Too many BSoD

[GFXguru]

Hi to all,

I have too many BSod per day and every time my WhoCrashed give me this message :

[FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000]Crash dump directory:  C:\Windows\Minidump[/COLOR][/SIZE][/FONT]
[FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000][FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000]Crash  dumps are enabled on your computer.
[/COLOR][/SIZE][/FONT][/COLOR][/SIZE][/FONT][FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000]The following dump files were found but could not  be read. These files may be corrupt:
[/COLOR][/SIZE][/FONT][FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000]C:\Windows\Minidump\MEMORY.DMP[/COLOR][/SIZE][/FONT][FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000][FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000]
No valid crash dumps have been found on your  computer[/COLOR][/SIZE][/FONT][/COLOR][/SIZE][/FONT]

You can find my crash dump here:

Thanks to all

 

[zigzag3143]

Hi to all,

I have too many BSod per day and every time my WhoCrashed give me this message :

[FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000]Crash dump directory:  C:\Windows\Minidump[/COLOR][/SIZE][/FONT]
[FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000][FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000]Crash  dumps are enabled on your computer.
[/COLOR][/SIZE][/FONT][/COLOR][/SIZE][/FONT][FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000]The following dump files were found but could not  be read. These files may be corrupt:
[/COLOR][/SIZE][/FONT][FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000]C:\Windows\Minidump\MEMORY.DMP[/COLOR][/SIZE][/FONT][FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000][FONT=Segoe UI,  Arial][SIZE=2][COLOR=#000000]
No valid crash dumps have been found on your  computer[/COLOR][/SIZE][/FONT][/COLOR][/SIZE][/FONT]

You can find my crash dump here:

Thanks to all

Unfortunately the DMP file is corrupt and unusable. If you have others upload them.



Ken

 

[GFXguru]

the problem is, each new DMP file are corrupt, it's not the first time. But I don't know why.
Have you any ideas ?

 

[ttran]

Please check this:

Windows 7:
Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
Click on the Advanced tab
Click on the Startup and Recovery Settings button
Ensure that "Automatically restart" is unchecked
Under the Write Debugging Information header select "Small memory dump (64 kB)" in the dropdown box
Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
Click OK twice to exit the dialogs, then reboot for the changes to take effect.

 

[GFXguru]

Ok thanks for your help, but all that things was done before.
And the DMP files are still corrupts.
And although the path is "%systemroot%\Minidump" every new DMP file replace that one in the "Windows" folder. I don't know why. And the "Windows\Minidump" folder stay empty.
View attachment 79495

 

[Jonathan_King]

Are you using CCleaner or some other cleaning program?

 

[GFXguru]

Sorry there is no cleaning software (CCleaner or other) installed on this station.
To day at 18pm I had a BSoD, same probleme, the DMP file is corrupt for Whocrashed, and the DMP file was records outside the Minidump folder...
Or how to become crazy

Also, Memtest86+ gives no error.

 

[Jonathan_King]

Let's see if we can skirt around the lack of dmps somehow. Please run jcgriff2's scripts on TSF. That gives a ton of data we might be able to use somehow.

Blue Screen of Death (BSOD) Posting Instructions - Tech Support Forum

 

[GFXguru]

Thank, here what you asked:

 

[Jonathan_King]

Please remove any programs listed in this link: pxHelp20.sys programs

I see you have an old driver PxHlpa64.sys, and old drivers can cause BSODs.

Please update your Walcom Mouse or Touchscreen/pad drivers.

Your Brother USB drivers should be updated as well.

Do you see any Adaptec products installed? If so, update or remove them.

I will say I am just treading on hope here. Without the dmps, we are seriously hurt. As you can see, all I suggested was updating old drivers. We can hope that one of them is the cause.

 

[GFXguru]

Please remove any programs listed in this link: pxHelp20.sys programs

The only program close to this listing is the "c:/Windows/ehome", it's seems to be the Windows inside burner application.

I see you have an old driver PxHlpa64.sys, and old drivers can cause BSODs.

i'm ok but where can I find the last one, I don't know for what is used.

Please update your Walcom Mouse or Touchscreen/pad drivers.

That's ok I done this few minutes ago.

Your Brother USB drivers should be updated as well.

i'm ok but where can I find the last one, I don't know for what it is.

Do you see any Adaptec products installed? If so, update or remove them.

It seems I have no Adaptec products installed

I will say I am just treading on hope here. Without the dmps, we are seriously hurt. As you can see, all I suggested was updating old drivers. We can hope that one of them is the cause.

But why every DMP files are corrupts ?

Again, thanks for your helps

 

[Jonathan_King]

Not sure why they are corrupting. Try a repair install.

 

[GFXguru]

Ok, I will, but only one question, my Windows is already online activated, I will not have problem after the repair install when they ask me the product key number ?

 

[Jonathan_King]

Ok, I will, but only one question, my Windows is already online activated, I will not have problem after the repair install when they ask me the product key number ?

They shouldn't ask for your product key, but if they do, just put in the same key you activated with.

 

[GFXguru]

Thanks hope all will be good for me.
:warn: I'll come back to give news :warn:

 

[GFXguru]

Ok, I have done the repair install without any problem,
So, actually I have 28 Important updates. I install all in the same time ?

 

[ttran]

Yes, install them all at once. Make sure to update your BIOS, drivers as wells (for those such as network, graphic, drivers make sure to uninstall before installing new one).

Regard

Tuan

 

[GFXguru]

Ok, I have updated all things on my station, I'm waiting for the next BSod if it comes.

 

[GFXguru]

Hi,
So, I have done every things well, but a new BSoD came few minutes ago:

• First the MEMORY.DMP file was not write on the "Minidump" folder as I've asked but in the "Windows" folder.
• Second, whoCrashed give me the same message as before

[FONT=Segoe UI, Arial]Crash dump directory: C:\Windows\Minidump[/FONT]
[FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]Crash dumps are enabled on your computer.
[/FONT][/FONT][FONT=Segoe UI, Arial]The following dump files were found but could not be read. These files may be corrupt:
[/FONT][FONT=Segoe UI, Arial]C:\Windows\Minidump\MEMORY.DMP
[/FONT][FONT=Segoe UI, Arial][FONT=Segoe UI, Arial]No valid crash dumps have been found on your computer[/FONT][/FONT]

What are the reasosn a DMP file can be corrupted ?

 

[Jonathan_King]

Try a system files check.

Open an elevated command prompt and enter sfc /scannow.