System is very slow after installing a new graphic card

[arjfca]

Hello

Last Friday i installed a new graphic card, Asus EAH4870. Since the system is eratic and one ine a while, very slow

- What can I use to test some parameters?
- Could it be cause by a temperature increase?
- Power supply

_ did test inside temp and voltage with Asus software

I got a guinine version, all upgrade are done on a regular basis
Browser: Chrome
Win 7 64 pro
6 gb memory
Drives has been tested, defragmented

I use
- Iolo System Mechanic
- CCleaner
- Kasperskyt 2011

For an unknown reason, I don't have any restore point

Any help appreciated

Martin

 

[Corazon]

What power supply do you have? Did the new card replace an existing one or is this a completely new addition to your system? You should easily be able to find GPU temperature monitor gadgets for Windows 7, or maybe GPU-Z can help you track down the problem.
Did you also make sure to uninstall existing video drivers and shut the PC down without rebooting before you plugged in the new card?

 

[bassfisher6522]

As Carazon pointed out, it could be your PSU. What is the recommend minimum PSU wattage from vendor. If not enough power from PSU, this will cause problems. Have you downloaded the latest drivers from AMD? Check these out and then will go from there.

It could be an overheating issue too, check the fan area and card in general to make sure it's clean from lent and dust and any debris that might be stuck some where inside. Check with speed-fan or SIW, both are free, to see what temps your card is running at. You can also check with in CCC panel.

 

[arjfca]

What power supply do you have? Did the new card replace an existing one or is this a completely new addition to your system? You should easily be able to find GPU temperature monitor gadgets for Windows 7, or maybe GPU-Z can help you track down the problem.
Did you also make sure to uninstall existing video drivers and shut the PC down without rebooting before you plugged in the new card?

Hello
Thanks for your input

Power supply: Cooler Master 600w

The card replace my basic card that i had
Old one: ATI Saphire HD2600
New one: Asus EAH4870....... Double in physical size... System hotter

- Don't remember if I did un-install the older drivers, but it does appeared in my list.
- PC was off when i did install the card

Martin

 

[Schroff87]

"I use
- Iolo System Mechanic
- CCleaner"

Half of your problems right there!!!

 

[arjfca]

As Carazon pointed out, it could be your PSU. What is the recommend minimum PSU wattage from vendor. If not enough power from PSU, this will cause problems. Have you downloaded the latest drivers from AMD? Check these out and then will go from there.

It could be an overheating issue too, check the fan area and card in general to make sure it's clean from lent and dust and any debris that might be stuck some where inside. Check with speed-fan or SIW, both are free, to see what temps your card is running at. You can also check with in CCC panel.

Hello Bassfisher

What is a CCC panel ?
- I will clean with a air can my CPU fin
- Power supply suggested: 550W Mine is 600... could be on the limit
- I will re-check for the last updated file. It should be the one since i just installed it

Martin

 

[arjfca]

"I use
- Iolo System Mechanic
- CCleaner"

Half of your problems right there!!!

I used them for the last two years. And i never had a system so stabled before my graphic card update. So I would keep an eye, but I suspect other interference somewhere

Martin

 

[Schroff87]

I too used ccleaner for many years and system mechanic when I had a geforce 3. Dumped them after they proved to be more trouble than they're worth. Hope you find the cause if it is something else.

 

[arjfca]

I too used ccleaner for many years and system mechanic when I had a geforce 3. Dumped them after they proved to be more trouble than they're worth. Hope you find the cause if it is something else.

OK, I will keep that in my mind. Do you use other software to maintain stability or you leave Windows 7 do the job.

I also use CCleaner to cancel or remove installed software

What I have done so far...

I cleaned a bit the CPU heatsink , Removed my PC slide panel and close down my PC for the night. Since this morning, system look OK.

I suspect a limit power supply. My actual one is rated at 600w. Graphic card minimum suggested is 550w. Also, I will try to reduce the heat more efficiently with a dust cleanup and maybe another fan

To be follow....

Martin

 

[bassfisher6522]

You should be ok with your current PSU.

When installing a new GPU, you first should un-install current/old graphics driver. The easiest way is to un-install is from the device manager. Here's a link from AMD how to go about it.
20870InstallGuideforATIHardware&Drivers


When you physically install the new GPU and boot up the system, you should have loaded in the cd/dvd bay the provided install disc which has the software (CCC panel) and driver on it. Or go to the vendors website and get the latest version. Just putting the card in and letting windows use the generic drivers is a really bad idea. Here's a link for the latest AMD drivers for your card.
ATI Radeon

Note: Kaspersky AV is known to cause BSOD's and crashes.

 

[arjfca]

You should be ok with your current PSU.

When installing a new GPU, you first should un-install current/old graphics driver. The easiest way is to un-install is from the device manager. Here's a link from AMD how to go about it.
20870InstallGuideforATIHardware&Drivers


When you physically install the new GPU and boot up the system, you should have loaded in the cd/dvd bay the provided install disc which has the software (CCC panel) and driver on it. Or go to the vendors website and get the latest version. Just putting the card in and letting windows use the generic drivers is a really bad idea. Here's a link for the latest AMD drivers for your card.
ATI Radeon

Note: Kaspersky AV is known to cause BSOD's and crashes.

Many thanks BassFisher

Kaspersky: Never seen that problem. With XP i had some problem with Norton. Then I switch tp Kasperky and kept it with Win7. Witch AV is suggested with Win7

- As you suggested, I will keep my PSU and monitor voltages

- Last night, I did un-install drivers, then turn off / turn on. Then I reload all drivers from Asus web site

Martin

 

[arjfca]

System was OK until now.... Major slow down again

Using Asus PcProbe II
Voltage:
12v: 11.98v
3.3v: 3.28v
5v: 5.07v
Vcore: 1.14v

Temperature:
CPU temp: 97 ' F
M. Board temp: 113' F

CPU clock:
2934 rpm

Something else to monitor?
Any good diagnostic software?

Martin

 

[Schroff87]

OK, I will keep that in my mind. Do you use other software to maintain stability or you leave Windows 7 do the job.

I also use CCleaner to cancel or remove installed software

What I have done so far...

I cleaned a bit the CPU heatsink , Removed my PC slide panel and close down my PC for the night. Since this morning, system look OK.

I suspect a limit power supply. My actual one is rated at 600w. Graphic card minimum suggested is 550w. Also, I will try to reduce the heat more efficiently with a dust cleanup and maybe another fan

To be follow....

Martin

Let windows do its own thing. That cleaning business still had its use back in the XP days but in Vista above it's not necessary. You will not gain any performance by deleting a couple of keys and risk stability. Infact the only time I've had to reinstall windows was due to major hardware changes.

You have cleaned your heatsink? I hope you didn't remove the heatsink from the CPU? If you did I hope you remembered to put a fresh layer of thermal paste.

You have a 600w power supply, which brand? If it is a generic one then the 600W claim made on the sticker is not true. Most problems faced by GPUs are thanks to poor quality power supply and usually cause permanent damage.

You keep mentioning your system becomes slow, please elaborate when it becomes slow - what were you doing and hard disk activity.

To make a quick and easily compared test, run 3dmark Vantage and tell us your score.

 

[arjfca]

I suspect a limit power supply. My actual one is rated at 600w. Graphic card minimum suggested is 550w. Also, I will try to reduce the heat more efficiently with a dust cleanup and maybe another fan

To be follow....

Martin

Let windows do its own thing. That cleaning business still had its use back in the XP days but in Vista above it's not necessary. You will not gain any performance by deleting a couple of keys and risk stability. Infact the only time I've had to reinstall windows was due to major hardware changes.

You have cleaned your heatsink? I hope you didn't remove the heatsink from the CPU? If you did I hope you remembered to put a fresh layer of thermal paste.

You have a 600w power supply, which brand? If it is a generic one then the 600W claim made on the sticker is not true. Most problems faced by GPUs are thanks to poor quality power supply and usually cause permanent damage.

You keep mentioning your system becomes slow, please elaborate when it becomes slow - what were you doing and hard disk activity.

To make a quick and easily compared test, run 3dmark Vantage and tell us your score.

Hello Schroff87

- I did not removed the fan on my CPU. So not the point to put back grease
- PSU: 600 w Cooler Master

- I was doing nothing special on my system when problem arise. Sure I got many application running at the same time, but nothing unusual for me. I had not these problem before upgrading my graphic card

I will load the 3dmark Vantage software and report. Never used that

Martin :huh:

 

[arjfca]

As suggested by Schroff87 I did install 3D mark Vantage

Problem is it wont run on my PC.

Message ( in French, translation after(

3DMark a cessé de fonctionner

Un problème a fait que le programme a cessé de fonctionner correctement. Windows va fermer ce programme et vous indiquer si une solution existe


3DMark as stopped

A problem as caused a malfunctioning of the program and it was stopped. Windows will close it and report if a solution is available

Hummm

- I un-Installed and re-installed it
- I'm running Win 7 64. Could it be the cause? I did not see a special download for 64

Martin

P.S. excuse my bad English

 

[Schroff87]

It works fine in Win 7 x64. Download a program called OCCT and run it for 15 minutes for each type of test (there are 3 - small, medium and large sized) it tests the CPU, RAM & motherboard for stability. Do not touch the GPU & power supply options in it.

 

[Corazon]

Actually, if that 600W power supply is a cheap or no-name brand, it isn't gonna live up to its advertised rating and might well only be able to pump out 450W or 500W of continuous power before becoming too unstable. If it's a quality PSU then yes, it should be OK.
btw: CCC is the Catalyst Control Center (ATI's horribly bloated advanced settings control panel - I never used it when I had ATI cards).

Whoah, lots of posts squeezed in before mine

 

[arjfca]

Schroff87

I just finished the test with OCCT. No error found with it. Test as been done on the 3 levels for 15 minutes each

I saw a difference on the voltage reporting by asus ProbeII and OCCT

ASUS OCCT
5V 5.07 4.75
3V 3.28 3.28
12v 12.04 12.71
Vcore 1.14 1.15

I will it running tonigth

Anything else I could do?
Any software to use to test the installation for drivers, Javascript, shockwave or whatever is needed to run smoothly the PC

Martin

 

[arjfca]

Actually, if that 600W power supply is a cheap or no-name brand, it isn't gonna live up to its advertised rating and might well only be able to pump out 450W or 500W of continuous power before becoming too unstable. If it's a quality PSU then yes, it should be OK.
btw: CCC is the Catalyst Control Center (ATI's horribly bloated advanced settings control panel - I never used it when I had ATI cards).

Whoah, lots of posts squeezed in before mine

Hello Corazon

What is the symptom of a bad power supply?
How could I test it?

See previous post for the voltage reporting from Asus ProbeII and OCCT

Martin

 

[Schroff87]

Schroff87

I just finished the test with OCCT. No error found with it. Test as been done on the 3 levels for 15 minutes each

ASUS OCCT
5V 5.07 4.75
3V 3.28 3.28
12v 12.04 12.71
Vcore 1.14 1.15

Martin

It is good that OCCT has found no errors, means your CPU, RAM & mobo are functioning properly. Is your direct x upto date? Could be why Vantage gave an error & quit. Google for Direct X redist june 2010 and install that, Vantage should install then. Which card did you have in the system before the 4870?