This photo cannot be saved. Problem with file properties

ShaneR

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My sister sends me jpeg photos from her phone as attachments in gmail. In the email, the preview pic looks normal. When I click View, the pic is enlarged, but flipped 90 degrees. If I download the pic, it's flipped 90 degrees. If I open the pic in windows live photo gallery, I can rotate it, but will get a bunch of pop up error messages saying This photo cannot be saved because of a problem with the photo's file properties. Then it says there's a problem with windows live photo gallery and shuts down. This pic flipping in gmail started about a week ago. Previously her pics displayed correctly. She says she's doing nothing out of the ordinary. I just tried loading the photo into MsPaint. I was able to rotate it and save it. So, i just solved my problem, but wonder why windows live photo gallery won't let me do this.
 

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If there's nothing too personal in one of those pictures from your sister that you've had a problem with, if you upload it here as an attachment we could download it and investigate for ourselves. Might be able to come up with an answer.

But lacking that, it's a bit hard to speculate on exactly what might be happening with your previously no-problem procedures that suddenly are problematic.
 

My Computer

Computer type
PC/Desktop
Computer Manufacturer/Model Number
Home-built, two systems (1) and (2)
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Windows 7 Pro x64 (1), Win7 Pro X64 (2)
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i5-3350p 3.1Ghz/6MB-cache (1); E8400 3.0Ghz/6MB-cache (2)
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ASUS P8Z77-V Pro (1); ASUS P5Q3 (2)
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8GB PC3-12800 DDR3 (1); 4GB PC3-10600 DDR3 (2)
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ATI HD7750 (1), (see TV cards); ATI R7 250 (2)
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Realtek ALC892 HD Audio (1); Realtek ALC1200 HD Audio (2)
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Eizo HD2441W LCD, Eizo S2433W (1); Eizo 24" S2433W (2)
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1920x1200, 1920x1200 (1); 1920x1200 (2)
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(1) 1TB SATA-II (7200RPM), 2x2TB SATA-III (7200RPM), 250GB SATA-III (10000RPM) for OS; 2x2TB external USB 3.0

(2) 320GB SATA-II (7200RPM), 750GB SATA-II (7200RPM), 150GB SATA-II (10000RPM) for OS; 2TB external USB 3.0
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Nesteq ECS-6001 600W (1); Nesteq ECS-5001 500W (2)
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Acousti-Case 360 (1) and (2)
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Noctua NH-U12P SE2 for CPU, 2x120mm case fans (1) and (2)
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IBM PS/2 (1) and (2)
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Logitech MX Revolution wireless (1); Microsoft wired (2)
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Microsoft Security Essentials; Malwarebyte Anti-Malware Pro
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Firefox
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Ceton InfiniTV 4-tuner cablecard-enabled TV card as well as Hauppauge HVR-2250 OTA/ATSC 2-tuner TV card in (1), running under Win7 WMC
I've been experimenting, and have found that I can rotate some of the gmail pics in windows live photo gallery. So there's that. I uploaded a problem photo to this thread, then right clicked the uploaded photo as save as. I then went to the photo location on my hard drive and was able to rotate it normally. So I deleted the photo from this thread, as you would get no error messages if you tried to rotate it. Weird. Then I googled the error message and found this thread:
https://discussions.apple.com/thread/3444951?start=0&tstart=0
They talk about using Paint to rotate their flipped pics. As long as I can do that, I'm good.
 

My Computer

OS
Window 7 Home Premium 64 bit
CPU
Intel Core2 Duo 8400
Motherboard
Asus P5QC
Memory
2 x 1 ghz OCZ
Graphics Card(s)
ATI Radeon 4850
Sound Card
integrated
Monitor(s) Displays
LG 20" widescreen
Hard Drives
4
Case
Antec
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