System freezing

[ROBO731]

My computer has been freezing up pretty frequently lately. Please see the following threads first:

This was the original thread which wasn't really about my computer freezing, but still has some relevant information: http://www.sevenforums.com/system-security/294700-trojan-agent-gen-fakealert-6.html

This is the thread about the recent hardware changes I made: http://www.sevenforums.com/hardware-devices/294008-ssd-questions.html

I've since, gotten a 2.5 - 3.5 bracket and I now have the SSD in p1, the HDD in p2, and I still have the Blu-ray drive in p3 and the Hotswap bay in E1.

Also, this is the thread that I was told to make for the 2 BSODs that I got: http://www.sevenforums.com/bsod-help-support/294959-frequent-system-freezing.html#post2444068

This is a real issue as it happens several times throughout the day. I'd really appreciate any help with this issue.

 

[gregrocker]

Have you done a Clean Reinstall through all of this?

It's often necessary to shake off all of the effects of a serious infection, and essential to troubleshooting hardware problems so that you know the software is cleared because a perfect baseline reinstall has been done.

The steps in the blue link will assure you have a perfect install, even for retail.

 

[ROBO731]

Is there anything else that I can do before I try a clean install?

I'd like to use it as a last resort since I recently did a clean install just a few months ago.

 

[gregrocker]

How close did you stick to the steps in the tutorial when you did your Clean Install - particularly how drivers should be handled in Win7?

Do you have any http://www.sevenforums.com/tutorials/700-system-restore.html points remaining from before the time this problem started. I'd restore to see if that resolves it.

Otherwise work through these http://www.sevenforums.com/tutorials/220165-troubleshooting-steps-windows-7-a.html

 

[ROBO731]

I very closely followed the tutorial. How should drivers be handled in windows 7? I always keep all my drivers up to date.

 

[problemshredder]

when exactly is the time the freeze usually happens? is it when opening or running certain programs? or using certain devices? or is it just random crashes. knowing this is the first step to do any other steps.

 

[gregrocker]

I very closely followed the tutorial. How should drivers be handled in windows 7? I always keep all my drivers up to date.

It explains it in tutorial

 

[ROBO731]

when exactly is the time the freeze usually happens? is it when opening or running certain programs? or using certain devices? or is it just random crashes. knowing this is the first step to do any other steps.

It happens randomly. Sometimes I'll be watching a youtube video or sometimes I'll just be reading an article. I always have the browser open when it happens, but I don't think that's the cause.

I very closely followed the tutorial. How should drivers be handled in windows 7? I always keep all my drivers up to date.

It explains it in tutorial

I used this tutorial: http://www.sevenforums.com/tutorials/1649-clean-install-windows-7-a.html

There are a lot of errors and some critical errors in event viewer, is there a way for me to export them for you to see?

Also, something that I just remembered and which just happened. Somewhat frequently the NVIDIA driver has been crashing. It usually recovers though. It is fully updated.

 

[AddRAM]

Reinstall the nvidia drivers, make sure you do a custom/clean install.

And run a system file check.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Are you using Microsoft Security Essentials and Malwarebytes Antimalware ?

http://windows.microsoft.com/en-us/windows/security-essentials-download

http://www.malwarebytes.org/

 

[gregrocker]

The explanation about drivers is in this link I posted earlier which you must have missed, since I took the time to draw your attention to clicking on it.

Have you done a Clean Reinstall through all of this?

It's often necessary to shake off all of the effects of a serious infection, and essential to troubleshooting hardware problems so that you know the software is cleared because a perfect baseline reinstall has been done.

The steps in the blue link will assure you have a perfect install, even for retail.

 

[ROBO731]

Reinstall the nvidia drivers, make sure you do a custom/clean install.

And run a system file check.

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

Are you using Microsoft Security Essentials and Malwarebytes Antimalware ?

Microsoft Security Essentials - Microsoft Windows

Malwarebytes : Free anti-malware download

Okay, I did a clean install of the NVIDIA driver. Hopefully that will fix things. I did a system file check right before you posted this post saying to do so. Is it necessary to do one now that I have updated the driver? I currently use AVAST as real-time and I use malwarebytes as a scanner in addition to superantispyware as my other scanner.

 

[AddRAM]

A System file check has nothing to do with the video driver.

 

[ROBO731]

A System file check has nothing to do with the video driver.

If you don't want to try the advice given, well..... that`s fine with me.

Umm, that's not what I was saying. Did you read the part where I said that I had done a system file check moments before you made your post which advised to do so? I was just asking if it was necessary to do another? There's no need to get upset. I'm very appreciative of your help and advice. I was just asking if it was necessary. If you think it is then I have no problem with doing another scan. I'd rather not if I don't have to though as I have a visual style and the sfc scan messes it up.

Also, I went to open this Logitech software and I received this message. I'll try and get you an image of the error that happens when it says that the driver has recovered.

 

[gregrocker]

What I would do with such an obvious clue pointing to the display driver is uninstall it in Device manager along with all software, including in Control Panel if necessary so that all traces are gone.

Then reboot and run Windows Update to confirm exactly which driver Win7 wants for your display device.

 

[AddRAM]

You can`t get me upset, I have a family that does that just fine LOL.

Greg, downloading the driver from nVidia and doing a custom/clean install should do all those things.

 

[ROBO731]

You can`t get me upset, I have a family that does that just fine LOL.

Greg, downloading the driver from nVidia and doing a custom/clean install should do all those things.

Lol, I see. Well as Greg said, it seems like it must be the display driver at this point. Is there anything else to try?

 

[gregrocker]

What happens when you uninstall all traces of the current driver and then ask Windows Updates what driver Win7 wants?

This is what to try next since you missed the steps and likely bollixed your drivers, therefore have not yet gotten a baseline perfect reinstall so that software can be ruled out.

 

[AddRAM]

Try Greg`s suggestion.

 

[ROBO731]

Okay I did that. I guess we'll just wait and see now. I'll let you know if anything happens.

 

[gregrocker]

No need to wait and see. Keep checking for Updates, run all Important and Optional - another performance Update could affect this too. Reboot and try again.