System slows down and sound gets messed up

edes

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My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core i3 330M4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)Intel(R) Graphics Media Accelerator HD
OS
Windows 7 Home Premium x64
CPU
Intel Core i3 330M
Motherboard
Dell Inc. 08CNC9 (U2E1)
Memory
4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Monitor @ 1366x768
Screen Resolution
1366x768
Hard Drives
313GB Seagate ST9320325AS ATA Device (SATA)
PSU
???
Case
Dell 1564 laptop case
Cooling
Fans?
Keyboard
Dell 1564 laptop keyboard
Mouse
Dell 1564 laptop touchpad
Internet Speed
128 kb/s
Other Info
Dell 1564 laptop
Fill in your system specs so that we might be able to help you out. Any software we may have you install would be the drivers to your system. make sure you have all updates and updated drivers. If you don't know how, set windows to do it for you.

(Step 3 will show you how): http://www.sevenforums.com/tutorials/2803-device-installation-settings.html

Any driver that requires a much needed update may be displayed in the Devices and Printers section (Control Panel > Hardware and Sound > Devices and Printers)
 
Last edited by a moderator:

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
Updated specs. Checking the guide.

Edit: It was in auto-update anyway.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core i3 330M4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)Intel(R) Graphics Media Accelerator HD
OS
Windows 7 Home Premium x64
CPU
Intel Core i3 330M
Motherboard
Dell Inc. 08CNC9 (U2E1)
Memory
4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Monitor @ 1366x768
Screen Resolution
1366x768
Hard Drives
313GB Seagate ST9320325AS ATA Device (SATA)
PSU
???
Case
Dell 1564 laptop case
Cooling
Fans?
Keyboard
Dell 1564 laptop keyboard
Mouse
Dell 1564 laptop touchpad
Internet Speed
128 kb/s
Other Info
Dell 1564 laptop
If you can, check the cables and monitor to see if they are good. Perhaps your graphics card isn't powerful enough, although I cannot say for sure, it is just the on board graphics card right? Go into Control Panel > Appearance and Personalization > Display and click Adjust Resolution on the left and try a lower resolution. then click advanced settings (in blue) at the bottom right and go into the monitor tab. change the screen refresh rate. Start as high as you can (make sure it has "hide modes that this monitor cannot display" checked) and then go lower.
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
I'm using windows 7 basic, so I don't think it's the graphics card. That, and I've seen the same card run powerful games while recording videos on youtube. I don't know if it could be a corrupted DLL, as an experiment with linux made my windows boot mess up, and I had to use a grub live CD to restore it (not the windows 7 disk as I lost it >_>) After that it kept showing these magenta lines when it started up. I tried the dell restore utility and it still showed the magenta lines. (Could be related to that). Just throwing that as a possibility too.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core i3 330M4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)Intel(R) Graphics Media Accelerator HD
OS
Windows 7 Home Premium x64
CPU
Intel Core i3 330M
Motherboard
Dell Inc. 08CNC9 (U2E1)
Memory
4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Monitor @ 1366x768
Screen Resolution
1366x768
Hard Drives
313GB Seagate ST9320325AS ATA Device (SATA)
PSU
???
Case
Dell 1564 laptop case
Cooling
Fans?
Keyboard
Dell 1564 laptop keyboard
Mouse
Dell 1564 laptop touchpad
Internet Speed
128 kb/s
Other Info
Dell 1564 laptop
Well, there you go. Type cmd in start and right click it and click "run as administrator".
Then type sfc /scannow and press enter. Let it finish and see what it finds. If it doesn't work, The disk may be needed to repair or reinstall, to my best guess. Try disabling visual effects despite your graphics card being good.

type event viewer into the start menu and look up any errors: Event Viewer (Local) > custom views > administrative events, and see what it lists in pertaining to this issue. You may need to google them, or wait until someone replies to your posts
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
The scan succeeded, no files are damaged.

The panel did tell me something about the processor, (the part I'm suspicious of.) "The speed of processor 0 in group 0 is being limited by system firmware. The processor has been in this reduced performance state for 71 seconds since the last report."

So, it's the system firmware? How do I fix this?
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core i3 330M4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)Intel(R) Graphics Media Accelerator HD
OS
Windows 7 Home Premium x64
CPU
Intel Core i3 330M
Motherboard
Dell Inc. 08CNC9 (U2E1)
Memory
4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Monitor @ 1366x768
Screen Resolution
1366x768
Hard Drives
313GB Seagate ST9320325AS ATA Device (SATA)
PSU
???
Case
Dell 1564 laptop case
Cooling
Fans?
Keyboard
Dell 1564 laptop keyboard
Mouse
Dell 1564 laptop touchpad
Internet Speed
128 kb/s
Other Info
Dell 1564 laptop
Go here: Control Panel > Hardware and Sound > Power Options and select Balanced, Power Saver, or High Performance (Hidden). Which ever you select, click the blue words next to it that say "change plan settings." Then at the bottom click the blue words that say "Change advanced power settings." Scroll down to Processor power management and double-click it. you will see minimum processor state, system cooling policy, and maximum processor state. In the maximum processor state, make sure it is set to 100%. If it is already, perhaps settings in your BIOS prevent full processing power (provided that is really the cause).

Also in those power options find PCI Express > Link State Power Management and select off.

type system information in the search and up will pop your system summary. If this hasn't fixed anything (You will need a restart first), post a snapshot of that information so I can read what it says about your CPU
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
It was at 5%, gonna try and see if it happens again.
edit: whoops, that was the minimum. The maximum was 100%.
edit 2: Nope, didn't work. I did see an option in the BIOS called intel sidestep, or something like that.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core i3 330M4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)Intel(R) Graphics Media Accelerator HD
OS
Windows 7 Home Premium x64
CPU
Intel Core i3 330M
Motherboard
Dell Inc. 08CNC9 (U2E1)
Memory
4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Monitor @ 1366x768
Screen Resolution
1366x768
Hard Drives
313GB Seagate ST9320325AS ATA Device (SATA)
PSU
???
Case
Dell 1564 laptop case
Cooling
Fans?
Keyboard
Dell 1564 laptop keyboard
Mouse
Dell 1564 laptop touchpad
Internet Speed
128 kb/s
Other Info
Dell 1564 laptop
Speedstep really shouldn't be the cause of your problems, but you can disable it. You may notice increased performance, but you may also get more heat, so provided your setup can handle it. What it does is it consumes less power and works less when you aren't using your system much, so if you start to use it, it should speed right back up. it allows the system to save power and produce less CPU heat at the cost of a more readily available speedy CPU. Up to you rally, might as well try and see if you notice anything (some reports note a huge difference in speed, but beware the heat. there is a BIOS setting that guards against overheating the CPU, you might leave that on just in case, to ensure you never fry your CPU, I forget what it is called though).
You might try also increasing the minimum processor state to see if it helps any, say to 50% or more

read your motherboard's manual on the internet or that came with your board to find BIOS options that slow down the CPU or reduce it in some way. Do you have any programs you know of that would do this? I can't think of any more system settings that deal with the CPU, someone else may though.
 

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
ibDKmC.png

Here's the System Info. as requested.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core i3 330M4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)Intel(R) Graphics Media Accelerator HD
OS
Windows 7 Home Premium x64
CPU
Intel Core i3 330M
Motherboard
Dell Inc. 08CNC9 (U2E1)
Memory
4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Monitor @ 1366x768
Screen Resolution
1366x768
Hard Drives
313GB Seagate ST9320325AS ATA Device (SATA)
PSU
???
Case
Dell 1564 laptop case
Cooling
Fans?
Keyboard
Dell 1564 laptop keyboard
Mouse
Dell 1564 laptop touchpad
Internet Speed
128 kb/s
Other Info
Dell 1564 laptop

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome

My Computer My Computer

At a glance

Microsoft Windows 8.1 Pro 64-bitIntel(R) Core(TM) i3-4130 CPU @ 3.40GHz8.00 GBNone
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom Asus Build
OS
Microsoft Windows 8.1 Pro 64-bit
CPU
Intel(R) Core(TM) i3-4130 CPU @ 3.40GHz
Motherboard
B85M-E
Memory
8.00 GB
Graphics Card(s)
None
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Asus 23.6" Monitor
Screen Resolution
1920 x 1080 x 32 bits (4294967296 colors) @ 60 Hz
Hard Drives
INTEL SSDSC2BW180A4
Samsung SSD 840 PRO Series
PSU
Seasonic S12II-380Bronze
Case
Lian Li
Cooling
Fan, Passive
Keyboard
Logitech K120
Mouse
Microsoft Touch Mouse
Internet Speed
4ms Ping, 19.0 Mbps Download, 19.0 Mbps Upload
Antivirus
Eset Endpoint
Browser
Internet Explorer, Chrome
It is a Dell Inspiron 1564, and I did update the BIOS earlier today. I'll go to sleep for now, going to try the two other stuff tomorrow.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core i3 330M4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)Intel(R) Graphics Media Accelerator HD
OS
Windows 7 Home Premium x64
CPU
Intel Core i3 330M
Motherboard
Dell Inc. 08CNC9 (U2E1)
Memory
4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Monitor @ 1366x768
Screen Resolution
1366x768
Hard Drives
313GB Seagate ST9320325AS ATA Device (SATA)
PSU
???
Case
Dell 1564 laptop case
Cooling
Fans?
Keyboard
Dell 1564 laptop keyboard
Mouse
Dell 1564 laptop touchpad
Internet Speed
128 kb/s
Other Info
Dell 1564 laptop
Computer turns itself off

I posted this thread some weeks ago, and found out my processor was being underclocked, but also had the kernel error 37 according to the event viewer (Speed of processor x in group x is being limited by system firmware.

The processor has been in this reduced state for x seconds since the last report.) It seems to have evolved into some weird way, and now my computer turns itself off. Exploring the Event Viewer I found a critical error (number 41, The system has been rebooted before cleanly shutting down first (...)". I'm not sure what to do.

Research has shown that it might be the "Enhanced Intel Speed Step Technology", which I have found in my BIOS, but I haven't seen any difference.
 

My Computer My Computer

At a glance

Windows 7 Home Premium x64Intel Core i3 330M4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)Intel(R) Graphics Media Accelerator HD
OS
Windows 7 Home Premium x64
CPU
Intel Core i3 330M
Motherboard
Dell Inc. 08CNC9 (U2E1)
Memory
4.0GB Dual-Channel DDR3 @ 532MHz (7-7-7-20)
Graphics Card(s)
Intel(R) Graphics Media Accelerator HD
Sound Card
Realtek High Definition Audio
Monitor(s) Displays
Generic PnP Monitor @ 1366x768
Screen Resolution
1366x768
Hard Drives
313GB Seagate ST9320325AS ATA Device (SATA)
PSU
???
Case
Dell 1564 laptop case
Cooling
Fans?
Keyboard
Dell 1564 laptop keyboard
Mouse
Dell 1564 laptop touchpad
Internet Speed
128 kb/s
Other Info
Dell 1564 laptop
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