'System Service Exception'

ZacA

New member
Local time
4:44 PM
Messages
5
While playing games I keep getting a blue screen labeled 'System Service Exception'. It happens every time I'm in a game, but is random on how long until it does, sometimes right away, other times 30-40 mins.

I attached the "minidump" below. Thanks in advance for any help.
 

My Computer

OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X6 1090T
Motherboard
MICRO-STAR INTERNATIONAL CO.,LTD 790XT-G45 (MS-7388) (CPU 1)
Memory
4.0GB Single-Channel DDR2 @ 460MHz (6-6-6-18)
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
ATI High Definition Audio Device
Hard Drives
80GB SAMSUNG SAMSUNG HD080HJ/P ATA Device (SATA)
650GB Western Digital WDC WD6400AAKS-00A7B2 ATA Device (SATA)
Other Info
D-Link DWA-552 XtremeN Desktop Adapter
Optiarc DVD+-RW ND-3570A ATA Device
Welcome to SF.

First please update your System Specs

HOW TO FILL OUT YOUR SYSTEM SPECS

In the line at the top of www.SevenForums.com you will see UserCP.
That is an abbreviation for User Control Panel.
Click on UserCP.
In the left-hand column, under Your Profile you will see Edit System Spec.
Click on Edit System Spec
You can copy and paste from the output of Speccy, Speccy - System Information - Free Download to fill out much of the info. Be sure to use the Other Info section of your System Specs for such info as your optical drive, your wireless adapter, your speakers, etc.


Next, do the following:

BSOD Posting Instructions

http://www.sevenforums.com/crashes-debugging/96879-blue-screen-death-bsod-posting-instructions.html
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
After you upload the bsod zipped file, next do the following:

sptd.sys

Please remove any CD virtualization programs such as Daemon Tools and Alcohol 120%. They use a driver, found in your dmp, sptd.sys, that is notorious for causing BSODs. Use this SPTD uninstaller when you're done:

http://www.duplexsecure.com/en/downloads
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
I've updated everything I could find on Speccy.
 

My Computer

OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X6 1090T
Motherboard
MICRO-STAR INTERNATIONAL CO.,LTD 790XT-G45 (MS-7388) (CPU 1)
Memory
4.0GB Single-Channel DDR2 @ 460MHz (6-6-6-18)
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
ATI High Definition Audio Device
Hard Drives
80GB SAMSUNG SAMSUNG HD080HJ/P ATA Device (SATA)
650GB Western Digital WDC WD6400AAKS-00A7B2 ATA Device (SATA)
Other Info
D-Link DWA-552 XtremeN Desktop Adapter
Optiarc DVD+-RW ND-3570A ATA Device
Okay.

Now you just need to post your BSODs per the instructions above

AND

Uninstall sptd as directed above.
 

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
uninstalled Daemon tools, ran the SPTD prog and uninstalled the SPTD. I read the portion about the perfmon / report, but the serch comes up with nothing. here is the BSOD file from the program though.
 

My Computer

OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X6 1090T
Motherboard
MICRO-STAR INTERNATIONAL CO.,LTD 790XT-G45 (MS-7388) (CPU 1)
Memory
4.0GB Single-Channel DDR2 @ 460MHz (6-6-6-18)
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
ATI High Definition Audio Device
Hard Drives
80GB SAMSUNG SAMSUNG HD080HJ/P ATA Device (SATA)
650GB Western Digital WDC WD6400AAKS-00A7B2 ATA Device (SATA)
Other Info
D-Link DWA-552 XtremeN Desktop Adapter
Optiarc DVD+-RW ND-3570A ATA Device

My Computer

Computer Manufacturer/Model Number
Dell and Custom
OS
Systems 1 and 2: Windows 7 Enterprise x64, Win 8 Developer
CPU
System 1: i7 [email protected], System 2: AMD FX-4100 Zambezi 3.6G
Motherboard
System 1:Dell 06NWYK System 2: ASUS M5A97 AM3+
Memory
System 1: 8GB System 2: 8GB
Graphics Card(s)
System 1: ATI FirePro V4800 System 2: Radeon HD 6850
Sound Card
System 1: onboard System 2: onboard
Monitor(s) Displays
System1: Viewsonic HDMI 24"
Screen Resolution
System 1: 1920x1080 System 2: 1920x1080
Hard Drives
System 1: Mirrored .5B drives System 2: Seagate Barracuda ST1000DM003 1TB 7200 RPM 64MB Cache SATA 6.0Gb/s
Case
System 1: Dell System 2: Cooler Master
Internet Speed
10 MBPS
Ran Memtest 86+ over night. passed 13 times no errors.

I'm going to test the system on a few games, see what happens. I'll put a new minidump up if it BSOD.
 

My Computer

OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X6 1090T
Motherboard
MICRO-STAR INTERNATIONAL CO.,LTD 790XT-G45 (MS-7388) (CPU 1)
Memory
4.0GB Single-Channel DDR2 @ 460MHz (6-6-6-18)
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
ATI High Definition Audio Device
Hard Drives
80GB SAMSUNG SAMSUNG HD080HJ/P ATA Device (SATA)
650GB Western Digital WDC WD6400AAKS-00A7B2 ATA Device (SATA)
Other Info
D-Link DWA-552 XtremeN Desktop Adapter
Optiarc DVD+-RW ND-3570A ATA Device
Got a new BSOD today.
 

My Computer

OS
Windows 7 Ultimate x64
CPU
AMD Phenom II X6 1090T
Motherboard
MICRO-STAR INTERNATIONAL CO.,LTD 790XT-G45 (MS-7388) (CPU 1)
Memory
4.0GB Single-Channel DDR2 @ 460MHz (6-6-6-18)
Graphics Card(s)
ATI Radeon HD 5700 Series
Sound Card
ATI High Definition Audio Device
Hard Drives
80GB SAMSUNG SAMSUNG HD080HJ/P ATA Device (SATA)
650GB Western Digital WDC WD6400AAKS-00A7B2 ATA Device (SATA)
Other Info
D-Link DWA-552 XtremeN Desktop Adapter
Optiarc DVD+-RW ND-3570A ATA Device
Back
Top