Taskbar freezes, cannot open anything

skygate

New member
Local time
9:37 PM
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3
When I start up and login to my PC the taskbar just freezes, the start menu is still clickable but it won't open anything, not even the task manager, neither Ctrl+Shift+Esc nor Ctrl+Alt+Del works. It happens the same after several reboots. The safe mode is fine, I performed a system restore that was created two days ago but it didn't help.
I also tried clean boot (disable all startup items and third-party services) but the problem still remains, nothing has changed.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
It is likely that some service or program is trying to load at startup, and it is hanging your computer.

To fix this, go into Safe Mode, and run MSCONFIG. Click on the Services tab. At the bottom, check the box which says "Hide all Microsoft services".

Now go through the list of services, and uncheck everything except what you KNOW is needed. If you aren't sure, then uncheck it.

Now click APPLY and then restart the computer in Normal Mode.

You should be able to work normally now. But the problem is, there may be some needed service that is not running, because you disabled it in MSCONFIG. For example, you might have disabled Adobe Updater, and so now that functionality won't be available in Windows. (You may not want Adobe Updater running; but if you do, you'll need to re-enable it.) Therefore, run MSCONFIG, go to the Services tab, and enable the services that you think are needed. Click APPLY, and reboot the computer.

If the computer is still working well, then you could go into MSCONFIG and enable a few more services, APPLY, and reboot, to see if everything is still ok.

At some point in this process, the computer will hang when you reboot it; at that point, you will know what was causing the problem -- it was one of the services you just enabled.

Of course, you don't have to re-enable anything. You may prefer to leave all of the non-Microsoft services disabled. But if you do that, some things aren't going to work.

If the above procedure doesn't fix the hanging problem, then there is some other issue involved. But the fact that you can work without a problem in Safe Mode tells me that the above is exactly what is causing the problem.

Good luck!
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dell
OS
Linux Mint 18.2 xfce 64-bit (VMWare host) / Windows 8.1 Pro 32-bit (VMWare guest)
CPU
Haswell
Memory
4 GB
Monitor(s) Displays
Acer 23"
Screen Resolution
1920 x 1080
Hard Drives
Two hard drives, 1TB each: One for Linux, one for my data.
Keyboard
IBM Model M
Antivirus
Sophos (Linux), Trend Micro (Windows)
Browser
Firefox, Opera
Other Info
I use Samba to share my data drive with the other computers at my house and with my guest session in VMWare Workstation Player.
Thank you for your help, it's working fine now. I tried rebooting two more times though, after disabling all the non-Microsoft services before it worked.
 

My Computer

Computer type
PC/Desktop
OS
Windows 7 Ultimate x64
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