Touchpad gone dead

[benbelth]

My wife was using our new Gateway laptop with Factory installed Windows 7. Been working beautifully. Suddenly the touchpad goes dead. She does a forced power off and restarts the machine. Still dead. The keyboard is working fine. Any ideas what might have gone wrong or how to navigate the system to trouble shoot without a cursor?

Thanks in advance everyone.

-BB

 

[Casca]

Option 1
Re-install mouse/pad driver

Option 2
Attempt to recover the default mouse driver

Start, Run, CMD

sfc /scannow




Option 3
System restore to the point just before the pad died.

 

[CarlTR6]

If you can buy or borrow a wireless mouse, you might be able to troubleshoot.

 

[mpcrsc562]

When I had a laptop something similar happened to me.

I had inadvertently hit a button combo, something like FN+7 (specific for that laptop) that disabled the touchpad.

First, see if you don't have a particular button combo that disables/enables the mouse pad.

(If you go the route of reinstalling the touchpad drivers first, and after rebooting you still have no function, I'm willing to bet that there is a button combo that disables/enables the touchpad)

 

[RantorbyRuin]

Shift+alt+F6 for carp sake. That is just plain annoying. Accidental keystroke combo? I think not. I plugged in a mouse-keyboard combo and whack, burp, click - no more touch-pad. Thanks windows 7 with a special guest appearance by gateway, the incompatibility wizards.