the version of your graphic adapter is not supported error

adel555

New member
Local time
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4
hi I recently bought a Toshiba satellite and i was trying to download a driver for the amd radeon graphic card and when i try to do it, this is the thing that happens Untitled.png pleas help i tried every thing:(
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7600 Mult...Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz4.000 GBStandard VGA Graphics Adapter
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
Motherboard
Type2 - Board Vendor Name1 Type2 - Board Product Name1
Memory
4.000 GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
(1) TOSHIBA MQ01ABD050 ATA Device (2) Generic- Multi-Card USB Device
adel555,

Welcome to the forums. Please update your specs. Then we can help with finding the right driver.
 

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Windows 10 Pro X64Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo8.00 GB DDR3 1600MhzMSI Gaming X GTX 1070
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dude Build
OS
Windows 10 Pro X64
CPU
Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo
Motherboard
MSI Z77A-G45 Gaming
Memory
8.00 GB DDR3 1600Mhz
Graphics Card(s)
MSI Gaming X GTX 1070
Sound Card
Realtek High Definition
Monitor(s) Displays
Dell S23O9W, HP L1710
Screen Resolution
DELL-1920 x 1080 HP-1280 x1024
Hard Drives
Crucial m4 256 SSD, WD 7200RPM 500GB WD 1TB
PSU
Seasonic X650 GOLD
Case
Zalman Z12
Cooling
Antec Kuhler 920
Keyboard
Logitech
Mouse
MSI DS100 Interceptor
Internet Speed
50 down and 5 up
Antivirus
MSE
Browser
Chrome, IE 11
Other Info
Logitech X-620 Speakers
I take it that you're trying to use drivers from AMD.

It is not unusual for laptop makers to use custom device IDs for their graphics adapters. The generic AMD installer may not recognize one of those. If Toshiba has drivers, use those.
 

My Computer My Computer

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Windows 7 Pro X64 SP1Intel Core I7-3930k16 GB Gskill DDR3-2133eVGA GTX680
Computer Manufacturer/Model Number
homegrown
OS
Windows 7 Pro X64 SP1
CPU
Intel Core I7-3930k
Motherboard
Asus P9X79 Pro
Memory
16 GB Gskill DDR3-2133
Graphics Card(s)
eVGA GTX680
Sound Card
Creative X-Fi Titanium
Monitor(s) Displays
As PA246Q
Screen Resolution
1920 X 1200
Hard Drives
Corsair Force GT, 120 GB
WDC 1.5TB Caviar Black
PSU
PCP&C Silencer 750 Crossfire
Case
Silverstone FT02
Cooling
Noctua NH-D14
Keyboard
cheap Logitech USB
Mouse
Microsoft Intellimouse Explorer (old optical) USB
Internet Speed
6Mb cable
Other Info
Pioneer BDR-205
Samsung SH-203B
Monsoon 5.1 speakers

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7600 Mult...Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz4.000 GBStandard VGA Graphics Adapter
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
Motherboard
Type2 - Board Vendor Name1 Type2 - Board Product Name1
Memory
4.000 GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
(1) TOSHIBA MQ01ABD050 ATA Device (2) Generic- Multi-Card USB Device
I take it that you're trying to use drivers from AMD.

It is not unusual for laptop makers to use custom device IDs for their graphics adapters. The generic AMD installer may not recognize one of those. If Toshiba has drivers, use those.

i tride nothing works. should i give it back :(
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7600 Mult...Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz4.000 GBStandard VGA Graphics Adapter
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
Motherboard
Type2 - Board Vendor Name1 Type2 - Board Product Name1
Memory
4.000 GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
(1) TOSHIBA MQ01ABD050 ATA Device (2) Generic- Multi-Card USB Device
okay which toshiba satellite model number is it?
 

My Computer My Computer

At a glance

Windows 10 Pro X64Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo8.00 GB DDR3 1600MhzMSI Gaming X GTX 1070
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dude Build
OS
Windows 10 Pro X64
CPU
Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo
Motherboard
MSI Z77A-G45 Gaming
Memory
8.00 GB DDR3 1600Mhz
Graphics Card(s)
MSI Gaming X GTX 1070
Sound Card
Realtek High Definition
Monitor(s) Displays
Dell S23O9W, HP L1710
Screen Resolution
DELL-1920 x 1080 HP-1280 x1024
Hard Drives
Crucial m4 256 SSD, WD 7200RPM 500GB WD 1TB
PSU
Seasonic X650 GOLD
Case
Zalman Z12
Cooling
Antec Kuhler 920
Keyboard
Logitech
Mouse
MSI DS100 Interceptor
Internet Speed
50 down and 5 up
Antivirus
MSE
Browser
Chrome, IE 11
Other Info
Logitech X-620 Speakers
satellite c850-b804
 

My Computer My Computer

At a glance

Microsoft Windows 7 Ultimate 64-bit 7600 Mult...Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz4.000 GBStandard VGA Graphics Adapter
Computer type
Laptop
Computer Manufacturer/Model Number
toshiba
OS
Microsoft Windows 7 Ultimate 64-bit 7600 Multiprocessor Free
CPU
Intel(R) Core(TM) i5-3230M CPU @ 2.60GHz
Motherboard
Type2 - Board Vendor Name1 Type2 - Board Product Name1
Memory
4.000 GB
Graphics Card(s)
Standard VGA Graphics Adapter
Sound Card
(1) High Definition Audio Device (2) High Definition Audio
Screen Resolution
0 x 0 x 0 bits (0 colors) @ 0 Hz
Hard Drives
(1) TOSHIBA MQ01ABD050 ATA Device (2) Generic- Multi-Card USB Device
apparently the toshiba site doesn't like me. go to the toshiba site and download your driver from there
 

My Computer My Computer

At a glance

Windows 10 Pro X64Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo8.00 GB DDR3 1600MhzMSI Gaming X GTX 1070
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Dude Build
OS
Windows 10 Pro X64
CPU
Intel(R) Core(TM) i5-3570K CPU OC@ 4.5GHZ Turbo
Motherboard
MSI Z77A-G45 Gaming
Memory
8.00 GB DDR3 1600Mhz
Graphics Card(s)
MSI Gaming X GTX 1070
Sound Card
Realtek High Definition
Monitor(s) Displays
Dell S23O9W, HP L1710
Screen Resolution
DELL-1920 x 1080 HP-1280 x1024
Hard Drives
Crucial m4 256 SSD, WD 7200RPM 500GB WD 1TB
PSU
Seasonic X650 GOLD
Case
Zalman Z12
Cooling
Antec Kuhler 920
Keyboard
Logitech
Mouse
MSI DS100 Interceptor
Internet Speed
50 down and 5 up
Antivirus
MSE
Browser
Chrome, IE 11
Other Info
Logitech X-620 Speakers
I have this dv9000 laptop which hp does not update video drivers.
if you download video drivers they don't work.
the inf files don't match laptop, the drivers inf needs modding to install on laptops.
laptops are a pain regarding this

so I went to laptopvideo2go and went on the forums and downloaded a modded driver.
for me the latest working NVidia driver is 186.22, so yes it is older. I could not get the newer modded inf drivers to work.

LaptopVideo2Go hardware and driver community

you may be able to get one of those to work, for your ati card.

frankly, laptops they don't want you to upgrade or use more than a few years. they want you to buy new laptops every few years.
 

My Computer My Computer

At a glance

Windows 7 Ultimate x64
OS
Windows 7 Ultimate x64
OP, why were trying to download a driver?

I would hunt on guru3d.com for a driver, that site has a huge inventory and has been trusted for years.
 

My Computer My Computer

At a glance

Windows 7 Ultimate Retail Box (64-bit install...AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was requ...8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo n...Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Fro...
Computer type
PC/Desktop
Computer Manufacturer/Model Number
Self Built Custom
OS
Windows 7 Ultimate Retail Box (64-bit installed) + Service Pack 1
CPU
AMD FX-8350 CPU v1.15 (or 1.0F) BIOS was required!
Motherboard
MSI 890FXA-GD70
Memory
8G CAS-7 G-Skill DDR3 @1333 (2 fours) [mobo nonOC max rec'd]
Graphics Card(s)
Radeon HD 7950 [3 gigs of GDDR5] MSI Twin Frozr model
Sound Card
Realtek High Definition Audio (onboard mobo, ALC-889 chip)
Monitor(s) Displays
2 WS LED Monitors: One LG One Viewsonic
Screen Resolution
1920 by 1080
Hard Drives
SSD for OS: Samsung 840 Pro
SSD for VM and utilities: Adata SX900
7200 RPM SATA HDs for the rest: Hitachi and Seagate
PSU
Corsair TX850 - 850W max, in service since August 2010.
Case
Thermaltake Armor A90
Cooling
Thermaltake Spin Q CPU Cooler, in service since August 2010
Keyboard
Logitech G11
Mouse
Logitech M310 Wireless
Internet Speed
100 Megabit broadband supposedly upgraded from 50 (Cable)
Antivirus
Bitdefender Internet Security 2014 suite
Browser
Pale Moon 64-bit main, also IceDragon, Opera, and Maxthon.
Other Info
CompTIA A+ certified (220-800 series) in July 2013.
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