System restore

[prvnrk]

Hi

I'm running Windows 7 Home Premium 64-bit on Dell 1558. I would like to do system restore back to day-before-yesterday and when i click on "System restore" it says "no restore points have been created on your system". I am damn sure that there're many restore points (enough space also allocated on C drive) incl. those i created manually (safe side). Now it says no restore points found.

It's must for me to restore system to 2 days back - Please advise.

TIA
Prvn

 

[richc46]

Dont be sure that you have points. Sounds like you do not.
There are many reasons that you may not have any
Virus
Malfunction
Not turned on
etc.

 

[prvnrk]

Thanks for the replies.

1. I have System restore ON
2. Automatic Updates on
3. Windows defender UP and running with updates - scan periodically
4. Have AV with updates and periodic scanning

Today morning There was a blue screen and memory dump. It rebooted and worked fine for 2-3 hours
Later It's directly switched OFF without anything done externally. Worked again for 3-4 hours
Later it hang once with some odd audio.

So i decided to do system restore to fix this problem. Now I see around 4GB more free space on my C: drive (Looks like all my restore points gone with previous crashes??).

Pls help me how i go ahead fixing this issue.

TIA
Prvn

 

[richc46]

Ill try to help. One step at a time
Download and make a full updated scan with malwarebytes, then report back.

also follow these instructions
http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html

 

[prvnrk]

Hi Richard,

I installed malwarebytes and updated it and did FULL scan. It found ~20 infected files and let it clear/delete them and rebooted laptop as per its recommendation.

Now Do you still want me to submit BSOD crash report on crash&debug forum?

Please advise me the next step.

Thanks,
Prvn

 

[richc46]

The cause may have been the malware. If the BSODs and SR problems continue then upload the report.

 

[Tactics]

Hi

I'm running Windows 7 Home Premium 64-bit on Dell 1558. I would like to do system restore back to day-before-yesterday and when i click on "System restore" it says "no restore points have been created on your system". I am damn sure that there're many restore points (enough space also allocated on C drive) incl. those i created manually (safe side). Now it says no restore points found.

It's must for me to restore system to 2 days back - Please advise.

TIA
Prvn

You're not alone. There's tons of people in this boat including me. I'm doing a system repair and hopefully that works because I tried everything. Good luck!

http://www.sevenforums.com/backup-restore/159425-system-restore-question-hopefully-simple.html