This computer is not running genuine Windows

T

themexican

New member
Local time
2:24 AM
Messages
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Hello!
I have been looking for an answer on this issue as well. I started getting the message "This computer is not running genuine Windows" recently. I have run a checkdisk and file system checker with no errors.

NoelDP, if you don't mind looking at my MGADiag report as well, I would appreciate it:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0x8004FE22
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FB72Q-DMDPT-7QK94
Windows Product Key Hash: c+o5tgj57YkMEMvFPa1ld9IJWyg=
Windows Product ID: 00371-838-9759973-85050
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C27F0086-499D-483F-90DD-AA2493EC788C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C27F0086-499D-483F-90DD-AA2493EC788C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QK94</PKey><PID>00371-838-9759973-85050</PID><PIDType>5</PIDType><SID>S-1-5-21-1526449900-4281526311-3114847299</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1203</Version><SMBIOSVersion major="2" minor="7"/><Date>20120524000000.000000+000</Date></BIOS><HWID>5ADF3407018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 

Windows Activation Technologies-->
HrOffline: 0x8004FE22
HrOnline: N/A
HealthStatus: 0x0000000000000800
Event Time Stamp: 11:8:2014 08:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


HWID Data-->
HWID Hash Current: PgAAAAIAAgABAAIABAACAAAAAwABAAEAHKIa/rehpjN0xGTHyqQYrWDCif/EljC6JrXkrqXZVlRyir5BNCE=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        OEMMCFG.
  SSDT            AMICPU        PROC
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 DELUXE
Memory
16.00 GB
Graphics Card(s)
(1) NVIDIA GeForce 8800 GT (2) NVIDIA GeForce 8800 GT
Sound Card
(1) NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (2
Screen Resolution
(1) 1680 x 1050 x 32 bits (4294967296 colors) @ 59 Hz (2)
Hard Drives
(1) ATA Maxtor 6H500F0 SCSI Disk Device (2) ATA WDC WD15EARS-00Z SCSI Disk Device (3) ATA WDC WD3000HLHX-0 SCSI Disk Device
PSU
Corsair 1050
Case
Antec
Tampered File: %systemroot%\system32\slui.exe|slui.exe.mui|COM Registration


To confirm that the problem is what I think it is, please run the following commands in an Elevated Command Prompt window and post the results.



Code: 
[B][FONT=Segoe UI]REG [/FONT][FONT=Segoe UI]QUERY [/FONT][FONT=Segoe UI]HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} [/FONT][FONT=Segoe UI]/S  [/FONT][/B]
[B]REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S               [/B]
[B]REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE574957-4077-4AD6-8658-327C2C86C5AA} /S [/B]
[B] .[/B]

Here are some instructions to make life easier :)

1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs,Accessories – then right-click on Command Prompt, and select Run asAdministrator. Accept the UAC prompt.

2) To run the commands easier, highlight the block of commands, and right-click on thehighlight – select Copy. In the CP Window, click on the black/white icon at topleft – select Paste. The commands will run but may not complete the lastcommand, so hit the Enter Key once.

3) To copy the results... click on the Black/White icon in the top left, and select Edit...'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to pasteit into your response.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here are the results:

Code: 
Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation.  All rights reserved.

C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\Wow6432Node\TypeLib\{EE57495
7-4077-4AD6-8658-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Classes\TypeLib\{EE574957-4077-4AD6-
8658-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>REG QUERY HKLM\SOFTWARE\Wow6432Node\Classes\TypeLib\{EE57495
7-4077-4AD6-8658-327C2C86C5AA} /S
ERROR: The system was unable to find the specified registry key or value.

C:\Windows\system32>
All of them have missing registry key or value.

Would it be possible if you can explain how is it that it got to this "not genuine" state?

Thanks!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 DELUXE
Memory
16.00 GB
Graphics Card(s)
(1) NVIDIA GeForce 8800 GT (2) NVIDIA GeForce 8800 GT
Sound Card
(1) NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (2
Screen Resolution
(1) 1680 x 1050 x 32 bits (4294967296 colors) @ 59 Hz (2)
Hard Drives
(1) ATA Maxtor 6H500F0 SCSI Disk Device (2) ATA WDC WD15EARS-00Z SCSI Disk Device (3) ATA WDC WD3000HLHX-0 SCSI Disk Device
PSU
Corsair 1050
Case
Antec


I've uploaded a file - sluicom64.zip - to myOneDrive at Noel's OneDrive

Pleasedownload and save it to your desktop.

Right-clickon the saved file and select Extract all...

Saveit to the default location

Thisshould create a file sluicom64.reg



right-clickon the file, and select Merge

Acceptthe warnings, - you should then get a 'Success' message.

Closeall windows, and reboot.



Runanother MGADiag report, and post the results.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here is the new report:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FB72Q-DMDPT-7QK94
Windows Product Key Hash: c+o5tgj57YkMEMvFPa1ld9IJWyg=
Windows Product ID: 00371-838-9759973-85050
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C27F0086-499D-483F-90DD-AA2493EC788C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C27F0086-499D-483F-90DD-AA2493EC788C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QK94</PKey><PID>00371-838-9759973-85050</PID><PIDType>5</PIDType><SID>S-1-5-21-1526449900-4281526311-3114847299</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1203</Version><SMBIOSVersion major="2" minor="7"/><Date>20120524000000.000000+000</Date></BIOS><HWID>5ADF3407018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:8:2014 08:26
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PgAAAAIAAgABAAIABAACAAAAAwABAAEAHKIa/rehpjN0xGTHyqQYrWDCif/EljC6JrXkrqXZVlRyir5BNCE=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        OEMMCFG.
  SSDT            AMICPU        PROC

Thanks!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 DELUXE
Memory
16.00 GB
Graphics Card(s)
(1) NVIDIA GeForce 8800 GT (2) NVIDIA GeForce 8800 GT
Sound Card
(1) NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (2
Screen Resolution
(1) 1680 x 1050 x 32 bits (4294967296 colors) @ 59 Hz (2)
Hard Drives
(1) ATA Maxtor 6H500F0 SCSI Disk Device (2) ATA WDC WD15EARS-00Z SCSI Disk Device (3) ATA WDC WD3000HLHX-0 SCSI Disk Device
PSU
Corsair 1050
Case
Antec
That's got the easy bit done ;)

Now comes the hard work...
Code: 
Licensing Data-->
C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered.

This can be a major pain to isolate and fix, since there are many possible sources of this message.


Open Event Viewer

click on theWindows logs entry in the left pane to expand it.

Now click on theApplication entry - wait while it loads.

Click on 'File'in the menu bar and select Save...

Save the file asAppevt.evtx

Repeat for theSystem log

then zip both,and upload them.

 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here they are!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 DELUXE
Memory
16.00 GB
Graphics Card(s)
(1) NVIDIA GeForce 8800 GT (2) NVIDIA GeForce 8800 GT
Sound Card
(1) NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (2
Screen Resolution
(1) 1680 x 1050 x 32 bits (4294967296 colors) @ 59 Hz (2)
Hard Drives
(1) ATA Maxtor 6H500F0 SCSI Disk Device (2) ATA WDC WD15EARS-00Z SCSI Disk Device (3) ATA WDC WD3000HLHX-0 SCSI Disk Device
PSU
Corsair 1050
Case
Antec
Hmmm - i keep getting a warning in event viewer hcmon event id 0= would help at least two common errors in the System log...

You seem to be having a number of other problems as well... mostly associated with the Event system (!) or the Shadow Copy system

I think we need to work on the System Log first - so please follow the guidelines in the above link and see if they help (and/or see if updating the VMware install helps)

Test for a day or so, and then post a new set of Event logs.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I am trying to update VMware, but i am getting "The MSI " Failed"

To update, i need to uninstall the current version and install the update. Then i decided to disable the service as the link mentioned "VMware USB Arbitration" but right after I selected Services (Computer Mangement > Services and Applications) I got this script error:
Line: 5
Char: 5
Error: Library not registered.
Code: 0
URL: res://C:\Windows\system32\mmcndmgr.dll/views.js
Do you want to continue running scripts on this page?
[Yes][No]
​
Should i move forward with disabling the service as suggested in the link and ignore this script error? What about updating VMware?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 DELUXE
Memory
16.00 GB
Graphics Card(s)
(1) NVIDIA GeForce 8800 GT (2) NVIDIA GeForce 8800 GT
Sound Card
(1) NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (2
Screen Resolution
(1) 1680 x 1050 x 32 bits (4294967296 colors) @ 59 Hz (2)
Hard Drives
(1) ATA Maxtor 6H500F0 SCSI Disk Device (2) ATA WDC WD15EARS-00Z SCSI Disk Device (3) ATA WDC WD3000HLHX-0 SCSI Disk Device
PSU
Corsair 1050
Case
Antec
Open an Elevated COmmand Prompt, and run the following command...

REGSVR32 mmcndmgr.dll

You should get a popup appear - what does it say (EXACTLY, please!)

If it says 'Succeeded' - reboot and try again.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
After running the command in elevated state, it said:

DllRegisterServer in mmcndmgr.dll succeeded.
[OK]
​
Rebooting now.
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 DELUXE
Memory
16.00 GB
Graphics Card(s)
(1) NVIDIA GeForce 8800 GT (2) NVIDIA GeForce 8800 GT
Sound Card
(1) NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (2
Screen Resolution
(1) 1680 x 1050 x 32 bits (4294967296 colors) @ 59 Hz (2)
Hard Drives
(1) ATA Maxtor 6H500F0 SCSI Disk Device (2) ATA WDC WD15EARS-00Z SCSI Disk Device (3) ATA WDC WD3000HLHX-0 SCSI Disk Device
PSU
Corsair 1050
Case
Antec
I decided to run a check disk after reboot. That seems to have solve the script error i was getting every time when opening services since i am not getting it anymore. However, I am still getting the MSI error when uninstalling VMware to be updated. I found this link which i am going through the steps to see if i can get it fixed.

Since I am not getting script error, i decided to disable the usb arbitration. Should i try to fix the update before i run another MGADiag report?
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 DELUXE
Memory
16.00 GB
Graphics Card(s)
(1) NVIDIA GeForce 8800 GT (2) NVIDIA GeForce 8800 GT
Sound Card
(1) NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (2
Screen Resolution
(1) 1680 x 1050 x 32 bits (4294967296 colors) @ 59 Hz (2)
Hard Drives
(1) ATA Maxtor 6H500F0 SCSI Disk Device (2) ATA WDC WD15EARS-00Z SCSI Disk Device (3) ATA WDC WD3000HLHX-0 SCSI Disk Device
PSU
Corsair 1050
Case
Antec
I'd like to see another one now, please - it may be different and point in another direction.
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here it is!:

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FB72Q-DMDPT-7QK94
Windows Product Key Hash: c+o5tgj57YkMEMvFPa1ld9IJWyg=
Windows Product ID: 00371-838-9759973-85050
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C27F0086-499D-483F-90DD-AA2493EC788C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C27F0086-499D-483F-90DD-AA2493EC788C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QK94</PKey><PID>00371-838-9759973-85050</PID><PIDType>5</PIDType><SID>S-1-5-21-1526449900-4281526311-3114847299</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1203</Version><SMBIOSVersion major="2" minor="7"/><Date>20120524000000.000000+000</Date></BIOS><HWID>5ADF3407018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:13:2014 15:15
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Not Registered - 0x80040155
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PgAAAAIAAgABAAIABAACAAAAAwABAAEAHKIa/rehpjN0xGTHyqQYrWDCif/EljC6JrXkrqXZVlRyir5BNCE=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        OEMMCFG.
  SSDT            AMICPU        PROC
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 DELUXE
Memory
16.00 GB
Graphics Card(s)
(1) NVIDIA GeForce 8800 GT (2) NVIDIA GeForce 8800 GT
Sound Card
(1) NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (2
Screen Resolution
(1) 1680 x 1050 x 32 bits (4294967296 colors) @ 59 Hz (2)
Hard Drives
(1) ATA Maxtor 6H500F0 SCSI Disk Device (2) ATA WDC WD15EARS-00Z SCSI Disk Device (3) ATA WDC WD3000HLHX-0 SCSI Disk Device
PSU
Corsair 1050
Case
Antec
Seems that i have more problems than i expected. When i was following the original VMware article to fix 'The MSI " Failed' I encounter that i was not able to uninstall other applications, i was not able to create restore points, and not able to create other user accounts.

When i tested uninstalling another application, it failed with "Error 1719. Windows Installer Service could not be accessed..." I found this link and followed the third post (second post, i couldn't find WOW64 registry) however that did not fix the issue.

This is where I encountered the Restore issue. One of the suggestions i found was to try to restore Windows to an earlier state. I went to Start > right click Computer > Properties > Advanced System Settings > System Protection tab > Create. However, I got "The restore point could not be created for the following reason: An error was detected in the Volume Shadow Copy Service (VSS)... (0x80042318) Please try again. [Close]" Everything i found was to make sure VSS was running and started if it wasn't, which in my case it was running (manual start). Finally, i found to try another user account.

So, here is where i found the last error. I tried to create a new account (there is only one account), but every time i clicked on Add or Remove User Accounts (Control Panel > User Accounts and Family Safety) nothing happened, no window showed. So, i went to Computer Management > System Tools > Local Users and Groups and got "Unable to access the computer <hostname>. The error was: Library not registered." Everything i found for that was the activeds.dll was messed up, but when i try to run "regsvr32 activeds.dll" i keep getting "the module 'activeds.dll' was loaded but the entry-point DllRegisterServer was not found. Make sure that 'activeds.dll' is a valid DLL or CLX file and then try again. [OK]"

At this point, I guess my computer got tired or something because Windows Explorer crashed and had to be restarted. This looked like woke Windows Installer up because now i am able to install/uninstall applications (successfully updated VMware) as well as Windows updates.

However, i still have issues with creating Restore points (same VSS errors) and creating/accessing Local Users and Groups (still getting Library not registered)

What do you think? Would you like a new MGADiag report and application/event log?

I apologize for this long post. :o
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 DELUXE
Memory
16.00 GB
Graphics Card(s)
(1) NVIDIA GeForce 8800 GT (2) NVIDIA GeForce 8800 GT
Sound Card
(1) NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (2
Screen Resolution
(1) 1680 x 1050 x 32 bits (4294967296 colors) @ 59 Hz (2)
Hard Drives
(1) ATA Maxtor 6H500F0 SCSI Disk Device (2) ATA WDC WD15EARS-00Z SCSI Disk Device (3) ATA WDC WD3000HLHX-0 SCSI Disk Device
PSU
Corsair 1050
Case
Antec

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
Here are the logs. I ran MGADiag, DM log, and App & Sys events (i think DM also got these):

Code: 
Diagnostic Report (1.9.0027.0):
-----------------------------------------
Windows Validation Data-->

Validation Code: 0
Cached Online Validation Code: 0x0
Windows Product Key: *****-*****-FB72Q-DMDPT-7QK94
Windows Product Key Hash: c+o5tgj57YkMEMvFPa1ld9IJWyg=
Windows Product ID: 00371-838-9759973-85050
Windows Product ID Type: 5
Windows License Type: Retail
Windows OS version: 6.1.7601.2.00010100.1.0.048
ID: {C27F0086-499D-483F-90DD-AA2493EC788C}(3)
Is Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
Product Name: Windows 7 Professional
Architecture: 0x00000009
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A

Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002

Windows XP Notifications Data-->
Cached Result: N/A, hr = 0x80070002
File Exists: No
Version: N/A, hr = 0x80070002
WgaTray.exe Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 0x80070002

OGA Notifications Data-->
Cached Result: N/A, hr = 0x80070002
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 0x80070002
OGAAddin.dll Signed By: N/A, hr = 0x80070002

OGA Data-->
Office Status: 109 N/A
OGA Version: N/A, 0x80070002
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3

Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files (x86)\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: Prompt
Download unsigned ActiveX controls: Disabled
Run ActiveX controls and plug-ins: Allowed
Initialize and script ActiveX controls not marked as safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: Disabled
Active scripting: Allowed
Script ActiveX controls marked as safe for scripting: Allowed

File Scan Data-->

Other data-->
Office Details: <GenuineResults><MachineData><UGUID>{C27F0086-499D-483F-90DD-AA2493EC788C}</UGUID><Version>1.9.0027.0</Version><OS>6.1.7601.2.00010100.1.0.048</OS><Architecture>x64</Architecture><PKey>*****-*****-*****-*****-7QK94</PKey><PID>00371-838-9759973-85050</PID><PIDType>5</PIDType><SID>S-1-5-21-1526449900-4281526311-3114847299</SID><SYSTEM><Manufacturer>System manufacturer</Manufacturer><Model>System Product Name</Model></SYSTEM><BIOS><Manufacturer>American Megatrends Inc.</Manufacturer><Version>1203</Version><SMBIOSVersion major="2" minor="7"/><Date>20120524000000.000000+000</Date></BIOS><HWID>5ADF3407018400F2</HWID><UserLCID>0409</UserLCID><SystemLCID>0409</SystemLCID><TimeZone>Mountain Standard Time(GMT-07:00)</TimeZone><iJoin>0</iJoin><SBID><stat>3</stat><msppid></msppid><name></name><model></model></SBID><OEM/><GANotification/></MachineData><Software><Office><Result>109</Result><Products/><Applications/></Office></Software></GenuineResults>  

Spsys.log Content: 0x80070002

Licensing Data-->
C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered. 

Windows Activation Technologies-->
HrOffline: 0x00000000
HrOnline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 11:13:2014 15:15
ActiveX: Registered, Version: 7.1.7600.16395
Admin Service: Registered, Version: 7.1.7600.16395
HealthStatus Bitmask Output:


HWID Data-->
HWID Hash Current: PgAAAAIAAgABAAIABAACAAAAAwABAAEAHKIa/rehpjN0xGTHyqQYrWDCif/EljC6JrXkrqXZVlRyir5BNCE=

OEM Activation 1.0 Data-->
N/A

OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC table
Windows marker version: N/A
OEMID and OEMTableID Consistent: N/A
BIOS Information: 
  ACPI Table Name    OEMID Value    OEMTableID Value
  APIC            ALASKA        A M I
  FACP            ALASKA        A M I
  HPET            ALASKA        A M I
  MCFG            ALASKA        OEMMCFG.
  SSDT            AMICPU        PROC
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 DELUXE
Memory
16.00 GB
Graphics Card(s)
(1) NVIDIA GeForce 8800 GT (2) NVIDIA GeForce 8800 GT
Sound Card
(1) NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (2
Screen Resolution
(1) 1680 x 1050 x 32 bits (4294967296 colors) @ 59 Hz (2)
Hard Drives
(1) ATA Maxtor 6H500F0 SCSI Disk Device (2) ATA WDC WD15EARS-00Z SCSI Disk Device (3) ATA WDC WD3000HLHX-0 SCSI Disk Device
PSU
Corsair 1050
Case
Antec
MGADiag still shows this error
Licensing Data-->
C:\Windows\system32\slmgr.vbs(22, 1) (null): Library not registered.
Click to expand...

Daemon Tools is known to cause problems in Windows 7 - I recommend that you uninstall it and run the installer for the SPTD service to uninstall it properly - http://www.duplexsecure.com/en/faq

You appear to have NextLive installed - if this is not intentional then it should be uninstalled, as it appears to be considered bordering on malware - you should also run a good malware scanner such as Malwarebytes Antimalware and see if that catches anything else.

Your System Event Log is frankly a bit of a mess :(


I'm not sure where to start :S
 

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
I was hoping that my system was running close to normal :(

If you don't mind, I would like to do as much as possible to fix the "sad" state of my system.

I went ahead and searched for how to get rid of that NextLive and found this link. Which I followed.

I removed Daemon Tools, ran Malwarebytes Anti-Malware. I also, ran CCleaner at the end.

What would be the best way to attack this "sad" system?

Thanks for all your help!
 

My Computer My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Custom
OS
Microsoft Windows 7 Professional 64-bit 7601 Multiprocessor Free Service Pack 1
CPU
Intel(R) Core(TM) i7-3960X CPU @ 3.30GHz
Motherboard
ASUSTeK COMPUTER INC. P9X79 DELUXE
Memory
16.00 GB
Graphics Card(s)
(1) NVIDIA GeForce 8800 GT (2) NVIDIA GeForce 8800 GT
Sound Card
(1) NVIDIA Virtual Audio Device (Wave Extensible) (WDM) (2
Screen Resolution
(1) 1680 x 1050 x 32 bits (4294967296 colors) @ 59 Hz (2)
Hard Drives
(1) ATA Maxtor 6H500F0 SCSI Disk Device (2) ATA WDC WD15EARS-00Z SCSI Disk Device (3) ATA WDC WD3000HLHX-0 SCSI Disk Device
PSU
Corsair 1050
Case
Antec

My Computer My Computer

Computer type
Laptop
Computer Manufacturer/Model Number
Asus K52F or Lenovo B51-80
OS
Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
CPU
i3 370M/i7 6500U
Motherboard
Asus/Lenovo
Memory
8GB - finally :)/8GB
Graphics Card(s)
it's an i3, dude!/dual Intel&nVidia
Sound Card
onboard
Monitor(s) Displays
15.6" built-in
Screen Resolution
1366x768/1920x1080
Hard Drives
750GB Seagate internal
Sundry external drives attached to other computers on the local network
1TB SSD on the Lenovo
PSU
n/a
Internet Speed
as much as I can get - usually on a dongle/phone, so <1MB/s
Antivirus
MSE/Defender
Browser
IE11/12/Edge/Chrome/FF(if I must)
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