system shuts down

[chanel]

Hi I have a new PC and all of a sudden for some reason when I leave it on for a
period of time it sort of dies. Screen blank and power button flases. I am unable to power off the PC at this stage so have to power off at the power point...to be able to restart it.
No error messages so any ideas?

 

[panais]

Hi I have a new PC and all of a sudden for some reason when I leave it on for a
period of time it sort of dies. Screen blank and power button flases. I am unable to power off the PC at this stage so have to power off at the power point...to be able to restart it.
No error messages so any ideas?

Hi,chanel
Please for first step check in Control Panel\Power Options if you have set on the,
Turn off the display
or the
Put the computer to sleep

 

[chanel]

yep already did that. EWhy cant i get it out of sleep though becasuse I am assumeing thats what happens.

 

[panais]

yep already did that. EWhy cant i get it out of sleep though becasuse I am assumeing thats what happens.

<<yep already did that>>
You mean that you set both options to never?

 

[chanel]

yes... the thing is this will solve not really solve the underlying problem of getting it out of sleep mode...(im assuming it goes into slep mode)

 

[panais]

yes... the thing is this will solve not really solve the underlying problem of getting it out of sleep mode...(im assuming it goes into slep mode)

This could happen for many reasons.
Move the mouse,press any button in ur keyboard.
Did you Tried to set bios to wake up on double mouse click?
Check if ur pc have any wake button.
Read this http://www.sevenforums.com/tutorials/778-power-plan-settings-change.html?filter[2]=Power%20Management
Update BIOS and drivers for chipset.
You can try that,
In control Panel /Device manager/Universal serial port controllers,There is a list of USB ROOT HUB. If you right click /Properties on each of these you will see a tab saying Power Management. From there you can check the box to allow the device to wake up the computer from sleep

 

[chanel]

ok will have a look at the bios

 

[panais]

ok will have a look at the bios

Please post back with any results.