Toshiba a215-s7472 clean win7 32 bit install - cpu stuck @ 800Mhz

kicsrules

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i have made several clean installs of windows 7 32 bit onto my a215-s7472 but the processor gives back a speed of 800Mhz, i installed the drivers as toshiba recommends (tsi4win7.exe) after that ... flash cards dont work (dont care) but speed gets stuck @ 800mhz....
bios 2.30 according to toshiba is the latest

i did a workaround, selected amdppm.sys instead of amk8.sys in device manager / processor... speed went up to 2.19 ghz but stays there, no more Cool n Quiet

--------------------------------------------------------------------
kept working on the issue
i downgraded the bios to 2.00 (originally had 2.30) installed the preferred windows 7 driver (update driver) still gets stuck @ 800 mhz

im going to try with windows 7 64 bit ultimate, to see if it works (right now i have 32bit ultimate)

if anybody has an idea plz post it here :/

(downgraded with CD bios boot upgrade)
--------------------------------
kept on working

win7 64 ultimate had the same issue..... went back to bios 2.30 and 32bit ...

----------------------------------------------------

current config:
Toshiba a215-s7472 bios 2.30
AMD Turion 64x2 TL-64 with amdppm.sys drivers temp @ load ~ 64Celcius

amdk8.sys from widnows 7 gets stuck @ 800mhz,
amdk8.sys from windows xp gets stuck @2.2Ghz and temp rises 20+celcius

i already cleaned/changed thermal paste on the cpu, cleaned vents ....

anybody knows a good workaround to get cool n quiet working with the full throttling
(800mhz to 2.2 ghz ) plz let me know
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Turion 64x23GBAti Radeon 2400HD Mobility
Computer Manufacturer/Model Number
Toshiba a215-s7472
OS
Windows 7 Ultimate 32bit
CPU
AMD Turion 64x2
Memory
3GB
Graphics Card(s)
Ati Radeon 2400HD Mobility
Monitor(s) Displays
15 in
Hard Drives
500GB 7200 Sata
Case
Laptop
First try simply booting into your bios and setting everything back to defaults.

No overclocking, no messing around with memory settings. Put everything back to the factory settings.

I don't think this will suffice but this step is absolutely necessary.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
it's a laptop....
settings in the bios are simple "enable virtualization... etc etc ... " no memory bus timings etc ...

already did that ... still stuck @ 800mhz
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Turion 64x23GBAti Radeon 2400HD Mobility
Computer Manufacturer/Model Number
Toshiba a215-s7472
OS
Windows 7 Ultimate 32bit
CPU
AMD Turion 64x2
Memory
3GB
Graphics Card(s)
Ati Radeon 2400HD Mobility
Monitor(s) Displays
15 in
Hard Drives
500GB 7200 Sata
Case
Laptop
The main thing is that that ALL bios settings are at their defaults, no overclocking, no memory timing changes.

Have you done that?
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
yes ... several times, with different bios versions....
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Turion 64x23GBAti Radeon 2400HD Mobility
Computer Manufacturer/Model Number
Toshiba a215-s7472
OS
Windows 7 Ultimate 32bit
CPU
AMD Turion 64x2
Memory
3GB
Graphics Card(s)
Ati Radeon 2400HD Mobility
Monitor(s) Displays
15 in
Hard Drives
500GB 7200 Sata
Case
Laptop
To have a solid working system, I recommend the following:

Clean Install - Prepare a drive for
Clean Install Windows 7

Immediately after running Windows Update and doing NOTHING more, then
make a System Image backup to an external USB drive.
Backup Complete Computer - Create an Image Backup

At this point, do NOT install any drivers or other Toshiba software.

Let me know if the system is stable.

I, too, have a Toshiba laptop, a Toshiba Satellite L305D-S5940.

I have used the procedures given in the links above.

Yes, you will need to fetch some, but precious few, updates from Toshiba. I'll get to that after you report back.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
ok.... brb (think tomorrow will report )
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Turion 64x23GBAti Radeon 2400HD Mobility
Computer Manufacturer/Model Number
Toshiba a215-s7472
OS
Windows 7 Ultimate 32bit
CPU
AMD Turion 64x2
Memory
3GB
Graphics Card(s)
Ati Radeon 2400HD Mobility
Monitor(s) Displays
15 in
Hard Drives
500GB 7200 Sata
Case
Laptop
btw... i already did that... with both win7 32 and 64 bit ...

gonna try again
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Turion 64x23GBAti Radeon 2400HD Mobility
Computer Manufacturer/Model Number
Toshiba a215-s7472
OS
Windows 7 Ultimate 32bit
CPU
AMD Turion 64x2
Memory
3GB
Graphics Card(s)
Ati Radeon 2400HD Mobility
Monitor(s) Displays
15 in
Hard Drives
500GB 7200 Sata
Case
Laptop
also with ubuntu.... stuck @ 800mhz

QssGM.png


tVPhy.png
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Turion 64x23GBAti Radeon 2400HD Mobility
Computer Manufacturer/Model Number
Toshiba a215-s7472
OS
Windows 7 Ultimate 32bit
CPU
AMD Turion 64x2
Memory
3GB
Graphics Card(s)
Ati Radeon 2400HD Mobility
Monitor(s) Displays
15 in
Hard Drives
500GB 7200 Sata
Case
Laptop
picture 1 shows the amdppm.sys driver....
picture 2 shows ubuntu installed....

i dont want to revert to vista :/
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Turion 64x23GBAti Radeon 2400HD Mobility
Computer Manufacturer/Model Number
Toshiba a215-s7472
OS
Windows 7 Ultimate 32bit
CPU
AMD Turion 64x2
Memory
3GB
Graphics Card(s)
Ati Radeon 2400HD Mobility
Monitor(s) Displays
15 in
Hard Drives
500GB 7200 Sata
Case
Laptop
Please follow the procedures given in the links from my last post regarding installing.

If you follow those procedures, then you will NOT have Ubuntu on there anymore. Let's not complicate matters by having two Operating Systems installed. Let's concentrate on Win 7 and only Win 7.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
my point of ubuntu was to show that is not only win7 that gets stuck @ 800mhz. ... right now im making a backup of my hdd... its going to take around 2 hrs :/

tonight im going to install a fresh copy of win7 .... dont know if 32bit or 64bit .... still gonna think about it ...
report back @ night
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Turion 64x23GBAti Radeon 2400HD Mobility
Computer Manufacturer/Model Number
Toshiba a215-s7472
OS
Windows 7 Ultimate 32bit
CPU
AMD Turion 64x2
Memory
3GB
Graphics Card(s)
Ati Radeon 2400HD Mobility
Monitor(s) Displays
15 in
Hard Drives
500GB 7200 Sata
Case
Laptop
it's a laptop....
settings in the bios are simple "enable virtualization... etc etc ... " no memory bus timings etc ...

already did that ... still stuck @ 800mhz

Ok first of all if you updated your bios that is the problem sometimes when updating the bios will underclock the cpu therefore you have to go to default settings then restart and it should come back if not

update the bios again if allowed reinstall the bios and it should come back this happens more often then you would think that is why alot of companies say dont update the bios cause it could cause hardware conflict but yet they update them with new drivers for us to use go figure

don't keep reinstalling the os your going to screw something up and give the hdd a bad sector just go through all the drivers and updates to make sure everything is in order

you also have a low end cpu that the factory could have modified before you actually used it just a few things to think about good luck


ps the os has nothing to do with timings that is a configuration issue
 

My Computer My Computer

At a glance

Windows 10 Home Premium 64bit sp1Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4Sli Gigabyte Windforce GTX 980 G1
Computer type
PC/Desktop
Computer Manufacturer/Model Number
CoreI7-6700K MrFingerIII Special Builds
OS
Windows 10 Home Premium 64bit sp1
CPU
Intel I7-6700K @ 4.6 Ghz 1.344 volts everyday OC
Motherboard
Asrock Fatality K6 Z170 Socket 1151
Memory
32GB G-Skill TridentZ 3200mhz 16-18-18-38 DDR4
Graphics Card(s)
Sli Gigabyte Windforce GTX 980 G1
Sound Card
AC97 Creative Rage Tactic 3D Headphones Bluetooth
Monitor(s) Displays
27" Asus ROG Swift PG278Q G-Sync 48" Vizio Smart HD TV
Screen Resolution
2560x1440p 27"- 48" Currently Gaming at 2560x1440p Res 2K
Hard Drives
250GB Samsung Evo840SSD Seagate baracuda 500 GB WD Mybook 500Gb 1TB Seagate Barracuda
PSU
HX1050w Corsair Silver 80plus certified crosfire/sli
Case
Enthod Pro Full Tower
Cooling
Corsair H110i GT 280 mm High Performance WaterBlock
Keyboard
Logitech wireless keyboard
Mouse
Logitech wireless mouse
Internet Speed
Cox Cable 100+ mb
Antivirus
WebRoot Spysweeper with Antivirus
Browser
IE-10, Chrome, Opera
Other Info
My Other Rig is a AMD FX8320E @4.6Ghz 16GB Ballistic Sport Ram
Mobo Asrock Fatality 990FX 120GB OCZ SSD 1TB Seagate Barracuda Corsair H75 Cooling PSU Corsair CX750
GPU GTX Gigabyte 970G1
my point of ubuntu was to show that is not only win7 that gets stuck @ 800mhz. ... right now im making a backup of my hdd... its going to take around 2 hrs :/

tonight im going to install a fresh copy of win7 .... dont know if 32bit or 64bit .... still gonna think about it ...
report back @ night

You will have less problems with 32bit.
 

My Computer My Computer

At a glance

MS Windows 7 Ultimate SP1 64-bitAMD A10-4600M6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)AMD Radeon HD 7660G
Computer Manufacturer/Model Number
Toshiba Satellite S875D-S7239 laptop
OS
MS Windows 7 Ultimate SP1 64-bit
CPU
AMD A10-4600M
Motherboard
AMD Pumori (Socket FT1)
Memory
6.00 GB Dual-Channel DDR3 @ 798MHz (11-11-12-28)
Graphics Card(s)
AMD Radeon HD 7660G
Sound Card
High Definition Audio Device
Monitor(s) Displays
Generic PnP Monitor (1600x900@60Hz)
Screen Resolution
1600x900@60Hz
Hard Drives
SSD 119GB Corsair CSSD-V128GB2 ATA Device
Keyboard
Standard PS/2 Keyboard
Mouse
HP Wireless Optical Mobile Mouse Model FHA-3410
Internet Speed
What the local pub, local coffee shop offers.
Other Info
Optical Drive:MATSHITA BD-CMB UJ160B ATA Device


Also have an Asus ha1002xp netbook with Win 7 Ultimate installed.
sooo......

nothing worked.... i need to go back to vista :/
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Turion 64x23GBAti Radeon 2400HD Mobility
Computer Manufacturer/Model Number
Toshiba a215-s7472
OS
Windows 7 Ultimate 32bit
CPU
AMD Turion 64x2
Memory
3GB
Graphics Card(s)
Ati Radeon 2400HD Mobility
Monitor(s) Displays
15 in
Hard Drives
500GB 7200 Sata
Case
Laptop
it didnt work.... event with factory restore... (original DVD that came with the laptop) processor stuck @ 800 mhz, at this point i think it had to do with the bios update ...
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Turion 64x23GBAti Radeon 2400HD Mobility
Computer Manufacturer/Model Number
Toshiba a215-s7472
OS
Windows 7 Ultimate 32bit
CPU
AMD Turion 64x2
Memory
3GB
Graphics Card(s)
Ati Radeon 2400HD Mobility
Monitor(s) Displays
15 in
Hard Drives
500GB 7200 Sata
Case
Laptop
fixed...

re-installed vista from factory disc... upgraded from there ...
 

My Computer My Computer

At a glance

Windows 7 Ultimate 32bitAMD Turion 64x23GBAti Radeon 2400HD Mobility
Computer Manufacturer/Model Number
Toshiba a215-s7472
OS
Windows 7 Ultimate 32bit
CPU
AMD Turion 64x2
Memory
3GB
Graphics Card(s)
Ati Radeon 2400HD Mobility
Monitor(s) Displays
15 in
Hard Drives
500GB 7200 Sata
Case
Laptop
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