Teamviewer scam still on going
Yes beware of this scam - ie unexpected computer support phone calls. Basically they are trying to get payments from you to fix supposed problems on your computer.
I’ve had a couple of recent phone calls from an Indian sounding call centre to my landline in the UK. Caller ID withheld. They knew my name and surname. They pretend to be from an “online service support company on behalf of Microsoft” and say your computer has been downloading/uploading viruses etc to the internet.
I played dumb and strung them along for 15 minutes to see exactly what they were trying to do.
First they ask if you are running a Windows operating system. Then they make it look as if your computer indeed has problems by giving you instructions how to bring up “Windows Event Viewer” on your screen by pressing the Windows logo key and R key. This program normally shows errors and warnings anyway, so if you’re not familiar with it then you may indeed think you have problems on your computer.
Then they will try to get you to visit the website
TeamViewer - Free Remote Control, Remote Access & Online Meetings and ask you to download a ‘technical support’ program that actually allows them to take over your computer remotely via the internet, which can obviously lead to all sorts of nasty problems.
At this stage I disconnected my internet connection, said I had lost the internet connection and that I couldn’t proceed any further. The caller asked me to check 6 times if my internet connection had come back. They said they would ring back in a few days when I got it fixed. How kind of them!
From the reading about this in the newspapers, I understand the next stage would have been to ask for a credit card payment or similar from you to fix the supposed problems.