the machine stop responding and making noise

[shadi]

the machine stop responding and making noise

machine details is sony vaio vpcz1

 

[koolkat77]

Hi -

Configure the system to collect small memory dump (minidumps) following:

• http://www.sevenforums.com/tutorials/174459-dump-files-configure-windows-create-bsod.html

Can you describe the noise the laptop makes? Beeps?

Upload a screenshot of your hard disk using CrystalDiskInfo and Summary tab using Speccy:

• CrystalDiskInfo Standard Edition
• Speccy System Information
• How to Upload and Post a Screenshot and File in Seven Forums

Make a hard drive test from the hard drive manufacturers website:

• Hard Drive Diagnostic Procedure

Number down items at start-up. Keep only your anti-virus, this also improves the time for logging into windows.

• http://www.sevenforums.com/tutorials/1401-startup-programs-change.html
• http://www.sevenforums.com/tutorial...ation-conflicts-performing-clean-startup.html

AVG contributes in BSOD's, Please remove it using its removal tool from here: Uninstallers (removal tools) for common antivirus software - ESET Knowledgebase

We recommended Microsoft Security Essentials from a strict BSOD perspective. Is most compatible & provides most stability compared to other antivirus app/Internet Security Software.

• Microsoft Security Essentials, Free antivirus for windows
• Malwarebytes Anti-Malware Free
• Good and Free system security combination

   Warning

Do not start the free trial of Malware Bytes; remember to deselect that option when prompted.

Run a full scan with both (separately) once downloaded, installed and updated.

Check your hard drive(s) for errors by running chkdsk

• Check your hard disk for errors
• http://www.sevenforums.com/tutorials/433-disk-check.html

Let us know the results.

 

[shadi]

Thank you for help
the noise it makes is Beep
I did the steps u suggested and u can kindly find attached the requested information

appreciating your support

 

[koolkat77]

Is it making beep sounds now?

Let us know if you get new BSOD.

 

[shadi]

no, it doesn't
you hear the beep only when the machine hang and stop responding

attached, please find the BSOD

thank you

 

[Britton30]

Are you working through all the tests and scan suggestions? They all have a purpose.

 

[shadi]

yes, this is what I did
the machine is working find right now, but it crashed many times during the last two mnoths and I'm worried

 

[Britton30]

Good news then, you fixed it. If it acts up again come back and ask for help.

 

[shadi]

It is not fixed, since I couldn't identify the issue yet.
if the issue happened again, I will send you the memory dump and see if you can kindly help me

thank you

 

[koolkat77]

No signs of a BSOD.

I hope you have configured the system to collect Small Memory Dumps. Now just wait for a BSOD, and if it happens you know what to do.

 

[shadi]

sure, thank you