidusb.sys   Mon Jul 13 20:06:22 2009 (4A5BCBFE)
fffff880`03aab000 fffff880`03b73000   HTTP     HTTP.sys     Mon Jul 13 19:22:16 2009 (4A5BC1A8)
fffff880`01957000 fffff880`01960000   hwpolicy hwpolicy.sys Mon Jul 13 19:19:22 2009 (4A5BC0FA)
fffff880`013e0000 fffff880`013f6000   intelppm intelppm.sys Mon Jul 13 19:19:25 2009 (4A5BC0FD)
fffff880`0414c000 fffff880`041b2000   k57nd60a k57nd60a.sys Tue Jun 08 07:40:13 2010 (4C0E2C1D)
fffff880`04091000 fffff880`040a0000   kbdclass kbdclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`059a4000 fffff880`059b2000   kbdhid   kbdhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff800`00bbe000 fffff800`00bc8000   kdcom    kdcom.dll    Mon Jul 13 21:31:07 2009 (4A5BDFDB)
fffff880`044c3000 fffff880`04506000   ks       ks.sys       Wed Mar 03 23:32:25 2010 (4B8F37D9)
fffff880`013ab000 fffff880`013c5000   ksecdd   ksecdd.sys   Mon Jul 13 19:20:54 2009 (4A5BC156)
fffff880`01592000 fffff880`015bd000   ksecpkg  ksecpkg.sys  Fri Dec 11 01:03:32 2009 (4B21E0B4)
fffff880`0445f000 fffff880`04464200   ksthunk  ksthunk.sys  Mon Jul 13 20:00:19 2009 (4A5BCA93)
fffff880`059dc000 fffff880`059f1000   lltdio   lltdio.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05644000 fffff880`05667000   luafv    luafv.sys    Mon Jul 13 19:26:13 2009 (4A5BC295)
fffff880`00c9c000 fffff880`00ce0000   mcupdate_GenuineIntel mcupdate_GenuineIntel.dll Mon Jul 13 21:29:10 2009 (4A5BDF66)
fffff880`05636000 fffff880`05644000   monitor  monitor.sys  Mon Jul 13 19:38:52 2009 (4A5BC58C)
fffff880`040a0000 fffff880`040af000   mouclass mouclass.sys Mon Jul 13 19:19:50 2009 (4A5BC116)
fffff880`059b2000 fffff880`059bf000   mouhid   mouhid.sys   Mon Jul 13 20:00:20 2009 (4A5BCA94)
fffff880`00c6c000 fffff880`00c86000   mountmgr mountmgr.sys Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`01846000 fffff880`01873000   MpFilter MpFilter.sys Sat Mar 20 01:58:08 2010 (4BA463F0)
fffff880`03b91000 fffff880`03ba1000   MpNWMon  MpNWMon.sys  Sat Mar 20 01:58:00 2010 (4BA463E8)
fffff880`03ba1000 fffff880`03bb9000   mpsdrv   mpsdrv.sys   Mon Jul 13 20:08:25 2009 (4A5BCC79)
fffff880`03bb9000 fffff880`03be6000   mrxsmb   mrxsmb.sys   Sat Feb 27 02:52:19 2010 (4B88CF33)
fffff880`03a00000 fffff880`03a4e000   mrxsmb10 mrxsmb10.sys Sat Feb 27 02:52:28 2010 (4B88CF3C)
fffff880`03a4e000 fffff880`03a71000   mrxsmb20 mrxsmb20.sys Sat Feb 27 02:52:26 2010 (4B88CF3A)
fffff880`015e8000 fffff880`015f3000   Msfs     Msfs.SYS     Mon Jul 13 19:19:47 2009 (4A5BC113)
fffff880`00e60000 fffff880`00e6a000   msisadrv msisadrv.sys Mon Jul 13 19:19:26 2009 (4A5BC0FE)
fffff880`01160000 fffff880`011be000   msrpc    msrpc.sys    unavailable (00000000)
fffff880`02c8c000 fffff880`02c97000   mssmbios mssmbios.sys Mon Jul 13 19:31:10 2009 (4A5BC3BE)
fffff880`01945000 fffff880`01957000   mup      mup.sys      Mon Jul 13 19:23:45 2009 (4A5BC201)
fffff880`01440000 fffff880`01532000   ndis     ndis.sys     Mon Jul 13 19:21:40 2009 (4A5BC184)
fffff880`04000000 fffff880`0400c000   ndistapi ndistapi.sys Mon Jul 13 20:10:00 2009 (4A5BCCD8)
fffff880`0400c000 fffff880`0403b000   ndiswan  ndiswan.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`04572000 fffff880`04587000   NDProxy  NDProxy.SYS  Mon Jul 13 20:10:05 2009 (4A5BCCDD)
fffff880`02ddf000 fffff880`02dee000   netbios  netbios.sys  Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff880`02ce1000 fffff880`02d26000   netbt    netbt.sys    Mon Jul 13 19:21:28 2009 (4A5BC178)
fffff880`01532000 fffff880`01592000   NETIO    NETIO.SYS    Mon Jul 13 19:21:46 2009 (4A5BC18A)
fffff880`01400000 fffff880`01411000   Npfs     Npfs.SYS     Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`02c80000 fffff880`02c8c000   nsiproxy nsiproxy.sys Mon Jul 13 19:21:02 2009 (4A5BC15E)
fffff800`02e11000 fffff800`033ed000   nt       ntkrnlmp.exe Sat Jun 19 00:16:41 2010 (4C1C44A9)
fffff880`01208000 fffff880`013ab000   Ntfs     Ntfs.sys     Mon Jul 13 19:20:47 2009 (4A5BC14F)
fffff880`01873000 fffff880`0187c000   Null     Null.SYS     unavailable (00000000)
fffff880`02db9000 fffff880`02ddf000   pacer    pacer.sys    Mon Jul 13 20:09:41 2009 (4A5BCCC5)
fffff880`00d85000 fffff880`00d9a000   partmgr  partmgr.sys  Mon Jul 13 19:19:58 2009 (4A5BC11E)
fffff880`00d52000 fffff880`00d85000   pci      pci.sys      Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`00e77000 fffff880`00e7e000   pciide   pciide.sys   Mon Jul 13 19:19:49 2009 (4A5BC115)
fffff880`00c5c000 fffff880`00c6c000   PCIIDEX  PCIIDEX.SYS  Mon Jul 13 19:19:48 2009 (4A5BC114)
fffff880`013c5000 fffff880`013d6000   pcw      pcw.sys      Mon Jul 13 19:19:27 2009 (4A5BC0FF)
fffff880`07425000 fffff880`074cb000   peauth   peauth.sys   Mon Jul 13 21:01:19 2009 (4A5BD8DF)
fffff880`04400000 fffff880`0443d000   portcls  portcls.sys  Mon Jul 13 20:06:27 2009 (4A5BCC03)
fffff880`00ce0000 fffff880`00cf4000   PSHED    PSHED.dll    Mon Jul 13 21:32:23 2009 (4A5BE027)
fffff880`01154000 fffff880`0115fe00   PxHlpa64 PxHlpa64.sys Tue Jun 23 19:16:35 2009 (4A416253)
fffff880`041d8000 fffff880`041fc000   rasl2tp  rasl2tp.sys  Mon Jul 13 20:10:11 2009 (4A5BCCE3)
fffff880`0403b000 fffff880`04056000   raspppoe raspppoe.sys Mon Jul 13 20:10:17 2009 (4A5BCCE9)
fffff880`04056000 fffff880`04077000   raspptp  raspptp.sys  Mon Jul 13 20:10:18 2009 (4A5BCCEA)
fffff880`04077000 fffff880`04091000   rassstp  rassstp.sys  Mon Jul 13 20:10:25 2009 (4A5BCCF1)
fffff880`02c2f000 fffff880`02c80000   rdbss    rdbss.sys    Mon Jul 13 19:24:09 2009 (4A5BC219)
fffff880`015cd000 fffff880`015d6000   RDPCDD   RDPCDD.sys   Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`015d6000 fffff880`015df000   rdpencdd rdpencdd.sys Mon Jul 13 20:16:34 2009 (4A5BCE62)
fffff880`015df000 fffff880`015e8000   rdprefmp rdprefmp.sys Mon Jul 13 20:16:35 2009 (4A5BCE63)
fffff880`0190b000 fffff880`01945000   rdyboost rdyboost.sys Mon Jul 13 19:34:34 2009 (4A5BC48A)
fffff880`04465000 fffff880`0447d000   rspndr   rspndr.sys   Mon Jul 13 20:08:50 2009 (4A5BCC92)
fffff880`05694000 fffff880`058f7800   RTKVHD64 RTKVHD64.sys Tue Oct 05 05:58:40 2010 (4CAAF6D0)
fffff880`074cb000 fffff880`074d6000   secdrv   secdrv.SYS   Wed Sep 13 09:18:38 2006 (4508052E)
fffff880`01903000 fffff880`0190b000   spldr    spldr.sys    Mon May 11 12:56:27 2009 (4A0858BB)
fffff880`07861000 fffff880`078f7000   srv      srv.sys      Thu Aug 26 23:38:00 2010 (4C773318)
fffff880`07515000 fffff880`0757c000   srv2     srv2.sys     Thu Aug 26 23:37:46 2010 (4C77330A)
fffff880`074d6000 fffff880`07503000   srvnet   srvnet.sys   Thu Aug 26 23:37:24 2010 (4C7732F4)
fffff880`040af000 fffff880`040b0480   swenum   swenum.sys   Mon Jul 13 20:00:18 2009 (4A5BCA92)
fffff880`01602000 fffff880`017ff000   tcpip    tcpip.sys    Sun Jun 13 23:39:04 2010 (4C15A458)
fffff880`07503000 fffff880`07515000   tcpipreg tcpipreg.sys Mon Jul 13 20:09:49 2009 (4A5BCCCD)
fffff880`0142f000 fffff880`0143c000   TDI      TDI.SYS      Mon Jul 13 19:21:18 2009 (4A5BC16E)
fffff880`01411000 fffff880`0142f000   tdx      tdx.sys      Mon Jul 13 19:21:15 2009 (4A5BC16B)
fffff880`02c1b000 fffff880`02c2f000   termdd   termdd.sys   Mon Jul 13 20:16:36 2009 (4A5BCE64)
fffff960`00480000 fffff960`0048a000   TSDDD    TSDDD.dll    unavailable (00000000)
fffff880`04506000 fffff880`04518000   umbus    umbus.sys    Mon Jul 13 20:06:56 2009 (4A5BCC20)
fffff880`05957000 fffff880`05974000   usbccgp  usbccgp.sys  Mon Jul 13 20:06:45 2009 (4A5BCC15)
fffff880`05955000 fffff880`05956f00   USBD     USBD.SYS     Mon Jul 13 20:06:23 2009 (4A5BCBFF)
fffff880`04fde000 fffff880`04fef000   usbehci  usbehci.sys  Mon Jul 13 20:06:30 2009 (4A5BCC06)
fffff880`04518000 fffff880`04572000   usbhub   usbhub.sys   Mon Jul 13 20:07:09 2009 (4A5BCC2D)
fffff880`040b8000 fffff880`0410e000   USBPORT  USBPORT.SYS  Mon Jul 13 20:06:31 2009 (4A5BCC07)
fffff880`059d0000 fffff880`059dc000   usbprint usbprint.sys Mon Jul 13 20:38:18 2009 (4A5BD37A)
fffff880`059bf000 fffff880`059d0000   usbscan  usbscan.sys  Mon Jul 13 20:35:32 2009 (4A5BD2D4)
fffff880`0593a000 fffff880`05955000   USBSTOR  USBSTOR.SYS  Mon Jul 13 20:06:34 2009 (4A5BCC0A)
fffff880`00e6a000 fffff880`00e77000   vdrvroot vdrvroot.sys Mon Jul 13 20:01:31 2009 (4A5BCADB)
fffff880`01883000 fffff880`01891000   vga      vga.sys      Mon Jul 13 19:38:47 2009 (4A5BC587)
fffff880`01891000 fffff880`018b6000   VIDEOPRT VIDEOPRT.SYS Mon Jul 13 19:38:51 2009 (4A5BC58B)
fffff880`00d9a000 fffff880`00daf000   volmgr   volmgr.sys   Mon Jul 13 19:19:57 2009 (4A5BC11D)
fffff880`00c00000 fffff880`00c5c000   volmgrx  volmgrx.sys  Mon Jul 13 19:20:33 2009 (4A5BC141)
fffff880`018b7000 fffff880`01903000   volsnap  volsnap.sys  Mon Jul 13 19:20:08 2009 (4A5BC128)
fffff880`02c00000 fffff880`02c1b000   wanarp   wanarp.sys   Mon Jul 13 20:10:21 2009 (4A5BCCED)
fffff880`015bd000 fffff880`015cd000   watchdog watchdog.sys Mon Jul 13 19:37:35 2009 (4A5BC53F)
fffff880`00f45000 fffff880`00fe9000   Wdf01000 Wdf01000.sys Mon Jul 13 19:22:07 2009 (4A5BC19F)
fffff880`00fe9000 fffff880`00ff8000   WDFLDR   WDFLDR.SYS   Mon Jul 13 19:19:54 2009 (4A5BC11A)
fffff880`02db0000 fffff880`02db9000   wfplwf   wfplwf.sys   Mon Jul 13 20:09:26 2009 (4A5BCCB6)
fffff960`00030000 fffff960`0033f000   win32k   win32k.sys   Tue Aug 31 22:58:04 2010 (4C7DC13C)
fffff880`00e57000 fffff880`00e60000   WMILIB   WMILIB.SYS   Mon Jul 13 19:19:51 2009 (4A5BC117)
fffff880`05667000 fffff880`05688000   WudfPf   WudfPf.sys   Mon Jul 13 20:05:37 2009 (4A5BCBD1)
fffff880`078f7000 fffff880`07928000   WUDFRd   WUDFRd.sys   Mon Jul 13 20:06:06 2009 (4A5BCBEE)

Unloaded modules:
fffff880`07928000 fffff880`07999000   spsys.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019e0000 fffff880`019ee000   crashdmp.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`019ee000 fffff880`019fa000   dump_ataport
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01800000 fffff880`01809000   dump_atapi.s
    Timestamp: unavailable (00000000)
    Checksum:  00000000
fffff880`01809000 fffff880`0181c000   dump_dumpfve
    Timestamp: unavailable (00000000)
    Checksum:  00000000

You can turn off Driver Verifier. It pointed to a Windows system driver as the cause which is highly unlikely to be the real cause. I only see one outdated driver on your system. This driver is known to be a problem.

PxHlpa64.sys Tue Jun 23 19:16:35 2009 - Sonic CD/DVD driver (used by many different CD/DVD programs) pxHelp20.sys programs
Go to C:\Windows\System32\drivers and rename PxHlpa64.sys to PxHlpa64.BAK
This will break your CD/DVD program, but can easily be renamed after we've finished.

Try renaming this driver, reboot, and see if you can force a BSOD. If you do get a crash, I suggest you test your RAM with Memtest following the instructions in this tutorial: http://www.sevenforums.com/tutorials/105647-ram-test-memtest86.html. Run Memtest for at least 7 passes. This will take 6-8 hours. Errors will show on your screen in red. If you see any errors, you can stop the test. Please post your results.

loboda · Nov 10, 2010

Tried renaming PxHlpa64.sys to PxHlpa64.BAK .....still get BSOD.

Fixing to run Memtest86 again. Will let you know results tomorrow.

I have attached the latest dump and system info for recent crashes.

loboda · Nov 11, 2010

Memtest86 testing complete.
8 passes no errors.

I think this machine has a gremlin

What next?

CarlTR6 · Nov 11, 2010

Run Memtest once more froma cold boot after your computer has been off for a while. If there are no errors, test your CPU and your RAM with Prime95 following the instructions in this tutorial:

http://www.sevenforums.com/tutorials/100352-cpu-stress-test-prime95.html

Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with the results.

loboda · Nov 12, 2010

Ran cold boot Memtest for 8 hours with no errors

Ran CPU/RAM torture test approximately 6 hours.
No problems observed.
Max CPU temps were 165, 162, 158, and 160.

Ready for the next round.

loboda · Nov 14, 2010

Any ideas what I an try next?

CarlTR6 · Nov 14, 2010

Test your video card with Furmark following this tutorial: http://www.sevenforums.com/tutorials/100356-video-card-stress-test-furmark.html

loboda · Nov 14, 2010

Ran the FurMark stress test for about an hour.

Temperature leveled off at 76C and remained constant.

loboda · Nov 15, 2010

Any other ideas?

loboda · Nov 16, 2010

Looks like I figured it out.
It appears that the crashes had something to do with a corrupt font folder.

As I mentioned the system would crash everytime I tried to open the font folder.
I ran the Office 2007 repair program which apperantly replaced the font folder (reduced 803 fonts down to 340 fonts)
After the repair I can now opent the font folder without a BSOD
I can now open outlook emails that would also cause a BSOD.

I guess only time will tell but right now seems like the problem is resolved.

Thanks for your help.

CarlTR6 · Nov 17, 2010

That is really great news! Thank you for reporting back and giving us your solution. Please let us know in a two or three days how your system is doing. If you are still BSOD free, we will ask the moderators to mark this thread as solved. You are very welcome for the help.

loboda · Nov 20, 2010

It has been three days and no more BSODs!!!!!!!!

It apprears that the corrupt font folder was the problem.
Reloading MS Office, which replaces the font folder, seems to have solved the problem.
I can now open the font folder and MS Outlook email without crashing the computer.

Thanks for your help and your patience.
I learned a lot running all of the diagnostic tools you recommended.

CarlTR6 · Nov 21, 2010

That is great news and the kind we like to hear!

Good job. Thank you for reporting back with your solution.

Solved System Crash -Help with Dump file

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