System stopped recognizing Internal (RAID) HD

cheshyre

New member
Local time
4:41 PM
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1
Brief Overview
Computer has 4 hard drives (C, D, E, & H) and 2 DVD drives.
The other night, went into the BIOS menu to change the boot order (so we could boot from DVD)
Since rebooting, the system doesn't see the H drive.
Disk Management prompts me to Initialize Disk, and shows Disk 3 & Disk 4 as Unallocated / Not Initialized.

Tech info
Highlighting the problem drive
Before:
Code:
>WMIC DISKDRIVE GET INDEX,CAPTION
  Caption                                    Index
  [COLOR="magenta"]MARVELL Raid VD 0 SCSI Disk Device         3[/COLOR]
  Samsung SSD 840 EVO 120G SCSI Disk Device  2
  Samsung SSD 850 EVO 250G SCSI Disk Device  0
  WDC WD1003FZEX-00MK2 SCSI Disk Device      1
  Seagate Ultra Slim MT USB Device           4
According to Disk Management,
  • Disk 0 = C:
  • Disk 1 = D:
  • Disk 2 = E:
  • Disk 3 = H:
(Disk 4 was an External USB Drive I had plugged in at that time.)
After:
Code:
>WMIC DISKDRIVE GET INDEX,CAPTION
  Caption                                    Index
  Samsung SSD 840 EVO 120G SCSI Disk Device  2
  Samsung SSD 850 EVO 250G SCSI Disk Device  0
  WDC WD1003FZEX-00MK2 SCSI Disk Device      1
  [COLOR="Magenta"]WDC WD20 EZRX-00D8PB0 SCSI Disk Device     3
  WDC WD20 EZRX-00D8PB0 SCSI Disk Device     4[/COLOR]
When I look at the BIOS menu, this is the list of drives:
  • P1: TSSTcorp CDDVDW SH-223C
  • P3: TSSTcorp CDDVDW SH-223F
  • P2: WDC WD1003FZEX-00MK2A0
  • P5: Samsung SSD 840 EVO 120 GB
  • Windows Boot Manager (P5: Samsung SSD 840 EVO 120GB)
  • P0: Samsung SSD 850 EVO 250GB
  • SATA PM WDC-WD20EZRX-00D8PB0
  • SATA PS WDC-WD20EZRX-00D8PB0

This may be unrelated, but after the system stopped recognizing the drive, I checked the Event Log and found hundreds of System Errors: The driver detected a controller error on \Device\Harddisk0\DR0.

Web searches have turned up past recommendations to use Partition Wizard to recover unallocated drives, but I'm not sure how that works, given their status as a RAID array.

Thanks in advance for any help you folk can provide.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Pro x64
what is your motherboard make/model and its age, if it's a consumer grade motherboard where they all support RAID now either by Intel or Marvell or whoever, my limited experience with a new intel based board motherboard i bough last year for home was going to do raid but had a bad experience such as drive partitioning and raid setup being lost when i was testing everything up front changing BIOS / EFI settings that I thought should not have affected by raid setup, but it did. I don't bother with RAID except at work if it's a legitimate raid setup like LSI and even then it can be very tempermental, with 4+ gb drives now I just simply use 2 one for data and one for backup.

check you mobo manual for what sata ports are marked as what if it's a home board, usually sata0 and sata1 have settings to treat as solid state disks, the raid firmware/oprom willl only use disks on certain sata ports.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
homebuilt & dell & sgi
OS
Windows 7 x64, ultimate/pro/home, SLES x86 & ia64
CPU
intel & amd
Motherboard
yes
Memory
yes
Graphics Card(s)
gtx970
Sound Card
same as memory
Monitor(s) Displays
benq 27"
Screen Resolution
2560*1440
Hard Drives
many
I have two WD 500G in a RAID 0 array.
When I did a BIOS update, it has changed the controller from RAID to AHCI and as I didn't see, it destroyed the array.

So, anytime you do a BIOS update or reset, BEFORE booting, check if SATA controller in BIOS is set to RAID.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    Computer Manufacturer/Model Number
    custom build
    OS
    Windows 7 HP 64
    CPU
    i5 6600K - 800MHz to 4200MHz
    Motherboard
    GA-Z170-HD3P
    Memory
    4+4G GSkill DDR4 3000
    Graphics Card(s)
    IG - Intel 530
    Monitor(s) Displays
    Samsung 226BW
    Screen Resolution
    1680x1050
    Hard Drives
    (1) -1 SM951 – 128GB M.2 AHCI PCIe SSD drive for Windows 7 and Lubuntu
    (2) -1 WD SATA 3 - 1T for Data
    (3) -1 WD SATA 3 - 1T for backup
    PSU
    Thermaltake 450W TR2 gold
    Keyboard
    Old and good Chicony mechanical keyboard
    Mouse
    Logitech mX performance - 9 buttons (had to disable some)
    Internet Speed
    500Mb/s
    Browser
    Firefox 64
    Other Info
    TinyWall firewall
  • Computer type
    Laptop
    System Manufacturer/Model Number
    Asus Q550LF
    OS
    Windows 7 Pro
    CPU
    i7-4500U 800MHz to 3.0GHz
    Motherboard
    Asus Q550LF
    Memory
    (4+4)G DDR3 1600
    Graphics Card(s)
    IG intel 4400 + NVIDIA GeForce GT 745M
    Sound Card
    Realtek
    Monitor(s) Displays
    LG Display LP156WF4-SPH1
    Screen Resolution
    1920 x 1080
    Hard Drives
    BX500 120G SSD for Windows and programs +
    1T HDD for data
    Internet Speed
    500 Mb/s
    Browser
    Firefox
    Other Info
    TinyWall firewall
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