Solved system restore error-(0xc0000022),startup repair says no problem

schwarzennegger

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Hello Guys,thank's for looking,

windows explorer started crashing after i used Bit defender tune up option to optimize registries ,later i restored this,still problem continued,though system restore will help,but starting system restore in safe mode also doesn't solve the issue.

SFC/scannow

Says some problem not able to fix,so i have attached the cbs.log file (the size is bigger the limited size to upload here so i converted it in to pdf,pls forgive me :( its having lots of pages)

Your advise is much appreciated.
 

My Computer My Computer

At a glance

windows 7 ultimate x642nd gen intel i716gbnvidia 560m
Computer Manufacturer/Model Number
Asus G74sx-91234z
OS
windows 7 ultimate x64
CPU
2nd gen intel i7
Memory
16gb
Graphics Card(s)
nvidia 560m
Monitor(s) Displays
full hd
Hard Drives
2x 750gb

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Thank you sooo much bro

Hello Schwarzennegger,


For now, you might see if you may be able to do a system restore at boot.

Please go ahead and use OPTION THREE in the tutorial below to create a sfcdetails.txt file, and upload it here. This will only have the SFC details to help make it more readable. :)Hope this helps for now, :)
Shawn

Dear Mr.Shawn bro,

I am flying in the heaven,you replied to my thread,thank you sooooo much.:cool:
I have attached the sfcdetails.txt file pls have a look .

Awaiting for your reply.

Kind regard's
 

Attachments

My Computer My Computer

At a glance

windows 7 ultimate x642nd gen intel i716gbnvidia 560m
Computer Manufacturer/Model Number
Asus G74sx-91234z
OS
windows 7 ultimate x64
CPU
2nd gen intel i7
Memory
16gb
Graphics Card(s)
nvidia 560m
Monitor(s) Displays
full hd
Hard Drives
2x 750gb
Your log shows only the PINTLGB.IMD file as not being able to be repaired.

This file is for the "Simplified Chinese" keyboard input language. I wouldn't think this would have anything to do with explorer crashing though.

If you don't use it, then there's nothing to worry about to try and manually replace it.

The issue is most likely what was done to your registry when cleaning it with Bitdefender. Did you use a restore point dated before you had this issue?
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Surprisingly today so far nothing happened wrong,windows explorer not crashed yet.
Bitdefender itself have the option to restore the registry,i did that.
When i tried to restore the system to earlier point through system restore (safe mode too) i got this error message
unspecified error (0xc0000022)
and said system restore not successful .
I read your repair install tutorial and tried that,within seconds its finished and said no problem
As per your words in the sfc/scannow tutorial i tried second time,still i saw loads of errors in the CBI.log but when i copied the result as txt file as you said only one error was there.

At the moment everything is working fine,i would like to take a complete system image backup so that in future if something happens i can just restore it,before that i would like to check everything is fine,how i can check the system is fine not having any corrupted files etc?

Thank's for your valuable reply Bro.
 

My Computer My Computer

At a glance

windows 7 ultimate x642nd gen intel i716gbnvidia 560m
Computer Manufacturer/Model Number
Asus G74sx-91234z
OS
windows 7 ultimate x64
CPU
2nd gen intel i7
Memory
16gb
Graphics Card(s)
nvidia 560m
Monitor(s) Displays
full hd
Hard Drives
2x 750gb
You're most welcome. Hopefully you got it fixed now. :)

To check for corrupted system files, you would just run the SFC scan again, and look at the sfcdetail.txt file.

You could also look and Reliability Monitor to view your problem history and details.
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
You're most welcome. Hopefully you got it fixed now. :)

To check for corrupted system files, you would just run the SFC scan again, and look at the sfcdetail.txt file.

You could also look and Reliability Monitor to view your problem history and details.

Hopefully fixed,:p Finger's crossed:zip:

I have attached the reliability monitor history here,pls have a look bro.

No word's describe how useful this forum is,i have recommended to my friends,who just take their laptop to repair center for small problems too. I am sure some of the people in repair center some time look here to solve the customer's issues.

Its really interesting and nice to learn more about your system.
 

My Computer My Computer

At a glance

windows 7 ultimate x642nd gen intel i716gbnvidia 560m
Computer Manufacturer/Model Number
Asus G74sx-91234z
OS
windows 7 ultimate x64
CPU
2nd gen intel i7
Memory
16gb
Graphics Card(s)
nvidia 560m
Monitor(s) Displays
full hd
Hard Drives
2x 750gb
I'll be happy to look at it, but I don't see an attachment in you post.
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
attachment

sorry..I couldn't attach the .xml file is there any way i can send it you to see the report?Bcoz the score looks like 1:cry:
 

My Computer My Computer

At a glance

windows 7 ultimate x642nd gen intel i716gbnvidia 560m
Computer Manufacturer/Model Number
Asus G74sx-91234z
OS
windows 7 ultimate x64
CPU
2nd gen intel i7
Memory
16gb
Graphics Card(s)
nvidia 560m
Monitor(s) Displays
full hd
Hard Drives
2x 750gb
You could place it in a ZIP file, then upload the ZIP if you like. :)
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Thanks

Attached here bro..pls have a look and say is it safe to take system image at the moment.
 

Attachments

My Computer My Computer

At a glance

windows 7 ultimate x642nd gen intel i716gbnvidia 560m
Computer Manufacturer/Model Number
Asus G74sx-91234z
OS
windows 7 ultimate x64
CPU
2nd gen intel i7
Memory
16gb
Graphics Card(s)
nvidia 560m
Monitor(s) Displays
full hd
Hard Drives
2x 750gb
You had a few issues in the problems report, but if everything is running fine now, then I wouldn't worry about it.

When you are looking at the log, look for the "Critical" entries like below to also see what it was for.

Code:
<[U][COLOR=#990000]Event[/COLOR][COLOR=#0000ff]>[/COLOR][/U]
<[COLOR=#990000]Time[/COLOR]>2013-02-22T22:30:29.468[COLOR=blue]</[COLOR=#990000]Time[/COLOR]>[/COLOR]
<[COLOR=#990000]Impact[/COLOR]>Critical[COLOR=blue]</[COLOR=#990000]Impact[/COLOR]>[/COLOR]
<[COLOR=#990000]Source[/COLOR]>Camtasia Studio[COLOR=blue]</[COLOR=#990000]Source[/COLOR]>[/COLOR]
<[COLOR=#990000]Problem[/COLOR]>Stopped working[COLOR=blue]</[COLOR=#990000]Problem[/COLOR]>[/COLOR]
<[COLOR=#990000]State[/COLOR]>Report sent[COLOR=blue]</[COLOR=#990000]State[/COLOR]>[/COLOR]
[COLOR=blue]</[COLOR=#990000]Event[/COLOR]>[/COLOR]
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
Got it,
i will look that in future.
Thank you soo much for your help.Take care bro.
 

My Computer My Computer

At a glance

windows 7 ultimate x642nd gen intel i716gbnvidia 560m
Computer Manufacturer/Model Number
Asus G74sx-91234z
OS
windows 7 ultimate x64
CPU
2nd gen intel i7
Memory
16gb
Graphics Card(s)
nvidia 560m
Monitor(s) Displays
full hd
Hard Drives
2x 750gb
You're most welcome. :)
 

My Computer My Computer

At a glance

64-bit Windows 11 Pro for WorkstationsIntel i7-8700K OC'd to 5 GHz64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600...ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self built custom
OS
64-bit Windows 11 Pro for Workstations
CPU
Intel i7-8700K OC'd to 5 GHz
Motherboard
ASUS ROG Maximus XI Formula Z390
Memory
64 GB (4x16GB) G.SKILL TridentZ RGB DDR4 3600 MHz
Graphics Card(s)
ASUS ROG-STRIX-GTX1080TI-O11G-GAMING
Sound Card
Integrated
Monitor(s) Displays
2 x Samsung Odyssey G7 27"
Screen Resolution
2560x1440
Hard Drives
1TB Samsung 990 PRO M.2,
4TB Samsung 990 PRO PRO M.2,
TerraMaster F8 SSD Plus NAS
PSU
Seasonic Prime Titanium 850W
Case
Thermaltake Core P3
Cooling
Corsair Hydro H115i
Keyboard
Logitech wireless K800
Mouse
Logitech MX Master 4
Internet Speed
2 Gb/s Download and 100 Mb/s Upload
Antivirus
Malwarebyte Anti-Malware Premium
Browser
Google Chrome
Other Info
Logitech Z625 speaker system,
Logitech BRIO 4K Pro webcam,
HP Color LaserJet Pro MFP M477fdn,
APC SMART-UPS RT 1000 XL - SURT1000XLI,
Galaxy S23 Plus phone
I think i figured out what caused the problem,before optimizing the registries with Bitdefender i uninstalled some bloatware specially Express gate cloud which came with my Asus laptop,just tried again to uninstall,problem started again-explorer started to crash again.

So i think i have revert back again!!
 

My Computer My Computer

At a glance

windows 7 ultimate x642nd gen intel i716gbnvidia 560m
Computer Manufacturer/Model Number
Asus G74sx-91234z
OS
windows 7 ultimate x64
CPU
2nd gen intel i7
Memory
16gb
Graphics Card(s)
nvidia 560m
Monitor(s) Displays
full hd
Hard Drives
2x 750gb
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