system restore in windows 7

[remember911]

erroring out on me and not restoring?

displaying a error code of :
0x80070005

the first advice is disable antivirus software and I did and rebooted and tried
again and still get same error code.

The main thing going on with my windows 7 laptop is that it boots
to the desktop and allows me to use the menu/programs, but on desktop all the programs
are gone?

any clue?

Dolan

 

[lymecore]

Have you scanned your computer for viruses?

 

[seavixen32]

Try uninstalling your anti-virus software then boot into Safe Mode and see if you can use System Restore from there.

 

[remember911]

first response: no I have not done a full scan lately(maybe something there)

second response: maybe I can try that, will try a few other things first, I think, but unsure the whole problem came when installing some software from a site called 'gofree.com' but not so sure.

D

 

[lymecore]

If the problem came with installing a software then it could easily be that your computer is infected. I would run a full virus scan.

 

[Britton30]

After doing the scan Seavixen suggests, try this http://www.sevenforums.com/tutorials/666-advanced-boot-options.html
Also run http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.htmlhttp://www.sevenforums.com/tutorials/666-advanced-boot-options.html which may take 3 runs with reboots in between if you find file corruptions.