System Failure!

[Tarka Dal]

Computer crashes for no reason then fails to start. I get half of the post screen which says 1 Keyboard 2 Mice 1Hub then nothing?
It should show all the HDD installed next but nothing shows. The only way of getting the computer to boot after this is to disconnect SSD from the motherboard? Any Ideas guys and gals...

 

[Dave76]

Are you getting any crash dump files?

Post the info/files from this link, the info will help us to look into what's going on with your system.
Blue Screen of Death (BSOD) Posting Instructions

What does your Event Logs say?

A little information on your system wouldn't hurt

 

[Tarka Dal]

No info. No BSOD just crash and burn.
All I got is an Asus mobo. Corsair SSD and Pioneer DVD rom.

 

[Dave76]

Download Speccy and post more details on your hardware, it will help us to try and figure this out.

Speccy Free System information Utility

Model and size of your Corsair SSD?
Could be some issues with this, they have been having some firmware problems with the SandForce controller.
Do you have a HDD in your system?

If you can boot to a HDD and an OS.
Post the info/files from this link, the info will help us to look into what's going on with your system.
Blue Screen of Death (BSOD) Posting Instructions

This will give us system info, event logs, and a system health report.

 

[Tarka Dal]

Reports

BSOD and report.

 

[Dave76]

Check that the dump settings are correct - Dump Files - Configure Windows to Create on BSOD

Run the manufacturers harddrive diagnostics.

Have you been checking your temperatures?
Use Core Temp, to check the CPU temps when at idle, under load and/or testing.
Let us know the minimum and maximum temps you get.

Then run memtest86+ with all your RAM installed, for a full 7 passes, best to run overnight.
If you get any errors you can stop the test.
RAM - Test with Memtest86+


From your System Event Logs:
This error has occurred several times.

Event[59]:
  Log Name: System
  Source: Disk
  Date: 2012-02-05T16:43:46.502
  Event ID: 11
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Hermes
  Description: 
The driver detected a controller error on \Device\Harddisk1\DR1.

Application Event Logs:

Event[1]:
  Log Name: Application
  Source: SideBySide
  Date: 2012-02-05T19:36:11.000
  Event ID: 80
  Task: N/A
  Level: Error
  Opcode: N/A
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Hermes
  Description: 
Activation context generation failed for "C:\Program Files (x86)\Nero\Nero8\Nero Toolkit\DiscSpeed.exe".Error in manifest or policy file "" on line . A component version required by the application conflicts with another component version already active. Conflicting components are:. Component 1: C:\Windows\WinSxS\manifests\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac.manifest. Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2.manifest.

Uninstall and find a newer version.

Event[2]:
  Log Name: Application
  Source: Windows Backup
  Date: 2012-02-05T19:00:00.000
  Event ID: 4103
  Task: N/A
  Level: Error
  Opcode: Info
  Keyword: Classic
  User: N/A
  User Name: N/A
  Computer: Hermes
  Description: 
The backup did not complete because of an error writing to the backup location I:\. The error is: The backup location cannot be found or is not valid. Review your backup settings and check the backup location. (0x81000006).

Check your backup settings.

 

[Tarka Dal]

Event 59
I don't know what caused that error.
Event 1
That is the last version of Nero 8
Event 2
I don't use windows to backup my system anyway as the SSD is too small.

Memtest
Try tonite.

Core temps are fine no overheating at all.

 

[Dave76]

Did you check your crash dump settings?
A crash dump file will help a lot.

Event 59 is a HDD or SSD error.
Do you have a hard drive in your system?
If I remember correctly, your info listed a 200 (?) GB drive but, no further info.

If you have a HDD run the manufacturers diagnostic tool.

If your still having crashes, the easiest way to check if it's the SSD is to clone the OS onto a HDD and disconnect the SSD.
Corsair SSDs have been having BSoD issues, especially with SandForce controllers.
Check for a SSD firmware update.

Core temps are 'fine', which is good, But Can you give me a number for idle and under load?

 

[Tarka Dal]

To be honest Dave I have no Idea what I'm looking for. I have a limited knowledge of diagnostics. Everything I know I had to learn myself.
I updated the SSD as a precaution.
BIOS I have the latest updates.
I have uploaded the Core temp values.
Why are they so erratic?
Where have they gone.?
I don't have a HDD.
Where are the crash dump files located? I remember seeing them run when other PC's crash but there was no run of the crash dump files on this computer.
Is capture 2 what I'm looking for?

 

[Dave76]

First time I've seen CoreTemp show 0°C.
Just D/L'ed that version and it's working for me.

Is it the installed or standalone version?
I use the standalone (Zip version, no installer), try it.
Delete the one you have now and D/L a new one.
Your CPU is listed on their site so should work.

Or just D/L HWINFO in 32 or 64bit version:
HWiNFO64
HWiNFO32

I use the standalone version (Portable Zip v3.92-1500) of this also, no installer.
Click the 'Sensors' tab on the main page, CPU temps.

Your Crash dump files are in C:\Windows\Minidump

Check the crash dump settings.
Have a look at this tutorial:
How to Configure Windows to Create a Dump File when you get a BSOD

 

[Tarka Dal]

The temps are spiking when I use video or something that uses a lot of graphic power.
What to do now?
No Minidump?

 

[Dave76]

Can you post the regular Core Temp app with min/max temps?

Looks like your CPU needs new thermal paste, do you have any?
If not then get some and apply it, this link will explain the method.
Best Thermal Paste Application Methods


Did you follow the tutorial I posted on how to set the crash dump to save the file?
How to Configure Windows to Create a Dump File when you get a BSOD

 

[Tarka Dal]

Dave
I must remind you there was no BSOD. There was no crash dump files created.
The system just crashed and got stuck on Post page and I had to disconnect the SSD to reboot the system.
Thermal paste I'll have to rummage around for that. But I think there is some here somewhere.
Only problem is the computer is being used to create a backup of my Linkstation and that will take another 24 hours.

 

[Dave76]

Better watch the temps.

It might have generated a dump file if the settings were correct.
Go through the tutorial and set them to save the mini-dump and have it not re-boot automatically, this is what prevents the crash dumps from being saved.

 

[Tarka Dal]

Apparently the reason for no minidump files is because one wasn't created due to the fact it was not a BSOD and had no time to create one.
BTW Thanks again Dave.

 

[Tarka Dal]

I have to wait on this one as I need some Thermal paste.

 

[Dave76]

Did you check the settings for creating a mini dump?
Link in post #12.

 

[Tarka Dal]

Did you check the settings for creating a mini dump?
Link in post #12.

yes tried to create minidump but it failed 3 times.

 

[Tarka Dal]

Was CMOS battery the cause?

Well I've put some fresh Thermal paste on the CPU and now find that my temps are being recorded. I had to change the CMOS battery as well as that went flat. Was CMOS battery the cause?